Trusted Agent profile
★★★★★
227 reviews across 2 offices and 2 platforms
Keys Estate Agents - Glasgow has two offices, in Glasgow and Romford. Together they have 227 reviews on two platforms, rated 4.7 out of 5 overall.
221
Reviews on Google
All 2 offices
6
Reviews on Facebook
All 2 offices
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Keys Estate Agents - Glasgow's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDuncan and team went beyond the role of estate agents. They supported us and took out all the stress of negotiations selling our home as well as getting a good price on our new home. They were considerate, insightful, open, honest and worth EVERY single penny. Would not hesitate to recommend.
5/5
GoogleEven though I was the buyer. Chloe and Duncan at keys and lee were great. They answered every question I had, and went above and beyond to make sure everything we lent smoothly.
Hi Kemi, many thanks for your really kind words and thank you for your help along the way too. We're really pleased for you! All the best, Duncan
5/5
GoogleCouldn't be happier with the service that Duncan and Chloe provided. They went above and beyond any expectations we had. Can't praise them enough. Helped with all the problems with solicitors and the people we were buying from. The whole process was made so much easier because of them. Highly recommend.
Hi Bev, Thank you so much for your kind words. We’re really pleased that we were able to help you and Dave (and of course the dogs) finally move and we hope you’re all settling into the new place well. Many thanks again and all the best. Duncan
5/5
GoogleCan't speak highly enough of this place. I was having trouble selling my property with another company and my friend recommended Keys. Within 3 weeks the house was sold. It would of been sooner hadn't it been for the fact it was 2 days before Christmas that it was put on the market. I originally dealt with David who was very professional and he passed me on to Kayla whom I don't have the words to describe how helpful she was. She went over and above what was expected and kept me informed daily as to the progress. A very professional company and staff and would give more stars if Google would allow
5/5
GoogleI had a fantastic experience working with Gillian and Pam as my estate agents. From start to finish, their customer service was outstanding, always friendly, approachable, and quick to respond to any questions or concerns I had. They kept me well-informed throughout the whole process and made everything feel smooth and stress-free. They did an excellent job selling my flat, showing great professionalism and a real understanding of the market. I felt completely confident with them handling the sale, and their dedication truly made a difference. I’m really grateful for all their help and wouldn’t hesitate to recommend Gillian and Pam to anyone looking to buy or sell a property.
5/5
GoogleSold my home through Keys in weeks. Gillian was very helpful and communicated what to expect throughout the process.
5/5
GoogleHad to sell my house while living abroad. It was smooth and home report was really good too
5/5
GoogleI recently sold two property's with Keys. From start to finish, my experience was very positive. the Key's team achieved selling prices that were higher than my expectation and also added so much value with helpful advice and recommendations. I have dealt with many estate agents and I would rate this company as one of the best I have experienced in terms of overall service and great value for money. Particular mentions go to Kayla and David for excellent customer care.
5/5
GoogleHaving chosen Keys Estate Agents l found them to be a very professional and independent always keeping me updated on ongoing matters regarding the house sale. I would highly recommend them to anyone as the staff is very friendly and are always at the end of a email or phone if you need anything from the start of the sale to the end of the process. The Agents make the process stress free by marketing the property at a fair price that attracts buyers and also ensure that you have all the necessary information before putting your property on the market and maximising your viewings. A big shout must go out to the photographer and again the friendly professional staff.
5/5
GoogleThe team at Keys sold my flat at the end of 2024. I dealt with David and Kayla who were both extremely attentive and quick to answer any questions and sort any issues that I had. They managed to get me an offer of more than I expected within 3 days of listing the flat online. I would recommend Keys Estate Agents to anyone currently wanting to sell their property.
5/5
GoogleHappy Christmas to Pam and Keys team. Apologies for taking so long to post a thank you. David did a brilliant job along with team marketing my property and achieving a price that exceeded expectation in super quick time. I went back to Keys during Covid Keys had helped sell a property for my cousin. They did an amazing job in a highly emotional time and was never forgotten. It wasnt just sentiment it was a great decision and vindicated . Pam and team have a professionalism that understands that moving home is a highly stressful time and in my circumstances was downsizing to a smaller place and lots of moving parts . I did let myself down by losing my cool yet Keys took it in their stride and didnt take it personally . I had an awful experience with Countrywide and would never recommend or refer them. Not because of any animis purely because lack of awareness that customer and reputation is all you have in service industry. I wish Keys team a brilliant Christmas and prosperous New Year and deserve this because they do their job to best of their ability and work hard . Thanks
5/5
GoogleI sold my property in Dennistoun with Keys October 2024. I was recommended Keys by a number of locals and I am so glad that I did just that. The team, namely- David and Kayla, worked hard and it honestly felt as if they knew me and my property really well. They were kind and supportive, making a daunting process seamless and most achievable. I really do appreciate Keys and I could not recommend them enough to those looking to sell in Glasgow. Thanks! :)
5/5
GoogleI would highly recommend Keys to anyone thinking of selling their property. David and Kayla were both professional and friendly to work with. Keys done an excellent job selling my late mothers house in 6 days.
5/5
GoogleExcellent service helped me through the process from start to finish without any hiccups. Would highly recommend to anyone looking for a hassle free sale
5/5
GoogleWe had a great experience with Keys Estate Agents. They sold our house very quickly and smoothly with no issue at all. A very good service all round, professional, polite and great expertise in the local area. The value for money from Keys is excellent. David and Kayla made our house sale so easy. Would definitely use them again.
5/5
GoogleSuperb service from a very friendly, professional and experienced team. The whole listing and sale process went very smoothly, with daily updates on viewings and offers and was successfully concluded in good time. I would highly recommend the team at Keys.
5/5
GoogleRecently sold my home through Keys estate agents and had a fantastic service from start to finish. Kayla, Gillian and the rest of the team were on the ball with everything and communication back and forth was great. Would highly recommend.
5/5
GoogleI have recently sold a property and purchased a property all dealt with by Keys Estate Agents! Credit to Kayla as she handled my sale and purchase very professionally and smoothly. There was no issues. The whole team at Keys are full of experience and very professional! The whole transaction was very easy, highly recommend!!!!
5/5
GoogleThe lovely team at Keys were extremely helpful and supportive throughout the selling process. I felt I was in good hands and responses to any questions or issues raised were swift and dealt with great customer service. All costs etc were made transparent up front so I could budget ahead. I'm grateful for all they did to make my sale as stress free as such a thing can be!
5/5
GoogleKeys Estate Agents were fantastic when I wanted to sell my wee flat in Cessnock. David and Kayla made the whole process seamless and straight forward. Well priced, professionally handled, speedy communication throughout. My flat sold super fast and for well above my expectations. Thanks guys!
5/5
GoogleThe help and support from both David & Kayla when selling my house was nothing short of amazing. Both of them went above and beyond to ensure that my home sold for the best price and that the process was as stress free as possible. I cannot recommend Keys estate agents enough. They are absolutely fantastic at what they do and are genuinely lovely people.
5/5
GoogleI highly recommend Keys if you are selling your house. They are all so friendly and so professional. They give regular updates on potential viewings and also the feedback from it. I have used Keys a few times and I wouldn't hesitate to recommend them. Pam and Kayla I'm going to miss our wee gabs lol xx
5/5
GoogleAbsolutely 5* service from Keys Estate Agents. We recently sold a property and couldn't have more happy with the service we received. From the first meeting with David when we were impressed by just how quickly he arranged the photographer and proceeded to have the property on the market to the last email from Kayla thanking us for our business and wishing us well, everything was perfect. They kept us constantly updated and informed throughout and we felt totally valued as customers. They worked tirelessly to get viewings and we even had feedback from a couple of viewers who told us how impressed they were with the follow up from Keys. Thanks to all their hard work, we quickly secured a sale. I want to particularly thank Kayla who was a delight to work with - she was friendly yet professional throughout the process and a shining star in their team. I would have no hesitation in recommending Keys to anyone
5/5
GoogleThis is the second time I’ve had the pleasure of working with Duncan and Chloe at Keys & Lee and I couldn't be more satisfied with the experience. From day one they were incredibly professional, attentive, and knowledgeable. Keys & Lee made the entire process of selling a family home seamless and stress-free. They took the time to provide invaluable guidance throughout. Communication was excellent, and Duncan was always available to answer any questions and address any concerns. Keys & Lee's expertise in the local market and negotiating skills were above and beyond our expectations. I highly recommend Keys & Lee to anyone looking for a dedicated and reliable estate agent.
Hi Chris, thank you so much for your lovely words and it's been an absolute pleasure to help you and your family again. All the best. Duncan
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Glasgow has the most, with 116 reviews rated 4.7 out of 5, followed by Romford with 111.
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