Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,610 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,610 reviews on two platforms, rated 4.4 out of 5 overall.
Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,083 reviews on Google only. Show every review
5/5
GoogleFantastic service and expertise. We're not from the area and Fergus spent his time telling us all about the area and giving us good recommendations for where we might like to live. We've got more viewings with him tomorrow and we're very much looking forward to it
5/5
GoogleShowed around property in Rawtenstall by Fergus from Keenans. It was refreshing to have someone from an Estate Agency who was not only knowledgeable about the local area, but was also a really nice man and in our opinion a credit to the company. J and M.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWas shown around a property by Harry. Very polite and helpful.
5/5
GoogleHad multiple viewings with Harry. Absolutely brilliant to deal with. Very knowledgeable and polite. A pleasure to deal with. Cheers Harry
1/5
GoogleI wouldn't use keenans again The staff seemed friendly but unfortunately we have had a number of problems the main one being that we have had to repeat ourselves on a number of occasions also we were having viewings and when we were doing viewing the people who were coming had no idea what work was getting done even though I specifically said to keenans can you tell people when they enquire as we made changes and they didn't look like the photos I had to tell keenans to update rightmove there was no guidance from keenans throughout the process unfortunately we had to take our property off the market as we didn't feel confident with keenans we asked for owners details off a manager from another branch and she refused to give us it when we got the property valued he did not listen to anything we said he looked like he was in a rush all we got is if you have questions ring the office I've sent email after email repeating myself to the point of frustration I definitely wouldn't recommend keenans and I hope a owner does get in touch
5/5
GoogleMy husband and I were shown around a property in Barnoldswick by Hayden. He was so professional and had a lot of knowledge about the area and general purchasing a house despite his young age. He even took the time to show us both other properties that Keenans-estateagents.co.uk had on their website. In the past when viewing properties, the agent has literally either been texting away on his own phone or just generally not bothered. It was so refreshing to have someone take a real interest in our needs.Thank you Hayden and thank you Keenans for employing such a fine young man who represented your company so well. He is a credit to you.
5/5
GoogleJack provided us with a highly professional and comprehensive valuation of our property. He spent time talking us through how we could increase the value and saleability of the house. He took the time to thoroughly research similar properties on the market in the area in order to provide us with a realistic and achievable sale price. His warm and engaging manner and non-pressurised approach meant that we quickly built a good rapport with him. We look forward to working with him in the future.
5/5
GoogleExcellent service, very quick and efficient. Also wanted to add they went over and above to make the process as simple as possible for my elderly Aunt. Two people to mention were Chloe, at the beginning of the process and Helen as the sale progressed, although it was very much a whole team effort. Well done and thanks very much for all you did! Well done guys, can't recommend you enough.
5/5
GoogleSuper friendly
5/5
GoogleCan’t recommend highly enough. Nothing was too much trouble. It wasn’t the easiest of sales but we got there in the end. Thank you Keenan’s !
5/5
GoogleGreat service, special thanks to Nikki for all her hard work, support and guidance navigating our purchase!
5/5
GoogleGreat Start to the selling experience from “Team” Keenan’s estate Agents Rochdale Branch. Special mention for Rebecca the sales negotiator with extensive equestrian experience and the photographer who has taken excellent professional images of our property.
5/5
GoogleNikki has been amazing, kept us informed, dealing not only with our house sale and purchase but the sale of my dads house also. She has been clear and informative at all times and made sure we have understood the process, and where we are up to at all times. Despite it being very stressful for all involved, Nikki has remained calm and therefore in turn kept us calm also
5/5
GoogleI have used Keenan’s for all my property sales for years. Cannot fault them. They managed to fit me in for valuation and photos very quickly and sold my house at the price I wanted. Great team, friendly and professional
5/5
GoogleHad a great experience! Very helpful and patient staff. Melissa dealt with our queries in a very efficient and professional manner. Thank you!
5/5
GoogleI rang up the Rawtenstall branch of Keenans and got some great advice from Melissa. She was very helpful and friendly. If i need to sell my house in the future I will definitely be using Keenans.
5/5
GoogleI have been looking to purchase a property to which I am now proceeding with the purchase. The whole experience of buying with Keenan’s has been amazing so far. I would really recommend purchasing with them, my experience was made very easy. Melissa constantly kept me updated when I had queries, was never left unanswered !
5/5
GoogleAfter dealing with multiple estate agents as a first time buyer Keenan’s were both extremely helpful and professional from the start, Georgia and all of the viewing team were a great pleasure to deal with.
5/5
GoogleBig thank you to Lisa Rewaj and Dave the photographer for putting together the brochure for my property. Photographs look amazing and very professional. Super efficient and kept me updated, thank you both!
5/5
GoogleAll of the staff at Keenans were brilliant. Communication was excellent and everyone was so helpful. Kayleigh kept us posted every step of the way and ensured everything went smoothly. I would definitely recommend using them
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
