1/5
Not responsive, feel like I've been treated unethically and a complete waste of time. Definitely would not recommend avoid at all costsNegativeResponsiveness, Quality, Professionalism, Value

Trusted Agent profile
★★★★★
341 reviews across 4 offices and 2 platforms
John Minnis Estate Agents has four offices, in Belfast, Donaghadee, Comber and Holywood. Together they have 341 reviews on two platforms, rated 4.5 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
John Minnis Estate Agents's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Not responsive, feel like I've been treated unethically and a complete waste of time. Definitely would not recommend avoid at all costsNegativeResponsiveness, Quality, Professionalism, Value
5/5
Couldn’t fault Ross and the staff. Fabulous service, attention to detail and from my initial enquiry until house complete it was 10 weeks. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great team who made the process as easy as can be! Julie, Amy and Chris kept us informed every step of the way and kept the whole process stress free. Thanks so muchPositiveResponsiveness, Professionalism, Value
5/5
Could not fault the service and advice I received when buying my first home. Julie went above and beyond! She communicated with me consistently and offered fantastic advice! Thanks again!PositiveResponsiveness, Quality, Professionalism
5/5
Chris and the team at the Ballyhackamore officewere first class. Chris and Julie continually kept us updated which made the process of selling our property stress free. I would not hesitate recommending John Minnis Estate Agents at Ballyhackamore.PositiveProfessionalism
5/5
Julie and the team were extremely professional and friendly. We purchased our house through John Minnis and the process was very quick and flawless. Would definitely recommend.PositiveProfessionalism
5/5
Like many others I decided to sell my property during the Pandemic when there was also a Stamp Duty holiday. It was hectic! There were many highs and lows in the process. Those in the office kept me informed and I must make special mention of Julie who always remained positive and hopeful. Her kind and caring voice on the other end of the phone, on more than one occasion, kept me from giving up!! Happily I am now living in a new bungalow and will always be grateful to John Minnis and Julie in particular for their care and professionalism.PositiveResponsiveness, Quality, Professionalism
5/5
I have just purchased my first home with John Minnis and received great customer service throughout. Efficient and lovely staff to deal with, alongside good communication made it a smooth transaction and experience.PositiveResponsiveness, Professionalism
5/5
I worked with Ross at John Minnis on my first property purchase, Ross was diligent, informative & responsive in any queries I had & was able to make the process run very smoothly. I'd be happy to recommend Ross & the John Minnis team to anyone purchasing a property.PositiveResponsiveness, Professionalism
5/5
Ross managed my house sale in late 2021 and I cannot find fault with him. Ross managed the sale of my home with care, responding to all my questions and queries immediately and taking the time to ensure I fully understood the process. I can't recommend Ross or the Minnis team more.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Ross McKnight was brilliant from start to finish - superb advice, very professional and made the whole sale process of my house very seamless. John Minnis Estate Agents have looked after me on a number of occasions and I highly recommend them - professional excellence combined with passionate, helpful people!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Ross and the team at John Minnis were so brilliant throughout the sale of our property. From the listing through to the viewings and sale, they were responsive and diligent. It was such a relief to never have to wait on a response for longer than a few hours, and to know that the response we received was going to be an answer that we could have confidence in. Outstanding service and advice from consultation, valuation, offers, and completion. We wouldn’t dream of going anywhere else and have already recommended their services to our friends in Belfast.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I recently sold my property with John Minnis and had a great experience. My direct contact was Ross McKnight, he responded very quickly to any questions I had and provided me with immediate updates throughout the process, almost always before I got them from my own solicitor. I would highly recommend the use of John Minnis and the services of Ross to anyone else.PositiveResponsiveness, Professionalism
5/5
Julie was terrific at managing sale and keeping me informed. She showed great patience and provided expert knowledge and assistance to help me overcome any challenges. Couldn’t praise her and team enough. Chris has managed my rental over past 12 years and has been fantastic at getting good reliable tenants and providing help and assistance when required. Thank you to all the team @ John Minnis Ballyhackamore.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We went with John Minnis to sell our property in the past 2 months with Ross McKnight. From meeting/valuation right up to completion Ross was great at keeping us in the loop and answering questions within an acceptable timeframe. When completing the valuation, Ross was thorough with his inspection of the house, taking extensive notes. This in turn gave us a great feeling as we knew the advert was going to concise and detailed. The booklet produced for sale was high quality, using their in house photographer gave us photos that were outstanding. We never felt left out of anything, and the fact we bought a house that was also on John Minnis books really kept everything running smoothly. Our house sold within the week and we are thankful for Ross and John Minnis in their commitment to getting everything across the line with a high standard. Thanks!PositiveQuality, Professionalism
5/5
We have had a long standing working relationship with Ross and the team at the John Minnis Ballyhackamore office. Julie and team made the recent sale of our property seamless, easy and fast with up to date communication of the viewer responses and market conditions. We have bought and sold with this office and always found them great to deal with. They have also look after our rental properties for several years, overseeing tenant issues and renovations, which has been a huge help. I would definitely recommend this team.PositiveResponsiveness, Quality, Professionalism, Value
4/5
Rating only, no written review.
5/5
Recently sold my property using John minnis Ballyhackmore Ross McKnight made the whole process straightforward and hassle free Totally recommend this team if you are selling your house
5/5
Excellent service from start to finish. Chris, Jilly and the team expertly managed my property sale. They worked diligently and professionally throughout the process, smoothing any bumps in the road, offering first-class advice when needed. Once the sale was agreed they kept in touch every week by phone and made sure the sale progressed without delay. If you're in East Belfast (or beyond) I highly recommend you consider John Minnis Estate Agents.
3/5
Rating only, no written review.
5/5
An excellent experience selling and buying our house through John Minnis. A big thank you to all the staff. Helpful, informative and professional.
5/5
Rating only, no written review.
2/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Belfast has the most, with 124 reviews rated 4.5 out of 5, followed by Donaghadee with 79.
The four John Minnis Estate Agents offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.