5/5
if your looking for an estate agent, I can highly recommend keenans. we spoke to Emily she was very professional and helpful in what we were looking for. thankyou

Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,591 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,591 reviews on two platforms, rated 4.4 out of 5 overall.
Keenans's four offices, most reviewed first. Each has its own page.
Showing 1,064 reviews on Google only. Show every review
5/5
if your looking for an estate agent, I can highly recommend keenans. we spoke to Emily she was very professional and helpful in what we were looking for. thankyou
5/5
We loved working with Emily Taylor. Very professional, quick to attend to queries and concerns. Well highly recommend Emily and Keenans letting.
5/5
The whole team made buying our house so easy but our main praise has to go to Harry! Always made us feel comfortable and never rushed us into making any decisions, really down to earth and answered any questions we had. Would recommend Keenans to anyone.
5/5
I am extremely grateful to the service given by Keenan’s. I’m thankful to Emily Parkes who helped me throughout the journey , she was friendly. Due to my busy schedule in hospital, Emily managed so well to update me with the progress. Everything went so smooth. Thank you once again. Will recommend Keenan’s if you want best and quick service in the journey to find your dream house. Thank you Emily.
5/5
Emily was always helpful. She updated me when she said she would and handled, sometimes difficult situations, with professionalism and empathy. She gave me confidence that our sale would complete and patiently talked me through the process on completion day. I couldn't have asked for anyone better. Thank you Emily.
5/5
Great customer service from Emily :)
5/5
Ella and the team at Keenan’s Rochdale have been great handling the sale of my property. Ella has been extremely efficient at handling any queries I have had during the process. Highly recommended, thank you!
5/5
Amazing estate agents! I purchased my house through them recently and from the offer to the hand-over of the keys, they were excellent. They kept me informed throughout the process without the need for me to chase things up. Faye and Ella dealt with my purchase and they were both courteous, pleasant, and professional. The hand-over of the keys in a gift box, with chocolates, a card, and classy looking bag was a very pleasant surprise and cherry on the cake. Well done team!
1/5
Rating only, no written review.
5/5
Recently sold our house with Keenans, Ella and the rest of the team were very professional and kept us updated throughout the process, even when there was complications, put our minds at ease.
5/5
We had our house on the market for 5 and ahalf months with another estate agent and couldn’t sell the property. We put our house up with Keenan’s and they sold our property in a week. Ella and the team worked really hard and did everything they could for a quick sale. We just wish we went with Keenan’s when we first put our house up for sale. The customer service we received and how well they approached the sale process was amazing. Thank you so much for everything you have done.
5/5
Emily was and is very thoughtful and kind to us. She had gray information and good offers from local vendors. I don’t see how it could have been better.
5/5
We are absolutely amazed with all staff. They are very helpful, answering all questions and providing all required information.
5/5
Outstanding service from Kam, George and Emily. I was regularly informed on all aspects of the tenancy transition and I am delighted with their management of my property. I highly recommend.
5/5
About to rent a property with Keenan’s. It is incredibly hard to secure a rented property at the moments as they just go so fast. We registered interest on our new property but the tenants before us were still living in the property at the time it went on the rental market. We were added to a waiting list and received a phone call for a viewing. We were shown round the property and the lady couldn’t be more helpful. We are new to the area and were still learning the bearings of the local area. The lady was really knowledgeable and pointed us in the direction of new schools etc for our children. Once our application was received Emily dealt with directly and she couldn’t be more helpful and reassuring us through the application process. Again a really friendly lady who couldn’t do enough for us. I would definitely recommend renting a property through Keenan’s
5/5
Using Keenan’s Estate agents in Rochdale to sell and buy my new home,very helpful,and a five star service,and thanks to Ambre,for helping with most of the forms you have to complete.
4/5
Very pleased with everything Nikki and the team at Keenan’s did for me. I would highly recommend them.
5/5
We dealt with Nikki Winstanley during the process of our purchase, professional service, great communication, couldn’t ask for any more , many thanks to Nikki and the team
5/5
Nikki at Keenans was fantastic during the sale of our house. She kept us up to date at each step and was very professional in her approach.
5/5
Thanks for all the help and successful selling of our property! Have been suitably impressed with the level of service, Nikki Winstanley was amazing, she kept us updated throughout the process and we'd have no hesitation in recommending Keenans.
5/5
We sold our house recently after a year and a half. Nikki and the team in Swinton were very patient as it took three times to sell our property. They quickly found buyers and kept the process going each time it fell through. Nikki kept us up to date on a regular basis and chased all parties. Thank you, Nikki, and the Keenans team.
5/5
I have been dealing with Keenan’s selling a property. I can’t recommend Nikki Winstanley enough. She has gone above and beyond and a been a pleasure to deal with. Apart from being a lovely friendly person, she has updated us throughout by phone and email. Anything we have requested from her has been dealt with in a timely manner. She was very professional but also had a lovely personality. During the sale, Nikki informed me about viewings, feedback and offers. We received an offer which was just below the asking price and I was ready to accept but Nikki said no, leave it with me, moments later Nikki phoned me back and the buyer had raised their bid to reach the full asking price.
5/5
It gives me great pleasure in saying how much Iv enjoyed my experience purchasing my sons flat with the help of Nikki she has kept us updated every step of the way and she has gone above and beyond, Nikki is an absolute credit to your firm , would highly recommend .
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.