Trusted Agent profile

Knight Frank New Homes estate agents in London and Guildford

4.6

★★★★★ Excellent

322 reviews across 2 offices and 1 platform

Knight Frank New Homes has two offices, in London and Guildford. Together they have 322 reviews on 1 platform, rated 4.6 out of 5 overall.

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4.6 / 5

322

Reviews on Google

All 2 offices

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Knight Frank New Homes's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 322 reviews on Google only. Show every review

1/5

Google

No response from agent.. It takes ages to get an update and you need to chase them everyday!! We are very disappointed.

ASK · 16 April 2021 · Knight Frank New Homes London

1/5

Google

Horrid young blonde estate agent was very rude indeed. Would ďefinately not go back and shall alert others of her

Amye · 16 April 2021 · Knight Frank New Homes London

5/5

Google

Dealt with Charlie Anthony in the Knight Frank Marylebone Office. His service was impeccable. Very professional, responsive, and helpful throughout. Highly recommended.

Ahmed · 16 April 2021 · Knight Frank New Homes London

5/5

Google

A big thank you to Alice Finch Noyes in the Marylebone office. She has been extremely hardworking, utterly reliable and a pleasure to deal with. Her professionalism and attention to detail is second to none. You are very very good at what you do. Thank you Alice. Gopi

Pooja · 16 April 2021 · Knight Frank New Homes London

5/5

Google

Our apartment we rented on Connaught street for 2 years was managed by Navik Solanki and we had such a wonderful experience! Navik was always very quick to response and help us when we needed assistance. I highly recommend him and knight frank for property management. It made our living experience a positive one.

Sarah · 16 April 2021 · Knight Frank New Homes London

5/5

Google

It was my first time using Knight Frank as an agent to let my flat in Marylebone (March-May 2020). The overall experience was excellent thanks to Marielle Papadopoullos and Abigail Thurston. They were both professional, hard working and responsive. Despite the Coronavirus lockdown, Abigail was actively facilitating contacts and internet viewings which led to a successful tenancy. Abigail was also very responsive to all issues involved in preparing the flat for a successful transition to the new tenancy. I would recommend her to my friends.

Thuy · 16 April 2021 · Knight Frank New Homes London

5/5

Google

I rented a flat in Marylebone with Knight Frank. I think they are one of the best agencies in the area, with a very nice offering of quality flats for rental at competitive prices. Charlie Anthony, the agent who assisted me, has been really great, always available to help me through the entire process and fair in the negotiations with the landlord.

Francesco · 16 April 2021 · Knight Frank New Homes London

5/5

Google

First class, professional service from Tim and the Guildford team with excellent communication and client handling throughout the sales process.

Paul · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Paul Thank you for your kind words, it is really appreciated. I am so glad the sale went through, and your buyer just loves it there. Wishing you luck with the next move. Best wishes and thanks Tim

1/5

Google

Worst estate agents. Would not recommend. Rented an apartment from, had a tile broken. Took them a full year to get it sorted, while trying to push the blame on me. When it was finally fixed, they completely ignored my requests regarding compensation for time that I wasn't able to use the bathroom.

Rawaz · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Hi Mr Tahir, We are sorry to hear you are unhappy with the service. I have spoken to our Property Management team who I believe have been in touch with you recently. A member of the team is looking further into this and will be in touch to discuss this with you further.

5/5

Google

Tim, who runs the Guildford office, was actually the agent for our vendors however it felt like we were his clients. We had quite a few issues with the conveyancing and there was nothing that he wouldn’t do to help sort it out, thinking out of the box and making it happen . A very personal service going beyond where other agents normally don’t.

Edward · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Ed Thank you for your kind words. I have to say it was very much a team effort so huge credit to you both for also being so proactive. Wishing you all well in your fantastic new house. Best wishes Tim

5/5

Google

Tim Harriss was an absolute gem in securing the purchase of our forever home. The timescale was tight and there were several issues to manage and Tim dealt with these professionally and with humanity. He really connected with us on this purchase as it meant so much to us. I cannot rate him highly enough.

Natasha · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Tanya Thank you to you (and Natasha!) for your kind words. You have bought an amazing set up and hope you will be very happy there for a long time. Best wishes Tim

5/5

Google

Great service from Tim and his team at KF Guildford. Throughout the whole process of selling our home, Tim kept us up to date and was fully involved all the way through. Very professional service whilst being courteous and supportive . No complaints.

Jane · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Jane Thank you so much for your kind words which are appreciated. Sending very best wishes. Tim

5/5

Google

Knight Frank rose extremely well to the challenge of selling the Grade II listed family home in what has been a very difficult market. As executors we are most grateful to have achieved a good price and quick completion at the end of a professional and persistent sales effort

Mark · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Thank you so much for your thoughts and I am delighted that we completed just before Christmas, a good Christmas present!

5/5

Google

Tim Harriss dealt with the sale of my house earlier this year. It wasn't the most straightforward sale, but he made every step of it as easy as it could possible have been. He combined professionalism and a personal touch perfectly and for that my family and I are very grateful. Thank you Tim.

Emily · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Karen Thank you to you (and Emily) for your kind words. I really enjoyed acting for your family and I am just as happy that your wonderful house is being lived in and loved by an equally great family. Wishing you all well in your new home. Very best wishes Tim

5/5

Google

Tim Harris helped us with a recent house . A seasoned professional, he guided us through the process with a calm confidence, and responded to emails at all hours (which we really appreciated). A safe pair of hands, he seemed to have a wealth of knowledge about the local area (useful as we had none) and was a pleasure to deal with from the outset. I wouldn’t hesitate to recommend him. Thank you.

Victoria · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Victoria Thank you so much for your review which is appreciated. I really enjoyed working with you both and delighted with your purchase; it really is a beautiful house. Wishing you all well for the future. Best wishes Tim

5/5

Google

Dreading the thought of moving, downsizing my property and generally the whole stressful selling scenario my guardian angel came in the form of Tim and his truly amazing, professional team. How many people can access their agent whilst on his holiday walking elephants! Nothing but nothing was too much trouble and I was hand held through the whole process from start to finish. If anyone wants 110% from an estate agent, look no further than Tim Harriss representing Knight Frank. I seriously will miss my daily 'Tim update' phone calls, however, I'm not so sure that he will !

D · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Thank you for taking the time to give us a review. We really appreciate it.

5/5

Google

Expert knowledge combined with a comprehensive personal service. James and Morten were completely committed to selling our property and achieved everything we could have wanted within just a few days. I would not hesitate to recommend Knight Frank. Very user-friendly and an absolute pleasure to work with.

Phil · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Dear Mr Bell, Thank you so much for your incredibly kind review. Your house was absolutely beautiful and a pleasure to deal with. Likewise you have been a terrific client and we can’t thank you enough for giving us the opportunity to act on your behalf. Thank you very much again and we hope you are enjoying your new home very much. Hope to see you soon, James & Morten.

5/5

Google

James and Morten worked on the sale of our house having been recommended to me to sell Guildford town properties. James absolutely delivered on the price he said he could get and both James and Morten worked hard to get the sale through after it was agreed. Morten in particular was fantastic with a long difficult chain and he spoke to everyone in the chain tirelessly to ensure we finally got an exchange. I would not hesitate to recommend them. A great team!

Emma · 21 June 2020 · Knight Frank New Homes Guildford

Agent replied · 20 June 2024

Thank you, Emma, for your lovely review, it means a lot. You have been a pleasure to work with, and we hope you are happy in your new home!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Knight Frank New Homes

Which Knight Frank New Homes office has the most reviews?

London has the most, with 197 reviews rated 4.5 out of 5, followed by Guildford with 125.

Where are the Knight Frank New Homes offices?

The two Knight Frank New Homes offices, by town:

  • Guildford: 2-3 Eastgate Court, High Street, Guildford, GU1 3DE
  • London: Baker Street, London, W1U 8AN

Reviews may appear on more than one platform.

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