5/5
GoogleWe had been working with Caitlin Wellard and although we weren't able to proceed with her due to reasons outside of her control, her professionalism and friendly manner made dealing with her a pleasure. …
Trusted Agent profile
Kent Estate Agencies estate agents in Whitstable and Herne Bay
★★★★★
309 reviews across 3 offices and 2 platforms
Kent Estate Agencies has three offices, in Whitstable (two offices) and Herne Bay. Together they have 309 reviews on two platforms, rated 4.8 out of 5 overall.
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Our offices
Kent Estate Agencies's three offices, most reviewed first. Each has its own page.
- Kent Estate Agencies Whitstable (94-100 Tankerton Road)94-100 Tankerton Road, CT5 2AH174 reviews · 172 on Google (4.9)19 in the last 90 days
- Kent Estate Agencies Whitstable (10-12 High Street)10-12 High Street, CT5 1BQ76 reviews · 74 on Google (4.7)1 in the last 90 days
- Kent Estate Agencies Herne Bay99 Mortimer Street, CT6 5ER72 reviews · 70 on Google (4.8)1 in the last 90 days
Awards
Industry awards
Kent Estate Agencies and its branches won awards at The British Property Awards in four years, most recently 2024.
British Property Awards winners in four years, the group and its branches: 2024, 2023, 2022, 2021.
British Property Awards by year, 2024 to 2021
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in WhitstableWhitstable (10-12 High Street)
2023 1 Gold The British Property Awards 2023 winners
- GoldThe British Property Awards 2023: Estate Agent in WhitstableWhitstable (10-12 High Street)
2022 1 Gold The British Property Awards 2022 winners
- GoldThe British Property Awards 2022: Estate Agent in WhitstableWhitstable (10-12 High Street)
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Estate Agent in WhitstableWhitstable (10-12 High Street)
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 307 reviews on Google only. Show every review
Google5/5
GoogleI recently had the pleasure of working with this estate agent, and I genuinely cannot speak highly enough of the service I received. From start to finish, the entire process was smooth, professional, and stress-free, and that is entirely down to the exceptional work of Elliot and Mattie. Elliot, who handled the marketing and sale of my property, was outstanding. His knowledge of the market, attention to detail, and proactive approach made a huge difference. He presented the property brilliantly, kept everything moving forward, and his communication was always clear, timely, and reassuring. Mattie progressed the sale and liaised between all parties involved, was equally exceptional. She kept everyone coordinated, ensured updates were always passed on promptly, and handled every step with patience, warmth, and complete professionalism. Her ability to keep things running smoothly behind the scenes made the whole experience remarkably stress-free. Together, Elliot and Mattie make an incredible team. It’s rare to find people who excel so highly in their roles and genuinely care about delivering the best experience for their clients. I wouldn’t hesitate to recommend them, five stars simply isn’t enough!
5/5
GoogleExcellent service from start to finish. Mattie was responsive, knowledgeable, and kept me updated throughout the entire process. Everything was handled smoothly and professionally.
5/5
GoogleFantastic service our sales progressor Mattie-May was just amazing kept us updated constantly chasing everyone when necessary to get information where required. She was very professional and knowledgeable about process from start to finish and handled everything with such care and warmth can't sing her praises enough, she was just amazing!! All her help was very much appreciated. We would definitely recommend Kent Estate Agents to anyone looking to buy in area. We didnt have much contact with sales team other than Faye when we viewed the property she was excellent too. Very friendly and knowledgeable about the property
5/5
GoogleThank you sooo very much . You work so very hard for us 5 stars is no anouth . Very professional though out thank you so very much 🙏 😊 ❤️ …
5/5
GoogleWe had been working with Caitlin Wellard and although we weren't able to proceed with her due to reasons outside of her control, her professionalism and friendly manner made dealing with her a pleasure. …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe would highly recommend Kent Estate Agencies with a special thanks to Hannah who helped us through, what turned out to be, a very challenging process!
Agent replied · 28 December 2025
Thank you Erica. Glad we got there in the end. We wish you every happiness in your new home.
5/5
GoogleWe would highly recommend Kent Estate Agencies with a special thanks to Hannah who helped us through, what turned out to be, a very challenging process!
Agent replied · 25 December 2025
Thank you Erica. Glad we got there in the end. We wish you every happiness in your new home.
5/5
GoogleWhat a delightful experience from start to finish, everyone at Kent estate agents was professional, friendly and nothing was any trouble. Emails were answered quickly and I received a good price for my property within weeks of it going on the market. I would absolutely recommend them to anyone selling or buying properties!
5/5
GoogleFriendly & professional team, kept us updated every step of the way & everything ran smoothly. Would definitely recommend to anyone think of using them
Agent replied · 28 December 2025
Thank you for the lovely review, it was a pleasure to assist you in the purchase of your new home and we wish you well for the future.
5/5
GoogleAlthough Kent Estate agencies were acting on behalf of the seller of the house we purchased, I was very impressed by the friendly and professional attitude of Caroline, Hugo and the rest of the team. They were very prompt in answering any queries and they made the whole purchasing process very easy for us.
5/5
GoogleHannah and the team from start to finish were amazing in selling our property. Nothing was too much trouble for them. Any issues we may have had were soon sorted by Hannah. We highly recommend kent estate agents for an amazing job. Thank you everyone.
5/5
GoogleHannah and the team from start to finish were amazing in selling our property. Nothing was too much trouble for them. Any issues we may have had were soon sorted by Hannah. We highly recommend kent estate agents for an amazing job. Thank you everyone.
5/5
GoogleHugo was very helpful and supportive throughout the whole process of us buying our first home and he took his time to explain every step to us. Would highly recommend Kent estate agents!
Agent replied · 25 December 2025
Thank you for your kind words. It was a pleasure to guide you through the process and we wish you the best for the future.
5/5
GoogleWhat a delightful experience from start to finish, everyone at Kent estate agents was professional, friendly and nothing was any trouble. Emails were answered quickly and I received a good price for my property within weeks of it going on the market. I would absolutely recommend them to anyone selling or buying properties!
5/5
GoogleFriendly & professional team, kept us updated every step of the way & everything ran smoothly. Would definitely recommend to anyone think of using them
Agent replied · 25 December 2025
Thank you for the lovely review, it was a pleasure to assist you in the purchase of your new home and we wish you well for the future.
5/5
GoogleAlthough Kent Estate agencies were acting on behalf of the seller of the house we purchased, I was very impressed by the friendly and professional attitude of Caroline, Hugo and the rest of the team. They were very prompt in answering any queries and they made the whole purchasing process very easy for us.
5/5
GoogleKents have been amazing from the beginning of deciding to buy. They are very proactive in helping me find somewhere. Everyone in the office have been amazing. It is obviously a well managed team with lots of local knowledge. I have …
5/5
GoogleHannah was an absolute star, always happy to talk to me and guide me through the very stressful process of buying and selling property. She was my main support, keeping me updated and chasing agents and solicitors …
Agent replied · 12 November 2025
Thank you for the lovely review Mandy. It was a pleasure to assist you and finally get you into your new home.
5/5
GoogleFaye Hardy and Mattie Cullen and everyone in the team, were very helpful and friendly, they kept us informed of the stages through the process. A pleasure to deal with them. I would highly recommend to anyone to use Kents if selling or buying.
Agent replied · 16 April 2026
Thanks so much for your lovely review Julie, it was a pleasure looking after you! Mattie & Faye
5/5
GoogleKent Estate Agencies in Herne Bay have been excellent. Viewing houses in the Herne Bay area has been a real pleasure. We have always had swift responses to enquiries and the staff showing us around houses we have viewed have been helpful and professional throught. An excellent experience. Special thanks to Faye!
5/5
GoogleHaving just bought and sold through Kents in Herne Bay i would like to highly recommend them to anyone looking for an estate agency. I have found them to be honest, professional, knowledgeable and always extremely helpful. I'd like to thank …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Kent Estate Agencies
Which Kent Estate Agencies office has the most reviews?
Whitstable (94-100 Tankerton Road) has the most, with 174 reviews rated 4.9 out of 5, followed by Whitstable (10-12 High Street) with 76.
Where are the Kent Estate Agencies offices?
The three Kent Estate Agencies offices, by town:
- Herne Bay: 99 Mortimer Street, Herne Bay, CT6 5ER
- Whitstable (10-12 High Street): 10-12 High Street, Whitstable, CT5 1BQ
- Whitstable (94-100 Tankerton Road): 94-100 Tankerton Road, Whitstable, CT5 2AH
Has Kent Estate Agencies won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2021.
