Trusted Agent profile · Donaghadee

John Minnis Estate Agents Donaghadee reviews

4.2

★★★★★ Great

70 reviews across 2 platforms

15 New Street, Donaghadee, BT21 0AG

John Minnis Estate Agents's office in Donaghadee, at 15 New Street, is rated 4.2 out of 5 across 70 reviews on two platforms, including 62 Google reviews rated 4.1.

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4.1 / 5

62

Reviews on Google

This office

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Donaghadee office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional experience

Exceptional experience from initial contact to completion of sale. Highly professional and personable staff who really go above and beyond to make clients feel valued. I was updated regularly throughout the process, consulted regularly when things didn’t go to plan with buyers etc. and given solid advice on next steps. The staff have exceptional market knowledge and really did hand hold me through the whole process at every stage. I have dealt with John Minnis for previous sales and will revert to them for future sales. Special mention to Lynzi, who managed the whole valuation / sale, and Amelia who supported throughout. HIghly recommend this agency.

Heather · 1 March 2026

5/5

Google

We were recommended John Minnis for the sale of our property. Everything went smoothly from start to finish. Professional service delivered at every stage. Staff to be congratulated on their impeccable manners whether during telephone …

Linda · 14 April 2025

Agent replied · 2 September 2025

Thank you Linda for your very kind review, we will pass this on to the Donaghadee Team!

5/5

Google

This is the second time I have used Minnis Estate agents to sell a property in Donaghadee and the service and courtesy was as good this time as it was 12 years ago. Stephen McClean was very helpful throughout the sale keeping me well informed and offering experienced advice. Thanks to all the team in the Donaghadee branch

Julie · 16 December 2025

Agent replied · 15 January 2026

Thank you Julie for your lovely feedback!

5/5

Google

We sold our house in April with Minis office in Donaghadee they were very easy to deal with. They were very professional,approachable and kept us informed every step of the way. They answered all questions quickly efficiently and were very competitive with regards to their price. I would highly recommend them. We had a very easy process .

Janeal · 14 November 2025

Agent replied · 15 January 2026

Thank you Janeal for your positive feedback!

5/5

Google

Excellent and professional throughout the sale process. Stephen was extremely responsive and provided great assistance at all times.

Declan · 7 August 2025

Agent replied · 15 January 2026

Thank you Declan for this positive Feedback, we will pass this on to Stephen and his team.

1/5

Google

Clearly really good if you are the seller of a house but not if you’re the buyer. Unprofessional, unreliable and be assured than many things mentioned in the listing of the house are false advertising. Awful experience as a first time buyer, got our keys 3 weeks ago and I say that loosely. We got 1 set of keys between us and no key for the garage shutter, we know there was an owner and a renter of this house previously so 2 sets definitely exist. First were told they’d be in the house, they weren’t. We rang and they told us they would be sent out, nothing arrived after a week and a half. We rang again and they told us they would get in touch with the vender, we have been waiting a further week and a half without any communication. Not to mention how many things were wrong with the house, no lights in the kitchen worked (worked when we viewed the house) house description with a dishwasher (doesn’t work) please check every single thing if you plan to buy a house off them. Don’t have high hopes we’ll be able to get use of our shutter, or that anything in our garage would be safe since someone still has a key to it. Appalling

Beth · 1 October 2023

5/5

Google

Been buying and selling with john minnis for over 17 years and have always found them professional and helpful, they give good advice and look after their clients, wouldn't hesitate to use them again, thanks team for your friendship and help

Gordon · 16 November 2025

Agent replied · 15 January 2026

Thank you Gordon for your positive review!

5/5

Trustpilot

Paula - John Minnis Bangor 10/10

Paula from John Minnis Bangor was amazing in handling my property purchase. Extremely professional and caring, compared to previous estate agents that I’ve dealt with she was just amazing and i’m grateful for the work she did for me, she went above and beyond to look after me and I wasnt even her client! Couldn’t recommend enough if you’re looking for an estate agent to use John Minnis and especially Paula.

Jac · 28 October 2023

5/5

Google

Excellent highly professional service from a great team and Stephen McLean went above and beyond would use John Minnis for all future ni property sales.

Ananda · 14 February 2026

Agent replied · 14 April 2026

Thank you Ananda for your kind review. We will pass this on to Stephen and his team!

5/5

Trustpilot

I could not have been happier with the…

I could not have been happier with the recent experience I had with John Minnis, Comber. Professional, efficient, very quick to reply to any of my queries, extremely helpful and friendly. Nothing was too much trouble. Would have absolutely no hesitation in recommending. A big thank you to Nicole & all the staff in the Comber Branch 😁

Catherine · 5 March 2024

5/5

Google

Thank you so much to all the team at John Minnis for the fantastic service you provided during the sale of my mother’s home. Your friendly, helpful and professional attitude was outstanding. We will recommend your service in the future. Many thanks. Aine Scott and Cecilia Gannon.

Aine · 23 March 2025

Agent replied · 14 April 2026

Thank you Aine for this lovely feedback!

1/5

Google

Asked to be kept informed about a property I was considering. The way I was spoke to when informed of an offer was like I was dirt on the bottom of shoe. Very ignorant and unprofessional approach.

P · 4 July 2025

Agent replied · 2 September 2025

Hi there, thank you for your feedback. Could you please contact the office on 028 9188 8881 to ensure this is rectified?

5/5

Google

Fantastic service and perseverance from Stephen, Jenny and rest of the staff at Minnis. Friendly, helpful and always in touch with regular updates. I would highly recommend Minnis, Donaghadee and would definitely use them again. Thanks for all your hard work guys.

Chris · 14 April 2025

Agent replied · 26 August 2024

Thank you for the lovely feedback Chris, we're glad to hear you had such a positive experience with our team in Donaghadee.

5/5

Google

We recently sold our property with John Minnis and we couldn't recommend them enough. From the initial phonecall until completion, Stephen, Jane and Ben supported and guided us through the whole process. Jane's professionalism and bubbly …

Conor · 14 April 2025

Agent replied · 26 August 2024

Thank you for the lovely feedback Conor, we're glad to hear you had such a positive experience selling your house with John Minnis Estate Agents!

5/5

Google

John Minnis was great at communicating throughout the experience.

Cathryn · 12 January 2026

Agent replied · 14 April 2026

Thank you Cathryn for your kind review!

5/5

Google

We sold our property with John Minnis Donaghadee (Steven). He was very helpful and knowledgeably, chasing after our purchasers solicitors in what turned out to be a complicated sale. Thankyou.

James · 5 May 2025

Agent replied · 2 September 2025

Thank you James for your lovely review, we will pass this on to Stephen and his team!

5/5

Google

Made selling our late parents home as painless as possible. Great feed back after every viewing and useful advise along the way.

Tanya · 4 July 2025

Agent replied · 2 September 2025

Thank you Tanya for your kind review!

1/5

Google

I have to agree with the comments regarding whether you are a buyer or a seller. I have a mortgage in place, hefty deposit and nothing to sell however was told just to check the website for properties to come up. The woman I spoke to was so disinterested, not sure how they then can tell buyers they have a data base of buyers. All very strange, been left with a feeling that they don’t know what they are doing and don’t care. I also see they don’t respond to reviews, even worse!

Ali · 29 March 2024

5/5

Google

Fantastic communication. Great customer service. The purchase of our house was smooth from start to finish

Sarah · 5 May 2025

Agent replied · 2 September 2025

Thank you Sarah for your kind review!

5/5

Google

Fantastic Agents - very professional, great staff - highly recommended

Jonny · 4 July 2025

Agent replied · 2 September 2025

Thank you for your positive review!

5/5

Google

Very professional and kept us up to date throughout the process.

Gail · 11 April 2025

Agent replied · 15 January 2026

Thank you Gail for your kind review!

5/5

Google

Our property was put on the market very quickly and easily by John Minnis. They got us a sale agreed for the asking price within a week. Friendly and efficient service throughout.

R.J · 28 April 2024

Agent replied · 26 August 2024

Thanks for the great review R.J - we're glad to hear you had such a positive experience selling your property with John Minnis Estate Agents.

5/5

Google

Great and friendly agents, thank you!

Claire · 5 May 2025

Agent replied · 2 September 2025

Thank you Claire for your kind review!

5/5

Trustpilot

Excellent Professional Service

All the staff were so helpful and friendly, from Yvonne who showed us property, to Ross who dealt with our bid to Jilly who managed our sale, also to Joshua who was so patient at our 2nd viewing. The team made our purchase very straightforward and were professional from beginning to end. Such lovely touches on completion, an excellent estate agent firm, thanks so much.

Laura · 23 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Minnis Estate Agents's Google reviewsLeave John Minnis Estate Agents a review

Questions about John Minnis Estate Agents Donaghadee

How many reviews does John Minnis Estate Agents Donaghadee have?

John Minnis Estate Agents's Donaghadee office has 70 reviews across two platforms: 62 on Google, 8 on Trustpilot (across the whole business).

What is John Minnis Estate Agents Donaghadee's rating?

John Minnis Estate Agents Donaghadee is rated 4.2 out of 5 across all 70 reviews, and 4.1 out of 5 on Google from 62 reviews.

Where is John Minnis Estate Agents's Donaghadee office?

John Minnis Estate Agents Donaghadee, 15 New Street, Donaghadee, BT21 0AG.

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