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5/5
GoogleI recently had the pleasure of dealing with Keenans Estate Agents and wanted to share how positive my experience has been.
Deborah OβReilly has been incredibly kind, supportive, and professional throughout the process. She took the time to guide me through each step, offered helpful advice, and made what can be a very stressful experience feel much more manageable. I was especially grateful when she personally called me to let me know I had been selected to move forward, her approach was both thoughtful and reassuring.
I was also shown around properties by Fergus, who was fantastic. He was friendly, approachable, and made the viewings feel relaxed and comfortable. He provided clear information, answered questions openly, and brought a really positive, personable energy to the experience.
Both Deborah and Fergus made me feel valued and supported, and I wouldnβt hesitate to recommend Keenans to anyone looking for a professional yet genuinely caring team.
Thank you again for all your help.
Vaira Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you so much for taking the time to share such a thoughtful review. Weβre delighted to hear how positive your experience has been.
Weβre truly grateful for your recommendation and so pleased you felt valued throughout the process. Thank you again for choosing Keenans, and we wish you all the very best moving forward.
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5/5
GoogleEveryone at keenans were very helpful and professional. They kept me updated at which is a stressful time for anyone with news about new properties, and updates on the negotiations and finalising. Special thanks to Molly and Madison for your patience.
Lyn Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you so much for your lovely review. Weβre really pleased to hear that you felt supported and wellβupdated throughout what can be a stressful stage of the moving journey. Clear communication is something we pride ourselves on, so itβs great to know it made a difference for you.
Molly and Madison will be absolutely delighted with your special mention, your kind words mean a lot to the whole team.
Thank you again for choosing Keenans. Weβre wishing you all the very best in your next chapter.
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5/5
GoogleFive-star service from Molly in the after sales team! She has kept me informed throughout the sales process as I approach a completion date, she has always been available to answer my calls and provide updates. Proactive, reliable, and a pleasure to work with. Highly recommended!
Brandon Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you Brandon, we really appreciate your review.
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5/5
GoogleJust want to Thank molly McNamara for all her work support update committee nothing was to much trouble for her to all the rest of the team well done keenans your the best Estate agents it's 10/10 best wishes from the cooper family.
Kim Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
That's great to hear Kim, thank you for your review!
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5/5
GoogleOnly positive things to say about our dealings with Keenans. Molly has given us regular updates throughout. There's always someone to answer the telephone so you're not kept on hold or talking to a robot. Very good, efficient, friendly service π β¦
Charlie Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
What a lovely review, Charlie! Thank you so much!
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5/5
GoogleI thought buying my first home would be a nightmare, but Molly and team have made it a breeze. They were honest about the property, quick to answer my many questions, and acted as a great bridge between me and the sellers. Very impressed with their efficiency and friendly approach. Highly recommended!
Chloe Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
That's wonderful Chloe, thank you! We wish you all the best in your new home!
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5/5
GoogleJust had a long chat with Madison on the phone. She was amazingly helpful. Thank you Madison.
James Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Great to hear, James, thank you!
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5/5
GoogleCouldnt recommend Keenan's enough, we were dealing with Phillipa & found nothing was too much trouble.
Lee Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you, Lee!
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5/5
GooglePhillipa was amazing to deal with! The experience from start to finish was second to none! Very helpful
Sarah Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
We're so thrilled to hear of your experience, Sarah, Thank you!
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5/5
GoogleJames Crockett showed me around a property and he was very informative about the property very polite and kind
Chelsea Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you, Chelsea!
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5/5
GooglePhillips Nicol has been extremely helpful with our house move, answering all queries in a professional and timely manner. She has made our move smooth and i definitely recommend Keenans to all. Thank you.
Bryony Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you Bryony, we wish you all the best in your new home.
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5/5
GoogleI have recently sold my property through Keenanβs estate agents. Molly was very helpful she gave me weekly updates on the progress of the sale.
Good customer service.
Trudy Β· 11 May 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 11 October 2026
Thank you, Trudy! It's great to hear that you were kept fully informed throughout.
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5/5
GoogleHonestly, I couldn't compliment the staff enough. Especially Sammie. When we sold our house, we were given less than a week notice to move out into rented accommodation. All agencies were saying not possible to do it in less than 2 weeks. However, Sammie to rescue, and bam she managed to not only source the PERFECT property but did it and pushed all the checks through in less than 24hrs. Pure superwoman action taken place to pull that off.
Thank you yet again, you really saved us π
Samy Β· 11 April 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 13 April 2026
Thank you for your review!
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5/5
GoogleEveryone has been so helpful, by far the best estate agents we've worked with. Georgia was so proactive and worked with us to find great properties. Really would recommend
Adam Β· 6 April 2026 Β· Keenans Estate Agents Swinton
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5/5
GoogleIt was amazing working with Niki. She is brilliant, always chasing both sidesβ solicitors, keeping you updated, and doing a fantastic job throughout.
Fariha Β· 6 April 2026 Β· Keenans Estate Agents Swinton
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5/5
GoogleFriendly, personable, quick and efficient service. Would definitely recommend, especially Georgia and Elle have been lovely to work with.
Christie Β· 6 April 2026 Β· Keenans Estate Agents Swinton
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5/5
GoogleWell great service Nikki and all staff
Thanks
Chris Β· 6 April 2026 Β· Keenans Estate Agents Swinton
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5/5
GoogleNikki has been amazing throughout the process of buying my first house! She was professional, responsive, and kept me informed throughout the whole process. Made everything feel straightforward and stress-free. Would definitely recommend! Thank you βΊοΈ
Aulona Β· 6 April 2026 Β· Keenans Estate Agents Swinton
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1/5
GoogleAbsolutely had me off with a bonding fee over a failed credit check. ( a CCJ I was unaware of) Wouldnβt let me input references until the money was paid either. going through a hard time enough lately and these lot just took Β£200 of my limited funds.. crazy how this is legal that money could of gone toward flattening my debt instead it just lands me in more debt for no fault of my own. How is that beneficial to anybody but hey as long as they have your money what do they care not only that accused me of lying on my application about the CCJ. The absolute Kip of these people I will get that money back one way or the other ππ½
Milltown Β· 30 March 2026 Β· Keenans Estate Agents Swinton
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5/5
GoogleI cannot fault the Keenans staff in Rochdale they were helpful and professional at all times. In particular Ambre Flanagan who I delt with a lot was amazing. Nothing was ever to much trouble and when times were stressful Ambre was the calming reassuring voice on the end of the phone when needed and I new everything would be sorted and it always was. In my opinion Keenans are lucky to have her as part of the team and if she ever wishes to progress in her career I feel she would be indispensable in what ever roll that may be.
Chris Β· 24 March 2026 Β· Keenans Estate Agents Rochdale
Agent replied Β· 14 April 2026
Thank you, Chris!
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5/5
GoogleProfessional and friendly service, Iβd definitely recommend. Many thanks to Phillippa for answering my queries as a new landlord.
Layla Β· 23 March 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 13 April 2026
Thank you!
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5/5
GoogleLibby, Molly, and the team over at the Burnley branch were so helpful. They kept us constantly updated and were always on hand to answer any questions or worries.
The A Team over at the Burnley branch, thanks from Jason and Susan
Jason Β· 23 March 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 13 April 2026
Thank you, Jason!
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5/5
GoogleI had a viewing yesterday and James Crockett could not have been more helpful. Explained everything throught the process and was very helpful when I explained my situation to him. Thank you for all the help James, was a pleasure to meet you
Sarah Β· 23 March 2026 Β· Keenans Estate Agents Burnley
Agent replied Β· 13 April 2026
Thank you, Sarah!
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5/5
GoogleThe overall experience of Keenans Estate Agent was very positive from the valuation right through to the end. Ella Walmsley from the sale progression team was exemplary throughout. Her communication from the beginning was outstanding and β¦
Kate Β· 23 March 2026 Β· Keenans Estate Agents Rossendale
Agent replied Β· 13 April 2026
Thank you!
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