5/5
Googlegreat experience with Keenans Estate Agents, they have sold 2 properties for me now, and I wouldn't hesitate to recommend to friends and family. Lewis in particular was very helpful.
Trusted Agent profile · Greater Manchester
Verified
Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,611 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,611 reviews on two platforms, rated 4.4 out of 5 overall.
Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG922 reviews · 414 on Google (4.3)46 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA798 reviews · 290 on Google (4.4)61 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN783 reviews · 267 on Google (4.4)48 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ625 reviews · 115 on Google (4.7)44 in the last 90 days
Reviews on Google
Showing 1,084 reviews on Google only. Show every review
Google5/5
Googleexcellent service congratulations 👏 …
5/5
GoogleGood service. Friendly stuffs👍 …
5/5
GoogleI booked a viewing with Keenan’s Swinton and I found the agent (Simon) who facilitated the viewing, to be very helpful, friendly and informative. I have had a pleasant experience with the team overall as they have been very responsive and friendly in their communication.
5/5
GoogleWe renting from Keenans nearly 3 years now and very happy with them and with ohr landlord. The other day we had some electrical issues. Reported on the property profile and got help very quick. Electrician guy Stephen called me before he came to the house and did an excellent job in 10 mins. Very kind and professional. Thank you!
Agent replied · 20 January 2024
Thank you for taking the time to leave a review Eszter
3/5
GoogleThe final stages once price agreed was generally efficient and good responses, prior to this when doing viewings this seemed a bit hit and miss with feedback and pro-activity.
Agent replied · 24 August 2024
Good afternoon A We are sorry that from the details you have left us we cannot identify you to discuss your experience with you in person . We appreciate all feedback and would welcome the opportunity for you to speak with our management team to discuss how we could have made your home move 5 stars . Please contact us at head office to discuss further
5/5
GoogleI’ve been with Keenans for years. Have always found them to be easy to contact, clear and straight talking. Tyler has been really helpful lately with great communication.
3/5
GoogleThe final stages once price agreed was generally efficient and good responses, prior to this when doing viewings this seemed a bit hit and miss with feedback and pro-activity.
Agent replied · 6 February 2024
Good afternoon A We are sorry that from the details you have left us we cannot identify you to discuss your experience with you in person . We appreciate all feedback and would welcome the opportunity for you to speak with our management team to discuss how we could have made your home move 5 stars . Please contact us at head office to discuss further
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleGood service, friendly and had a couple of problems that were rectified quickly.
5/5
GoogleSince Joe Worthington came on as Head Of Property Management He as been of great assistance to us , we operate a Cleaning company we have been working with Keenans for a while now But for Past 4 months things have became lot easier and well organised since Joe came onboard and i will say it has real been a pleasure working with him
2/5
GoogleI found a house that was perfect for us a 4 bed house so my mum whos 78 and my disabled son could have a room of their own the said they would call for a viewing i kept ringing them all was good then they gave it someone else no phone call no message nothing found out on there website def no no
5/5
GoogleKeenans have provided me excellent service as a Landlord. They are professional, helpful and ‘down to Earth’. I have had regular dealings with Kam and more recently with Joe. They are throughly reliable, professional and supportive. If any issues arises they are quick to resolve it. In an example from today, when an issue arose, Kam has immediately resolved it and within a matter of minutes. This has been the case on each occasion. This is extremely helpful when such issues arise and I am very grateful for this type of approach. It is commendable and builds long term relationships with confidence.
5/5
GoogleThe service we have received from Tyler was impeccable, our emails was responded to with out any delays and our questions was always answered within depth. We would definitely keep you in mind, when purchasing our first home.
5/5
GoogleI’ve been with Keenans for years. Have always found them to be easy to contact, clear and straight talking. Tyler has been really helpful lately with great communication.
5/5
GoogleTyler from Keenans has helped myself and my partner massively with his prompt responses via email, and excellent professional skills. One of the standout qualities of Tyler was his exceptional communication skills. He kept me informed and updated at all times regarding my renewal, promptly responding to my inquiries and addressing any concerns I had. Thanks Tyler!
5/5
GoogleTyler Irwin took over management of my rental property and immediately got to grips sorting out various different issues for me. He kept me fully informed of progress and provided a very professional service throughout. Thanks again Tyler.
5/5
GoogleRented for many years and Keenans so far have been the best agents we've experienced. We've just renewed with the help of Tyler and he was extremely helpful, efficient and polite. Delighted they are my agents :) Thanks again Tyler for getting everything sorted so quickly
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Thanks for the 5 star review Jasmine
5/5
GoogleKeenans have been great and Nikki and the team kept us informed every step of the way.
5/5
GoogleI carnt thank the team at keenans especially nicki and keeley! They supported me in the selling of my mothers house that was very trying at time but they helped me so much! Bet there glad its over cos i am!!!! Thank u keenans!!!
5/5
GoogleFrom the first point of contact until completion, the service provided by Keenans was absolutely exceptional. Nikki provided a seamless service, we would definitely highly recommend them.
5/5
GoogleNikki and her team were very helpful in getting me my first property. They were swift and professional in their response and service provided. I strongly recommend them. It’s a complete 5 star service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Keenans is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 922 reviews rated 4.3 out of 5, followed by Swinton with 798.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Has Keenans won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
