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Jeffries & Dibbens Estate & Letting Agents in Portsmouth, Havant, Gosport and 2 more

4.5

★★★★★ Excellent

671 reviews across 11 offices and 1 platform

Jeffries & Dibbens Estate & Letting Agents has 11 offices, in Portsmouth (three offices), Havant (three offices), Gosport, Fareham (three offices) and Southsea. Together they have 671 reviews on 1 platform, rated 4.5 out of 5 overall.

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4.5 / 5

671

Reviews on Google

All 11 offices

Our offices

Jeffries & Dibbens Estate & Letting Agents's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 651 reviews on Google only. Show every review

5/5

Google

Excellent agents! 10 out of 10! We did our research and knew before appointing them as our agents that they were the best in town and they did not disappoint. From the initial valuation to exchange/completion, they were professional, friendly and extremely knowledgeable. Jessica Stray handled our sales progression and was supportive, understanding and courteous throughout the sale. Jessica was always available to us and kept us informed with any updates, sometimes even before our solicitor had. I would thoroughly recommend selling your property through Jeffries & Dibbens and had we not moved out the area would certainly use them again if the situation arose.

Jon · 10 October 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (226 London Road)

5/5

Google

Recently used Jeffries in Waterlooville for my house sale. From the initial valuation through to completion Gary and the team were helpful, professional and approachable throughout. The whole sale/chain got a bit complicated at times but Jeffries were always on hand with updates and advice on the best way to proceed. I would 100% recommend using Jeffries & Dibbens in Waterlooville for your house sale. Gary, Rio and the team, thanks for all your assistance.

Lee · 10 October 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (226 London Road)

5/5

Google

Great service provided by Eddie and the team. We had an incredibly long winded and stressful sale, but Eddie was always there to answer questions, keeping us in the loop, and working hard to get things done. An amazing work ethic, calm under pressure, and worth every penny paid. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 27 August 2022 · Jeffries & Dibbens Estate & Letting Agents Southsea

1/5

Google

All they care about is making there commission they even lie about parts of the property and when you have a surveyor in and it highlights the issue they say that the surveyor must be wrong and then keep pushing you to complete a sale I would recommend you avoid this branch

George · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

Jeffries what a team they have ! very professional , friendly and enthusiastic and all they want to do is make sure things run as smoothly as possible from helping you get your foot in the door to purchase a property and taking it off the market once your offer has been accepted to giving you a valuation and getting your house on the market the next day ! A huge thanks to the team in the northend branch for everything so far ! I look forwards to doing more business in the future :)

Tom · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

Jack and all the others at Jeffries, North end were absolutely brilliant. Our move to completion became a very long and drawn out affair but they all kept on working hard for us with an extremely high level of professionalism and consideration. I would recommend them wholeheartedly as a team and as individuals. Don’t doubt it, these guys are excellent.

Barry · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

Had the pleasure of selling and buying with Jeffries in Waterlooville and after a very stressful 2.5 years (nothing to do with them) having a very difficult buyer’s solicitors the guys at the Waterlooville branch literally couldn’t have done enough to help and keep us going. From the moment we put our place on the market to the day we sold they kept us in the loop and did everything they could have possibly done to keep us going, even with one buyer pulling out. They will always be my first choice of agents although I will not be moving again in a hurry!! Thank you!!!

Munza · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

1/5

Google

Truly the worst experience with an estate agent as a purchaser that we have ever had in over 25 years of buying and selling across the UK. After nearly 4 months in a chain with them in a simple purchase it fell through due to their lack of communication, non existent customer service and at times if you challenged their point of view, they became bullying in their approach to drive their point home and simply rude over the phone, almost bored that they are inconvenienced with having to deal with you at all. A struggle to even view a property, always with the feeling that you are not quite on the 'hot list'; especially if you were not using their mortgage products/services on which they clearly get commissions again, so they favour buyers where they have full control of the mortgage product and the sale to maximise their commissions across the board. Whilst this may be common practice whether it is ethical and fair to all is another question. It seems that they were actively encouraging gazumping on our sale and chain and eventually persuaded their vendor to put the house back on the market; whilst we were awaiting our mortgage offer so they could potentially increase their commission in a rising market. If there was a zero stars on this review they would get it. Avoid at all costs unless like us you want to waste time and effort and nearly £1k for the privilege of simply wishing to buy your forever home through an agent like we did. I would like to think that they would have apologized or attempted to help us to secure another property as eventually we had our mortgage offer, but as poor as they are, they didn't even attempt to help us find another property after our first sale fell through; although they knew we were committed to finding something asap. Good luck to any vendor or purchaser. Buyer beware as the saying goes!

Rebecca · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

We rented through Jeffries for 7 years. After initially viewing the property and having issues with unopening windows the Jeffries agent kindly advised the property owner to update all windows in which he did before we moved in and we were very appreciative of this. Throughout our tennancy we didn't have much to do with Jeffries as our landlord preffered us to to phone him directly with issues. The annual renewal was the only real downside of using Jeffries as they were a bit heavy on the regular phonecalls and emails. When it came to ending our tennancy I have to say that Jeffries 100% backed us up and really helped us to get our full deposit back which we didn't expect to get. We actually went on to buy through Jeffries afterwards as a company in my experience the are pretty good.

Mark · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

We have bought and sold with Jeffries and they were incredibly helpful with both processes. It was their hard work that really pushed everything through for us. We were given updates throughout it all which we really appreciated. Myself and my partner have used other estate agents before and can really say Jeffries goes above and beyond the rest and will only be using them in the future!

Chloe · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

My sister and I are very grateful for the service and support we received for the remote sale of our later mother's house, especially with the added complication of damage by Storm Eunice. Your local knowledge helped so much. Thank you for all the team's efforts through the process, with a particular mention for Holly who could not have been more helpful. We certainly made a good choice of estate agent and would not hesitate to recommend Jeffries to anyone in the Portsmouth area.

Barbara · 18 June 2022 · Jeffries & Dibbens Estate & Letting Agents Portsmouth (112-114 London Road)

5/5

Google

Rating only, no written review.

Christopher · 17 June 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (13 North Street)

Agent replied · 16 June 2024

Hi Christopher - thank you very much for your 5 star rating, we really appreciate you taking the time to share your experience of our business. All the very best! Rob & the team at Havant.

4/5

Google

Thank you Jeffries & Dibbens, Havant, with special thanks to Beverly for her persistence, good communication, and getting over the finish line!

Jacqueline · 17 June 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (13 North Street)

Agent replied · 16 June 2024

Hi Jacquline - thank you very much for taking the time to review our service and for your 5 STARS! It was a pleasure to support your move. Thank you for your kind words. All the best! Rob & the team (especially Beverly!)

5/5

Google

Thank you all Rob Beverley and James from the Havant branch, all of you have been fantastic very professional giving us advice when needed ,keeping us up to date with progress especially Beverley who was our first point of contact, again thank you would highly recommend this branch

Donald · 17 June 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (13 North Street)

Agent replied · 16 June 2024

Hi Donald, thank you very much for reviewing our business. We really appreciate your positive words and 5 star rating for our team. Your recommendation means a great deal to us here - we always strive to help our buyers and sellers as much as we can to make the moving process as smooth as possible. Thanks for choosing us for your move! All the best - Rob & the team.

5/5

Google

We are very satisfied with the services of the Jeffries agency, all the staff were very helpful, nice and professional. We always got honest answers to all our questions.

Zbigniew · 17 June 2022 · Jeffries & Dibbens Estate & Letting Agents Havant (13 North Street)

Agent replied · 16 June 2024

Thank you for your 5 star review, Zbigniew, we are delighted with your positive comments. We're glad you appreciated our open and frank approach! All the best to you. Rob & the team.

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Questions about Jeffries & Dibbens Estate & Letting Agents

Which Jeffries & Dibbens Estate & Letting Agents office has the most reviews?

Portsmouth (112-114 London Road) has the most, with 129 reviews rated 3.9 out of 5, followed by Havant (13 North Street) with 123.

Where are the Jeffries & Dibbens Estate & Letting Agents offices?

The 11 Jeffries & Dibbens Estate & Letting Agents offices, by town:

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