Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,611 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,611 reviews on two platforms, rated 4.4 out of 5 overall.
Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,084 reviews on Google only. Show every review
5/5
Googlegreat service from the staff at Keenan's, who always responded promptly to any questions or queries. Friendly and helpful, they liaised directly with both party solicitors. They acted in our best interests and I would be happy to work with them again in the future.
5/5
GoogleAbsolutely amazing service!! The team at the Swinton Branch especially Nikki, Emma and Kayleigh are brilliant. They have dealt with the sale of my parents house who both passed away. They have helped every step of the way. It has not been easy emotionally and legally. Even when we lost a buyer they worked hard to get it sold and to completion Their expertise and professionalism is second to none. They worked tirelessly to ensure the sale, kept us updated each week, always available when needed. Cannot fault them. Nikki especially is a star !!! Best estate agents by far. !!
5/5
GoogleSwinton Keenans Branch are fantastic. I had previously bought my house through them and had such a good experience I went back to sell with them. Kayleigh and Nikki were fantastic especially in a challenging market. They supported me throughout and got me a good price for my house and successful completion. Would definitely recommend.
5/5
GoogleCam and Georgia very helpful thank you so much well done We just need to be lucky now with one we viewing Monday 🤞 …
🙌 thanks Bev . …
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleI found Keenans to be a professinal outfit that communicates well and keeps the client up to date at all times. This made the transactions quick and easy.
5/5
GoogleThese guys have been amazing from start to nearly finish on selling our house, wouldn't recommend any other estate agents . They have kept in contact every step of the way making sure everything went smoothy. Thank you especially to Sophie at the Chorley Branch
5/5
GoogleExcellent work and cheers to Arfan!
5/5
GoogleThe staff at both the Accrington and Rawtenstall branches of Keenans were very welcoming, professional and attentive. Lewis Chilton kept me informed of the progress of the sale of my house and gave me relevant advice.
5/5
GoogleCould not recommend Keenans Rawtenstall enough. They have been amazing throughout my house sale and everything has gone very smoothly. I was updated regularly on the process. Thank you to all of the team at Rawtenstall.
5/5
GoogleWe cannot rate the Keenan's Rochdale team highly enough. Utmost professionalism and efficiency combined with genuine kindness and care towards ourselves as clients. We couldn't wish for a better team around us at what is inevitably a stressful time. Aaron and James eliminate that stress with their absolutely outstanding client care. We can't thank you and the whole team enough.
4/5
GoogleRating only, no written review.
5/5
GoogleLewis and the team have been first class from start to finish having offers within the first few days of listing and keeping me up to throughout. Would highly recommend!
5/5
GoogleFrom the start Lewis and the Keenan’s team were easy to deal with, good communication, valuation we were happy with and a great photos, and a good number of viewings in the first week. The first viewer offered a decent price within a couple of days and we accepted within one week. Can’t ask for a better result. The liaison between us and the buyers was also very good and prompt. Happy customers :-) Craig and Chantelle. Padiham
4/5
GoogleRating only, no written review.
5/5
GoogleVery pleased with the services offered from Keenans and our allocated agent, Lewis Chilton. We were kept informed of regular progress and had a smooth transaction when selling an apartment.
5/5
GoogleOutstanding service from first valuation meeting to completion of sale. At all stages staff were helpful, knowledgeable and efficient. Miannah and James at Rawtenstall and Lewis at Burnley were especially knowledgeable and helpful with any queries I had. Thank you to all at Keenans for all your assistance and making this sale go so smoothly.
5/5
GoogleEstate agents have a bad rep, so didn’t have high expectations. But I have to say they handled my sale brilliantly. They kept me updated throughout the whole process, were professional and courteous, and helped ensure an efficient sale
4/5
GoogleThe staff at Rawtenstall branch are all extremely polite, cheerful and welcoming. My house was valued, put on the market and I had several offers within 2 months. The staff at Keenan's were always quick to get back to me and kept me updated with viewers feedback. I can't thank them enough for all their help!
5/5
GoogleThank you very much to Lewis Chilton at Keenans Estate agents for his impeccable service and professionalism when handling our house purchase. He made the process stress free from start to end, keeping us sufficiently updated and informing us throughout. 100% recommend. Huge thanks.
5/5
GoogleThe sales team, especially, Chloe, have been fantastic
4/5
GooglePlenty for sale, they always answer the phone, not done or organised any viewings
5/5
GoogleThe whole team, especially Ella, has been very helpful and supportive throughout the whole process. Many thanks again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Burnley has the most, with 922 reviews rated 4.3 out of 5, followed by Swinton with 798.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
