5/5
GoogleExcellent customer care from beginning to end.very friendly staff and explained everything in detail nothing was to much trouble xxx big thankyou to cam and Emily xxx
Trusted Agent profile · Greater Manchester
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Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG923 reviews · 414 on Google (4.3)46 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA797 reviews · 289 on Google (4.4)60 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN765 reviews · 248 on Google (4.4)33 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ604 reviews · 95 on Google (4.7)32 in the last 90 days
Reviews on Google
Showing 1,044 reviews on Google only. Show every review
Google5/5
GoogleGreat team, good communication, smooth process. Highly recommended.
5/5
GoogleThese guys at this branch are amazing they are helpful polite kind and Emily has made my year and she is very professional in her job and would recommend any landlord to use Keenans Burnley 10/10 absolutely fantastic and Thank you so much xx Nina Bradley
5/5
GoogleThe staff here have made buying a house actually easy, they keep on at the solisitors, keep you informed chase all the while and I thought all they do is put a house on right move. Would be happy recommending them 100% for professionalism, and actually being really friendly and approachable,
5/5
GoogleKeenan's were brilliant during the entire time as we purchased a property from them. Even after the sale completed they did not hesitate to help. I didn't come across a single member of staff that didn't do their best, however Ella, Faye and Nikki are the ones I dealt with a lot.
5/5
GoogleThe Service provided was excellent- both advice on the sale and the post sale experience - thanks 🙏 …
5/5
GoogleVery happy with the way Ella from Keenan’s kept me updated and dealt with any issues in a friendly, professional manner. Will be happy to recommend to others.
4/5
GoogleRating only, no written review.
5/5
GoogleKeenans are a delight to deal with! They have made the whiole process of finding a property and submitting an offer a breeze!
5/5
GoogleKennans have been absolutely amazing in supporting me selling my house. Keenans sold my house on the first day of viewings, I am absolutely thrilled. They put me completely at ease throughout the process and have been very supportive. Sending my special thanks to Harry, Jack and Niomi!
5/5
GoogleWe have been viewing properties with Keenans for the past year and their estate agents have always been very helpful. However after viewing a recent property with them. we would especially like to thank Harry who showed us the property, he was amazing, very helpful and above all respectful. Although we decided not to place an offer on the property we left with a good experience, so all we can say is that he truly is an exceptional representative for Keenans.
5/5
GoogleKeenan has been an amazing estate agent to work with especially Sam Riley and Harry from the firm, who have helped me and guided me through the process to getting my property. No request was too small or big, they were always happy to answer any queries and work around with myself. Truly amazed with their service and their attitude to helping myself and others purchase their property.
5/5
GoogleWe had a fantastic experience with Keenan’s while shopping for our first home! Both Harry and Jack who helped us were incredibly helpful, professional and happily ready to answer any questions we had. They understood our situation and offered the best advice and support throughout, while keeping our best interests at heart. We couldn’t be happier with the service and would highly recommend Keenan’s. Thank you!
5/5
GoogleJames provided us with a highly professional and comprehensive valuation of my late father’s house. He talked me through the detailed research he had done on similar sold properties in the area to reach what he thought would be a realistic and achievable asking price. He took the time to fully answer all the questions I had about selling the property. He appreciated the circumstances of the sale and was empathetic and had a non-pressurised approach. Thank you James!
5/5
GoogleNiomi has been dealing with the sale of my property and has been amazing. She has been helpful and informative at all times and made the process as stressless as possible. I must say in Niomi’s absence Alex and Sam have also been really helpful.
5/5
GoogleI couldn't fault dealing with Keenan's at all. James assisted in my property search and was such a great help, approachable and fun and then George was such an amazing help from the get go and really routed for me with my rented property search. Both James and George are amazing and in the end I've unfortunately had to pull out from a property and they've shown real kindness to me as well. I couldn't thank them or recommend them enough.
5/5
GoogleWe had a great experience with Keenan’s in Rochdale. Communication was great, very informative and patient. Thanks so much!
5/5
GoogleElla and her team at Keenan’s were great, they kept us up to date with our house sale, even if there was no update as such. We were recommended to use Keenan’s by family members, after have a bad experience with another local estate agent. Thank you for an easy process.
5/5
GoogleI would definately recommend Keenan’s as an estate agent Very helpful , professional and friendly A special thank you to Rebecca Reade who got the house sale and Ella Walmsley who helped with the sale and the completion
5/5
GoogleBeen very helpful all through selling our house 🏡 thanks for your help …
4/5
GoogleGreat team at the Burnley office friendly and professional. 4 stars and not 5 as there was a change in staff and the handover could have been a little better.
5/5
GoogleBefore I spoke to niomi I had a few bad experiences with keenan's, after speaking and dealing with niomi she has completely changed my opinion of keenan's. she's an absolute credit to the company and deserves all the praise she can get. She's been absolutely amazing with not only responding and chasing enquires up but also with keeping me in the loop with the whole process! With niomi working so hard we have now achieved the end goal and managed to buy our home we really wanted, without niomi this wouldn't of been possible I honestly can not thank her enough!
5/5
GoogleExceptional Service by Keenans, I had the pleasure of working with Niomi from Keenans on the sale of my property, and she was fantastic from start to finish. Her passion for her work and her professional approach made the entire process a breeze. Niomi’s dedication, insightful advice, and constant communication made all the difference, resulting in a quick sale at a great price. Beyond her expertise, Niomi’s warmth and genuine care stood out. She truly went above and beyond, and I couldn’t have asked for an better outcome and a more lovely person than her… 5 stars ⭐️ for the Keenans team
5/5
GoogleA big thanks to Harry and all the team at Keenan’s for their help in selling our home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Keenans is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Has Keenans won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
