5/5
Had a really positive experience buying a house with Keenans. As a first time buyer, it's hard to know what to expect, but Ella was there every step of the way. She is so positive and explained everything thoroughly. Thank you Ella!

Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,044 reviews on Google only. Show every review
5/5
Had a really positive experience buying a house with Keenans. As a first time buyer, it's hard to know what to expect, but Ella was there every step of the way. She is so positive and explained everything thoroughly. Thank you Ella!
5/5
I bought my first home through Keenans 9 years ago and decided to go back to them to sell it on. The valuation was higher than another local agent I also approached and the chap valuing it said it would sell super fast. I was unsure myself but turns out they were correct. After the first viewing a few days after going on the market I accepted an offer. Ella looked after me throughout the sales process from then on. She was great. She gave me regular updates and chased the solicitors and really pushed the sale along. In the end it only took 3.5 months to complete which I was very happy with. Couldn’t fault Ella or Keenan’s in general would defo recommend.
5/5
Rating only, no written review.
5/5
We have just purchased a property in Rossendale and Ella was very helpful all the way through
4/5
Philipa has been really kind towards me and my partner this move. As a rental for the first it’s been difficult to navigate canopy and we have had a lot of questions. Thankyou for everything
5/5
I recently did a viewing with Keenans and Simon who showed us around the property was a credit, answered all of our questions and showed us the next steps to apply. If only all agents were as good as Simon.
5/5
Amazing experience with Keenan’s, Rebecca Iddon was very quick in dealing with my progress in completing my first house purchase it’s been a smooth process and would highly recommend anyone to use Keenan’s as I can’t fault them. Thankyou
5/5
We had a great experience buying through Keenan’s. Becky Iddon, who oversaw the sale, was always easy to get hold of and very quick to respond, keeping us informed every step of the way. She was proactive in chasing things and did her best to keep everything moving across the chain, which we really appreciated. Having dealt with a mix of estate agents while looking for our next home, Keenan’s were easily the best we worked with. If we ever decide to move again, they’ll be the first people we contact to sell, and we wouldn’t hesitate to recommend them.
5/5
Rating only, no written review.
5/5
Nikki was fantastic in handling the sale and pushing things along. This ensured a smooth purchase process and I would highly recommend Keenans to anyone
5/5
Wow keenans estate agents fantastic team sold mums house in three days ,left the keys with them they did the show rounds ,very diligent kept me updated from start to finish ,got the full asking price. I was grieving and still am over losing my mum they took all the stress off me ,I would highly recommend, once again thankyou
5/5
This was the longest and most complicated purchase I've had to do, requiring 3 mortgages. And after 6 credit checks from different lenders, and 8 months of persistence, we got there in the end. I just want to say a big thank you to Nikki for truly supporting us all the way. There were times we'd given up, thinking the sellers would pull out, thank you for your understanding and patience Nikki, I'm not sure how you stuck with us for so long, many times I feared the worst when my phone rings and you're the caller, but somehow I'm calmer and more confident after each call, completion deadline moved bout 3 times or so, always made us feel you truly wanted us to succeed. You're a superstar agent!
5/5
The team has been proactive, communicated every step, and made the overall process stress-free. We couldn’t thank Nikki and the Team enough from the initial phone call arranging the valuation through to completion AMAZING Thank you
4/5
Good service and helping people with follow up with the seller
5/5
Thank you so much Phillipa Nicol for the wonderful opportunity you give me to my new home,you been an amazing person you make it so stress less for me thank I really appreciate you!!😍 …
5/5
Rating only, no written review.
5/5
Nikki in the sales progression team looked after me during the sale of my house and did a great job. Really pleased with the service. Would recommend
5/5
Professional, polite, and efficient. They really care about their customers.. keep up the good work..
5/5
Molly at Keenans was very good at keeping in contact and answering our queries throughout our purchase. The transaction was a smooth one, and we felt that we had good communication throughout. Definitely recommend.
1/5
They are so unprofessional. I booked viewing with them. They made me travel 6 hours round trip from Birmingham to Burnley. They cancelled the booking 15 minutes before the scheduled time.
5/5
Would highly recommend keenans for selling your house, they provide an excellent service, the staff where very friendly and helpful. So would like to thank all the staff who worked on selling my house, and a big thank you to Molly who did an excellent job looking after my file and keeping me up to date with progress.
5/5
I was allocated Molly after purchasing my house through Keenan's Burnley, after a few viewings carried out by Harry. The service I have received has been excellent, Harry was very polite and professional and once I had made an offer, Molly kept me updated with weekly messages. She was available by telephone for any additional queries. The process has been very smooth and I feel that Molly helped to ensure this. When going through a house purchase, being kept in the loop is very important and I feel that Molly did this often. Thankyou for your help with my journey, I can highly recommend Keenan's estate agents.
5/5
Great experience from start to finish with Keenans. Very attentive & supportive throughout our house sale, would recommend 100%. Molly, our Sales Progressor, worked particularly hard alongside us on our journey. Thank you 🙂 …
5/5
Phillipa was very helpful arranging viewing with my son as I am currently living and working in London John Phoenix
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Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
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