5/5
GoogleJordan & Halstead in Middlewich were fantastic with our recent sale and purchase - they went above and beyond to help us move. Dan and Katie were excellent - highly recommended for service, advice and customer care.
Trusted Agent profile
Jordan and Halstead estate agents in Wilmslow, Middlewich and Chester
★★★★★
209 reviews across 3 offices and 2 platforms
Jordan and Halstead has three offices, in Wilmslow, Middlewich and Chester. Together they have 209 reviews on two platforms, rated 4.7 out of 5 overall.
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Our offices
Jordan and Halstead's three offices, most reviewed first. Each has its own page.
- Jordan and Halstead Wilmslow82 Water Lane, SK9 5BB141 reviews · 124 on Google (4.8)1 in the last 90 days
- Jordan and Halstead Middlewich10b Wheelock Street, CW10 9AG85 reviews · 68 on Google (4.9)1 in the last 90 days
- Jordan and Halstead Chester19 Grosvenor Street, Chester, CH1 2DD17 reviews · 0 on Google1 in the last 90 days
Reviews on Google
Showing 192 reviews on Google only. Show every review
Google5/5
GoogleWe recently placed our property for rent with Jordan & Halstead and have received brilliant service. New Tenants found within a week and they moved in a month later with no problems. Very smooth service, thank you Emma Taylor.
5/5
GoogleWe didn't use Jordan and Halstead ( I really wish we had) but our sellers did. We had a tough situation with our buyers buyers and if it wasn't for Katie, i don't know what we would of done. Katie kept us updated every week without fail and if i rang, i got through 99.9% of the time or she'd would ring me straight back. Even was the first person to congratulate us on our exchange. We highly recommend Jordan and Halstead, a really great team.
5/5
GoogleEmma has been brilliant, helping us every step of the way. Her responses to our questions have been so quick and comprehensive. We have felt in very safe hands. Thank you so much.
5/5
GoogleI am extremely grateful for Katie at Umbrella, she has handled the letting of my property with the utmost professionalism, removing all the stress of letting a property. As I am not in the UK she has managed everything from decorating quotes, gas and electrical certificates and even a gardner to ensure property is ship shape and up to high standard for the new tenants. She has taken calls out of office hours ( due to time difference) weekends and when she’s been on leave. Katie has gone above and beyond and restored my faith in letting agents, I know my property is in safe hands with Katie. I would highly recommend Katie and Umbrella!
5/5
GoogleI am extremely grateful for Katie at Umbrella, she has handled the letting of my property with the utmost professionalism, removing all the stress of letting a property. As I am not in the UK she has managed everything from decorating quotes, gas and electrical certificates and even a gardner to ensure property is ship shape and up to high standard for the new tenants. She has taken calls out of office hours ( due to time difference) weekends and when she’s been on leave. Katie has gone above and beyond and restored my faith in letting agents, I know my property is in safe hands with Katie. I would highly recommend Katie and Umbrella!
5/5
GoogleWe're truly grateful to Dan and the team at Umbrella Homes! After using other Estate Agents in Middlewich trying to sell our home on two previous occasions, we were dreading the process once again but desperately wanted a larger space. Along came Umbrella Homes, what a absolute breath of fresh air for Middlewich and the surrounding areas. Dan and his team were extremely knowledgeable of Middlewich and the market. Communication was just incredible, the honesty and integrity was much appreciated, and the photos and listing was just superb. Dan also had the patience of a saint when it came to dealing with our new house builders. If you're selling your home locally we'd only recommend and use Umbrella Homes in the future.
5/5
GoogleI would most definitely advise everyone to use them, friendly, knowledgeable gets results every time...
5/5
GoogleBrilliant estate agent. From start to finish I couldn't fault them. Will use again if needed without hesitation.
5/5
GoogleWe just bought our first home thanks to Dan and the Umbrella Homes group!!! 🙏 Thanks for your patience and kindness. 🔑🔑 …
5/5
GoogleThe best estate agents I have ever dealt with communication is excellent the speed they sort everything out is excellent very friendly I highly recommend them
5/5
GoogleSuperb business to deal with. Dan is a genuine guy and works in a personal but always professional manner. Great at what they do and would highly recommend their services.
5/5
GoogleThankyou Dan +his team , They were with us throughout our journey and nothing was too much trouble (as promised ) We wish you well in your vision to make buying and selling a less scary place, wishing you all you deserve in the future.
5/5
GoogleI would highly recommend Dan and his team for anyone looking to sell in Middlewich. Having worked alongside them on many occasions I can say they are honest, professional and a great bunch of people.
5/5
GoogleI had the pleasure of using Umbrella Homes to let my property. I dealt with Katie and she was brilliant, very efficient and the communication was great. Thank you for your help Katie.
5/5
GoogleI actually cant believe we got here and if it wasn't for Dan I don't think we would have. After putting my house on the market in January and having a few chain collapses I was giving up hope but today we have exchanged and completing tomorrow. Dan has been amazing, kind and supportive and even posted chocolate through my letterbox when I was having a meltdown. Having previously dealt with other estate agents in the area I can honestly say you will not find anybody better than him to deal with. He started off as our estate agent but I know I now have another friend. I couldn't ask for better service. Definitely the best Estate Agent in Middlewich xx
5/5
GoogleDan from umbrella was selling the house I bought. 5 star service! Friendly, down to earth, and the team went the extra mile for myself and the sellers. Highly recommended from start to the very end of the process!
5/5
GoogleSpoke with Dan initially regarding a property in Middlewich, he quickly put me in contact with Katie who has been so helpful throughout the whole process. We encountered a few hurdles along the way (me being self employed) and Katie was nothing but patient, worked with me and kept me updated every step of the way. Faultless in every aspect, thank you so much Katie :)
5/5
GoogleMy wife and I had Dan from Umbrella Homes come round when he was still fairly new on the scene. We have to say that from the first minute he stepped foot into our house he made it known how passionate he was about his work and it has shown with the handling of our sale. No matter the query or issue; day, night or weekend, Dan and his team at Umbrella were there to help us every step along the way. For anyone who is thinking about selling their home we cannot recommend them enough. Well done Dan and the Umbrella team.
5/5
GoogleMe and my partner have just rented our new 3 bedroom house through Umbrella. All I can say is first class service throughout! Dan was amazing and would go out of his way for you and always there to answer any questions days/evenings or weekends. Such a pleasant experience! Thank you so much :)
5/5
GoogleDan was the first in to value my property and from the minute he arrived I felt confident in putting it up for sale with Him. The team are very personable and nothing is too much trouble. I highly recommend Dan to anyone who wants a hassle free sale and quality service.
1/5
GoogleDan was a very good sales man telling us how he would be selling our house. He gave us complete confidence in him and really went out of his way to help us put our home on the market. We were initially very impressed with Dan, and maybe if Dan had been the one actually selling our house, we would not be writing a one star review now. Unfortunately he passed the sale on to his new assistant and completely stopped communicating with us, causing undue stress. We were told we could message him anytime, but everytime we did he never replied and just passed it on to his assistant. We were never told of any background with regards to the people who were viewing our home. And she even showed a person around our home who we didn't even know had a viewing booked. Luckily we had our cameras or we would have been none the wiser! Also the few people that did show up, were shown in through the back gate, because his assistant couldn't figure out how to open our front door! Really terrible service, with no communication and made to feel like an after thought. Really would not recommend this estate agency at all.
Agent replied · 11 June 2024
Hello Stephen, Thank you for taking the time to write a review for my company. I am surprised and disappointed that you feel as though you were let down by our service but I do find your comments very hard to follow, if you were unhappy at any point you had my personal number, you should have just called me.... this is the first time I’ve heard about your dissatisfaction and to express this via a Google review is unjust, it wasn’t long ago that you were praising us? As a rapidly expanding agency, I as the owner of the business cannot always be at the forefront of every home we advertise I do have staff that do an excellent job here. In terms of the access arrangements you only provided us with a rear door key, so I’m unsure as to how you would expect us to show a client through the front door? Further, as your home was a shared ownership, we ensured diligently that each and every party was eligible for the shared ownership scheme, and you and your wife were informed of your viewing appointments as we were aware you made a conscious effort to tidy and clean ahead of each viewing so we would never just turn up. I’m not sure if the viewer you say turned up unannounced was a mis-communication between you and your wife? I too want to defend our position and highlight that we actually had two separate offers on your property at the full asking price with two separate clients who were in the process of applying with Heylo to buy your property with our assistance - these two clients were booked in, reviewed, showed around and negotiated with my very valued staff member, so please don’t imply that she is inexperienced. We were then taken aback despite this, by you wanting to take your property off the market as it was in your words “far too stressful” and you needed to sell another property which happened to be in a long chain with your online based estate agent, in conjunction to acquire another property. We understand that we cannot and will not please everybody despite our best efforts as highlighted above in my response. You have my personal number and should you wish to discuss this further or you would like to meet me in person please do let me know. Kind Regards Dan Hutchings Director
5/5
GoogleDan handled the sale of my property and achieved a good price for it very promptly. I was particularly impressed with the quality of the photos and video used for advertising it. He kept in regular contact to help me through the process as I'd not been through a sale before. The service was very personable which is something you don't get everywhere and that I value. Would definitely use him again
5/5
GoogleExcellent service received when purchasing our first home together. Dan made everything very simple and stress free with great communication and knowledge. He was polite, patient and passionate. We are very happy and would highly recommend Umbrella Homes.
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Questions about Jordan and Halstead
Which Jordan and Halstead office has the most reviews?
Wilmslow has the most, with 141 reviews rated 4.5 out of 5, followed by Middlewich with 85.
Where are the Jordan and Halstead offices?
The three Jordan and Halstead offices, by town:
- Chester: 19 Grosvenor Street, Chester, CH1 2DD
- Middlewich: 10b Wheelock Street, Middlewich, CW10 9AG
- Wilmslow: 82 Water Lane, Wilmslow, SK9 5BB
