Trusted Agent profile · Surrey
Verified
★★★★★
1,163 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,163 reviews on two platforms, rated 4.9 out of 5 overall.
1,158
Reviews on Google
All 2 offices
5
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe sold our old house through Jackson Stops in Reigate and bought our new house through Jackson Stops in Dorking. Both branches were really on the ball, getting people through the door for our sale and working hard to secure the purchase of …
5/5
GoogleMy house was up for sale for longer than I hoped although the eventual buyers had been known about for quite a while. But in what was and I believe remains a tricky market it took a positive and proactive move by Jackson Stops to cause the …
Thanks for taking the time to leave feedback for Jackson-Stops Dorking. Best wishes from the entire team!
5/5
GoogleRight from the start the team at Jackson-Stops were friendly and highly professional. Unlike other estate agents all members of the team visited our house so that each viewing would be as good as it could be. We had lots of viewings and the …
5/5
GoogleThoroughly professional, friendly and pleasant to deal with. No hard sell when we were looking at properties, and when we found 'the one' they were consistently on the case, and full of helpful advice to drive the purchase through. We often …
5/5
GoogleFrom start to finish of our house sale Jackson-Stops have been an absolute pleasure to deal with. Their professionalism and experience shines out in all that they do. Nicki was with us all the way through the sale process and was of …
5/5
GoogleOne word... OUTSTANDING... We cannot praise the Dorking Team highly enough. They know the Surrey Hills market inside out, and more importantly, they know …
What lovely words - thank you so much! Best wishes from the entire team at Jackson-Stops Dorking.
5/5
GoogleWe bought a new property through Jackson Stops in Dec '18 and recently concluded the sale of our old property, also using JS. The service received was excellent throughout, with great responsiveness, sensitivity, patience and …
Hi and thank you for your positive feedback. It means so much to hear from clients about the service they received from us. Best wishes from the entire team here at Jackson-Stops, Dorking.
5/5
GoogleExtending a BIG THANK YOU to the Dorking team esp Chris for all his patience in helping me find my new home. I really appreciated his professionalism, friendly approach & attention to detail. At no point did I ever feel pressured to buy; so …
5/5
GoogleI one hundred percent recommend Nicki Perrin and the tremendous team at Dorking Jackson-Stops. Their enthusiasm and passion is compelling and the process of selling our home was first class from start to finish. We were kept informed …
5/5
GoogleThe great team headed by Darrel Hughes at Jackson Stops couldn’t have been more professional and supportive during the sale of our property. Their pro active approach to marketing our house was impressive and resulted in immediate requests …
5/5
GooglePippas great, really helpful, always on hand to answer questions.
5/5
GooglePippa is personable and really cares about her Landlords and Tenants. This is a Company that remains independent and has really looked after my properties. Would highly recommend.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service by the lettings team, highly recommended!
5/5
GoogleSmall estate and management, letting location but staff that really know what's happening in the market. Good advice and helpful clear talking. MP
5/5
GoogleElliot and has team were brilliant. Extremely helpful and professional. Very grateful to have had there help!
Thank you, Grayson, it was lovely to meet you both and help you with your search. All the best, Elliot and the team at Jackson-Stops Teddington.
4/5
GoogleAs first time movers Tom Ridgeway helped myself and my partner through the process and he was accommodating throughout. Would definitely recommend Jackson-Stops and Tom.
5/5
GoogleWe gave Tom our details and the characteristics we wanted in a flat and he delivered. He was able to answer our detailed questions and did not apply aggressive sales tactics throughout the experience which was refreshing. Thank you very much for a good flat finding experience.
Thank-you Nick for your kind review. We always like to hear that our tenants are happy. We hope you have a wonderful time here in Teddington. Best wishes, Tom and the Jackson-Stops Teddington Team
5/5
GoogleMy wife and I rented a flat in Teddington and we were delighted by the service we received. Tom Ridgeway was fantastic and gave us great advice throughout the process! Highly recommended firm especially in the Tedington area!
Thank you, Jonny, for your review. It was a pleasure meeting you and your wife and we truly hope you have a fantastic time in Teddington! Best wishes, Tom and the Jackson-Stops Teddington team.
5/5
GoogleElliot from Jackson Stops in Teddington is everything a good property expert should be; helpful, knowledgeable, astute and realistic. Elliot continually went the extra mile, and helped me secure the property that was top of my list of particular requirements. Highly rated and professional young man.
Thank you very much for your kind words, it was a great pleasure assisting you with your property search. I hope you have settled in nicely. Kind regards, Elliot and the team at Jackson-Stops Teddington.
5/5
GoogleTom at Jackson Stops in Teddington has done a fantastic job helping myself and my husband find perfect rental properties in the area. When our original landlord wished to return to his property (which Tom had found for us) Tom was straight on the case and knew exactly what we were looking for and the features we required (e.g being pet friendly for our puppy, Barney). Within a week we had a new place sorted which removed a huge amount of stress and frustration usually experienced when renting properties in London. Tom does not employ the usual pressure tactics we have experienced in the past with other agencies which was a welcome relief. Would happily recommend and would look to him in the future if moving in the area without hesitation
Dear Clare, Thank you so much for your wonderful review. We hope you are both loving the new house! Barney the Labrador is welcome to visit our office anytime!! Best wishes, Tom and the Jackson-Stops Teddington Team.
5/5
GoogleI recently rented a home from Jackson-Stops. I was supported throughout the process from the onset, from viewing the property, to picking up my keys and moving into a beautiful home. Tom Ridgeway, the Assistant Lettings Manager, made a stressful situation of an impending move seamless and guided me with all steps throughout the process. I would highly recommend Tom and Jackson-Stops. Thank you
5/5
GoogleMy Partner and I recently rented a property in Twickenham and had the pleasure of dealing with Francesca Bradbury from your Teddington Branch. I must say that she is a real credit to your company. Throughout process she was very professional and always gave us correct information and never failed to come back to us with queries that we had raised. Over the years I have dealt with a number of Estate Agents, and this has been by far our best experience. Please pass on our thanks and gratitude - a job well done!! Kind regards Gary & Susan
5/5
GoogleFantastic service throughout the purchase process, thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 289.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
