Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,610 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,610 reviews on two platforms, rated 4.4 out of 5 overall.
Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,083 reviews on Google only. Show every review
5/5
GoogleFantastic service, can't complain. The guy showing me round various different properties was helpful knowledgeable and enthusiastic. The follow up after viewing the properties was good, after I put my offer down and it was accepted I was regularly contacted and kept up to date with the status of my purchase.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
3/5
GoogleBy
1/5
GoogleThey treat you like a criminal
4/5
GoogleVery efficient and easy to deal with
5/5
GoogleGreat place to buy and sell your home
1/5
GoogleI was buying off keenans struggled to get hold of agent who was supposed to be helping me and never returned calls
5/5
GoogleLovely Estate Agent. Really nice and very professional. Gave enough information and wasn't pushy at all with anything.
5/5
GoogleExcellent customer service and great phone manner. Thank you for making booking viewings so easy and a pleasant experience.
1/5
GoogleAweful experience with these as my letting agents. Spent 2 years living with damp in our bedroom, where we couldn't have our new born baby because nothing was done about it.
1/5
GoogleNot impressed at all. fast to take a deposit but will drag their feet when they have to return it. Iv heard this has happened to other people. still waiting!!
1/5
GoogleTook my Saturday morning to view a place with these guys. They called me to make sure I would be attending the viewing and of course we got there on time but unfortunately we to wait 15 minutes for Jason who was late. This was fine but what wasn’t fine was that Jason had brought the wrong keys. Jason also told us he was to busy to get the keys for us and we have to call the office and rebook ...
5/5
GoogleVery impressed with the service I have received at Keenans, with it being my first time selling a property the girls in the office talked me through every step of the way and made the process as stress free as possible. Would highly recommend to anyone looking for a 5 star service - as I can not fault them at all!
5/5
GoogleSimply WOW. From the minute we walked through the door we were recognised and remembered as returning clients. We were greeted warmly by DANIELLE and she very quickly gave us confidence Keenans would act professionally and secure a sale in a timely manner. Our property particulars were of superb quality, the listing on rightmove appeared the same day and we had the first viewing the following day. SALE agreed within 24 hours. WHAT MORE COULD YOU WANT FROM AN AGENT?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
