Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,044 reviews on Google only. Show every review
5/5
GoogleVery pleased with Keenan’s. Very helpful along the way and any issues along the way addressed promptly from the staff. Big thankyou to Deborah for being there to help, guide and answer any queries I had. Very pleased with the staff and service received
That great to hear, Danielle. Your kind words will mean the world to the team.
5/5
GoogleElla was very helpful during my buying process. She was proactive and responsive and I will definitely be using Keenan’s again!
Thanks for the fantastic feedback, Mustafa. We’re passionate about delivering standout service, so this means a lot.
5/5
GoogleMany thanks to Keenans for helping us with finding our new tenant. Deborah kept us updated regularly and made the process straight forward. Thanks again!
Thank you, Simon. It's great to hear - the team will love hearing this!
5/5
GoogleGreat service and provided clear and concise direction on next steps...Thank you!
Thank you for your review, Gareth!
5/5
GoogleTop customer service from Ella all the way through the process
Great to hear, Nathan, thank you!
3/5
GoogleVery poor performance finding me a tenant i found them disorganised and barely competent, very very disappointed 😞 …
We’re very sorry to read this and are disappointed to hear you feel this way. We always strive to provide a professional and organised service when securing tenants for our landlords. We would appreciate the opportunity to review your concerns in detail and address any issues directly. Please feel free to contact the team so we can discuss this further
5/5
GoogleExcellence service polite and had taken time to listen to what I wanted and pointed me in the right direction plus the fees are a lot better than other estate agents would recommend
5/5
GoogleSimon was very helpful, and easy to communicate with. He was very informative, and gave us all the information we needed to help us consider selling or renting our house. Thank you Simon.
5/5
GoogleBrilliant service from start to finish, the sale of our property was really quick and went through without a hitch! Communication from Keenan’s was great, especially Georgia and Nikki who were really helpful and informative. Would definitely use again. (but not for many years!😄) …
5/5
GoogleNiki and the team were fantastic with helping sell my home After forty eight years living there when I spoke with them they were great Anyway they sold my home and kept me informed of everything brilliant team And thanks for everything Jeff
5/5
GoogleVery quick an easy
5/5
GoogleI’ve had a great experience dealing with Nikki, Georgia and the team. Communication was fast, and they’ve provided clear and detailed instructions for each and next step. Thank you Nikki and team.
5/5
GoogleRating only, no written review.
5/5
GoogleThe team at Keenans were fantastic and kept us up to date with the whole process, from start to finish! With a lot going on moving out of my old house and into this one, it was a very busy time, but Phillipa and the team made it as straightforward as possible for us. Would recommend 100% - and thank you again!
5/5
GoogleI would like to thank all at Keenans Estate Agents in the handling of the sale of my properties. A special thank you must also go to Becky Iddon Sales progressor who worked so hard to get the sales through smoothly. Every one at Keenans were always very approachable and helpful.I would highly recommend this estate agents on Bury Rd in Rochdale
5/5
GoogleJames Crockett inspected my apartment today and he was awesome! He was super friendly, professional, and even gave me tips on how to prevent mold. Everything went smoothly and it was a great experience. 10/10 🌟 …
5/5
GoogleA good team at Keenan’s, more specifically Kerris, who was the property manager. Very polite, understanding and willing to help. A good asset to Keenan’s.
5/5
GoogleVery professional, organised and kind agents. Will do above and beyond to help you find a home.
5/5
GoogleJames is an amazing host! He is warm, welcoming and very knowledgeable of the properties we have viewed. The properties are clean and well maintained with great variety.
5/5
GoogleJames is very lovely, couldn’t be more helpful! Made a stressful situation very easy! Thanks a lot:)
5/5
GoogleJames who was there to greet and show me around this property was excellent. Answered all questions and took the time to get know me and take a genuine interest . Id recommend Keenans and particularly James who has been absolutely superb.
5/5
GooglePhillipa has been extremely helpful throughout the entire process.
5/5
GoogleI had a totally seamless experience with finding, checking and moving in a new tenant. Phillipa was extremely helpful throughout and kept me updated every step of the way. Would definitely recommend Keenans and Phillipa in particular to any landlords looking for help finding a tenant.
5/5
GoogleI have always felt I have been kept fully in the loop by Keenan’s, especially so when Ella took over managing the sale proceedings. She provides regular updates on the sale, where each process is up to and what is outstanding. I feel very confident with this in her hands!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
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