Trusted Agent profile
★★★★★
194 reviews across 4 offices and 2 platforms
Lancasters Property Services has 194 reviews across four offices (Barnsley, Penistone, Huddersfield and Stocksbridge) and two platforms, rated 4.2 out of 5 overall. Lancasters Property Services has the most, 114. Checked 9 October 2026.
146
Reviews on Google
All 4 offices
48
Reviews on Facebook
All 4 offices
Lancasters Property Services's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service from Daniel at this branch, helped us move to a new rental property and he made the change really easy and stress free, would highly recommend, were now in and settled and the after care from Daniel has been brilliant, never felt like anything was a problem. Great service.
5/5
GoogleAfter being let down by another local estste agent, when advertising our rental property, we changed to Lancasters & Daniel went above & beyond finding us the right tenant, keeping us updated of booked viewings and providing info on all applicants. Highly recommend 👌 …
5/5
GoogleDaniel & the Lancasters team were fantastic from start to finish of the process.
5/5
GoogleTeam were so helpful and anything that hasn’t been perfect has been fixed and I’m going off only being a tenant two weeks with them in the busiest time of the year! Really lovely team! Being in my early 20s and having a dog that I adore and people that questioned me about being able to rent with him but with Lancaster’s I found a perfect home not just for me but my furbaby because of these lovely letting agents who made it possible for me and my dog to sit back and relax in our home! I cannot thank this team enough 💕 pic of a happy tenant below
5/5
GoogleFirst class service. As a Tenant nothing was too much trouble and any issue was sorted straight away. Clear communication and wouldn't hesitate to use again.
1/5
GoogleRenting through Lancasters Penistone has been an extremely negative experience. The 1-star rating is an aggregate across the following categories: Answering Questions: Frequently non-responsive to questions such as 'X is broken. Can you confirm whether this is the landlord's responsibility to repair?' Customer Relations: They ask you to send emails which then go unanswered for weeks, in many cases months, often tell you 'Leave it with me' but then never follow up. Timeliness of Repairs: 3+ weeks to fix an electric shower that had no hot water (in February), 7 months to even attempt scheduling a gas repair; being told other repairs will be done but somehow never are, and Value for Money: see preceding comments. Unlike many other letting agents these days, Lancasters Penistone do not have an online maintenance/repairs portal. They insist on you putting everything in writing, but rarely do so themselves. This adds to the disorganised and inconsistent communications: they might call you via WhatsApp, or you might get a missed call from the office landline but no one leaves a voicemail. Then you'll get a text from anonymous who tells you Lancasters gave them your contact info and can they come to look at the repair you requested on the inventory when you moved in 7 months ago. I was hopeful things had improved under the new management, but it appears the initial good show was merely lip service. I could never have imagined how utterly demoralising trying to conduct business with this firm has been!
5/5
GoogleExcellent service, friendly and knowledgeable staff, thank you Daniel
5/5
GoogleRating only, no written review.
5/5
GoogleIf you're looking for good service then you've come to the right place. Daniel is accommodating, friendly and makes things happen. Would reccomend him and Lancasters without hesitation.
5/5
GoogleDaniel worked incredibly hard to secure the right tenant for our family property, which wasn’t an easy task. All staff are always polite, helpful and professional and we highly recommend them.
5/5
GoogleReally great at keeping us updated
Hi, Holly-jo. Thank you so much for leaving us a stellar review!
5/5
GoogleProperty rented same day as photographer came, process was pretty simple and relaxed. Would recommend
Hi, Andy. Thank you so much for leaving us a stellar review!
5/5
GoogleHaving recently arrived back in the UK after a lengthy stint overseas, Daniel, Kieran and the team at Lancasters Property Services in Penistone made the process of finding and securing a rental property easy. From our initial enquiry to receiving the keys to our new home, the level of friendly communication, customer service and attention to detail regarding the conveyance has been exceptional. If you are seeking a professional team to achieve tangible results as either a tenant or a landlord, I highly recommend contacting Lancasters. Robert Dellman
Hi, Rob. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleWe would like to thank Kieran, Daniel, and all the Lancasters Team for turning what is one of life’s most stressful events into the easiest and most enjoyable. You have been head and shoulders above any letting agent we have dealt with during our search for a new home, and I would recommend you to anybody. Thank you all for everything.
Hi, Steve. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
Google10/10 had a great experience with Lancasters. I rented a property and it was the easiest and smoothest process ever. Deffo would recommend to anyone looking in the area for a property. I always felt safe and looked after by the team. They have been lovely to me! Thank you guys!
Hi, Sofia. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleBeen using Lancaster Property services for all my property rentals for several years, found the team very professional and knowledgeable . I would highly recommend this firm for letting and sales.
Hi, Tahir. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleRating only, no written review.
Hi, Emma. We appreciate the rating, and are glad we could provide you with a positive experience!
5/5
GoogleRating only, no written review.
Hi, Peter. Your feedback is highly appreciated. Thank you so much for the review!
5/5
GoogleExcellent service
Dear Carol Thank you for the feedback! Many thanks Adam
5/5
GoogleBrilliant service from Debbie , Dan , Kieran and of course Adam , would recommend
Hi, Brian. Thank you so much for leaving us a stellar review! Many thanks Adam Riley
5/5
GoogleGreat company would highly recommend, all staff friendly and happy to help at all times.
Hi, James. We are thrilled to learn that you had a positive experience with us! Many thanks Adam Riley
5/5
GoogleExcellent service from start to finish. Professional, knowledgeable and great communication. Would definitely recommend..
Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! … More
5/5
GoogleGreat service, Daniel took care of everything. Easy and simple process would highly recommend. Friendly office made to feel welcomed
Hi, Roseanne. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleThe team at Lancasters did a superb job helping us navigate through a less than straightforward lease agreement. We had a long list of particulars that needed addressing and Daniel handled this …
Hi, Johnny. We appreciate the kind words and are glad we could provide you with a positive experience! … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lancasters Property Services has 194 reviews across its four offices, rated 4.2 out of 5 overall: 146 on Google, 48 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Lancasters Property Services has the most, with 114 reviews rated 4.1 out of 5, followed by Lancasters Property Services with 66.
Lancasters Property Services, 1 Queens Court Regent Street S70 2EG; Lancasters Property Services, 11a Market Street S36 6BZ; Lancasters Property Services, 19 Railway Street HD1 1JS; Lancasters Property Services, 483 Manchester Road S36 1DH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.