★★★★★ 5/5
GoogleJames Crockett came at the time he stated.
He was friendly, and polite. He did a thorough check around and was pleased.
It’s nice someone chatty coming as letting a stranger into your home can be overwhelming. But it was as swift and nice as we could have imagined and put us at ease :)
Jessica · 13 March 2026 · Keenans Estate Agents Rossendale
Agent replied · 13 April 2026
Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that James made you feel comfortable and at ease. Inviting someone into your home can feel daunting, so it means a lot to know his friendly, thorough approach helped make the experience a positive one.
We’ll be sure to pass your kind words on to him. Thanks again!
★★★★★ 5/5
GoogleI cannot fault the team at Keenans in Rawtenstall following the sale of my property. They gave me valuable and expert advise and worked hard during the sale, keeping me updated throughout. The whole team were extremely professional, friendly and helpful.
I would highly recommend
Ali · 13 March 2026 · Keenans Estate Agents Rossendale
Agent replied · 13 April 2026
It's our pleasure, Ali. Thank you!
★★★★★ 5/5
GoogleNikki was incredibly helpful throughout our whole moving process, from putting the house up for sale until it was completed. This is the second time we’ve used Keenan’s and would always choose them without a doubt! A massive thank you again for everything, Nikki!
Hayley · 13 March 2026 · Keenans Estate Agents Swinton
★★★★★ 5/5
GoogleSimon was so helpful with the rental valuation. Lots of detail and very honest and I look forward to using Keenan's.
Mona · 13 March 2026 · Keenans Estate Agents Swinton
★★★★★ 5/5
GoogleI viewed a rental property in Swinton recently with my partner and was shown around by Simon. He was so professional in answering all our questions during the viewing. Even though the property wasn’t right for us we will definitely be looking forward to viewing more with Keenan’s and Simon.
Katie · 13 March 2026 · Keenans Estate Agents Swinton
★★★★★ 5/5
GoogleVery friendly and knowledgeable staff. Explain the whole house selling process and help every step of the way. Many thanks.
Chris · 13 March 2026 · Keenans Estate Agents Swinton
★★★★★ 5/5
GoogleBrilliant experience with keenans very helpful agents and I would recommend them to family and friends 👍 …
Ashley · 14 February 2026 · Keenans Estate Agents Rochdale
Agent replied · 14 April 2026
Wonderful to hear you had a great experience, Ashley. Thank you for your review
★★★★★ 5/5
GoogleI honestly can’t thank James Crockett at Keenans Estate Agents enough for his help. From the moment we met at Milford Street, he was incredibly kind, professional, and genuinely supportive.
James took the time to understand my situation and exactly what I was looking for, clearly explained the viewing and application process, and made everything feel calm and straightforward. At what can be a stressful time, he really was a godsend.
Thank you, James Crockett, for such an outstanding and thoughtful service, I truly appreciate it.
Jaynea · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleSimple and easy to sort a viewing out and when we went to view the house, we felt very welcomed and all the questions were answered that we had. Very Smooth process.
Kai · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleI have been to view a property earlier today and Phillipa was very professional, informative and upbeat in her approach to my queries regarding the property. I’m very happy with my experience from Keenan’s. Thank you
Jay · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleI would not hesitate to use Keenan's again for a sale or a purchase. We have had a lot of back and forth to get a sale agreed, not a fault of Keenan's, but they were in touch throughout it all. We are near the end now and almost at completion and it has been really great that Molly has provided us with regular updates via Whats App. It helped to know how things were progressing throughout the process. The team are always helpful when you call and get you the answers and reassurance when needed.
Claire · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleI deal directly with Lucie for all my property needs and queries and she is amazing. This is my first time renting on my own and she has made the process so easy. Would highly recommend!
Crystal · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleThe process was straightforward and easy, and the team provided a lot of help.
Atif · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleMy property has been managed by Keenan’s for several years. The present manager, Lucie, has proved to be professional and competent. Lucie is proactive in managing rental payments, communicating with tenants and arranging inspections. She responds to messages in a timely and courteous manner and is a pleasure to work with.
C · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleWe had been assigned Madison Chadwick as the agent to look after our purchase & we couldn’t fault her. She is absolutely lovely and is very attentive with any questions we had or help we needed.
It was our first purchase of a property and therefore unsure of the process however Madison made everything seem so simple and easy!
Thanks Madison!
Laura · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleWe found James very welcoming and helpful with this property!
Ellie · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleWas an absolute pleasure dealing with James, answered all my questions and really easy going guy regarding my viewing.
Cameron · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleJames was very polite, informative, honest, answered all questions with professionalism
Annaliese · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleKeenans are first class Sammie was so Good !! In helping me the Photos are Brilliant. They did. No hesiration reconending them to any one selling there house renting
SIMON · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleKeenan’s have been a fantastic team to work with and have provided great communication and advice to get me started with my first rental property. Thanks to Deborah for all the help!
George · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleGreat service from the rental department at Keenan’s deborah has been great to work with very professional thanks
Justin · 13 February 2026 · Keenans Estate Agents Burnley
★★★★★ 5/5
GoogleMolly was very informative throughout the purchase of my new home. Even more so than the mortgage advisor I actually paid for myself! Molly always gave me the information before they did! Thank you Molly
Emma · 13 February 2026 · Keenans Estate Agents Rossendale
★★★★★ 5/5
GoogleAll the team at Keenan’s, especially Ella made the process of buying our first home that much smoother.
Jacob · 13 February 2026 · Keenans Estate Agents Rossendale
Agent replied · 13 April 2026
Really appreciate you taking the time to share this, Jacob. We’re thrilled you had such a smooth experience with us.
★★★★★ 5/5
GoogleAbsolutely brilliant service. Great value for money. My advice would be always choose local. Excellent comms and regular updates.
Andrew · 13 February 2026 · Keenans Estate Agents Rossendale
Agent replied · 13 April 2026
Thank you, Andrew. The team will be delighted to hear your feedback.
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