Trusted Agent profile · Northamptonshire

Jackson Grundy reviews in Northampton, Duston, Daventry and 4 more

4.8

★★★★★ Excellent

1,047 reviews across 9 offices and 1 platform

www.jackson-grundy.com

Jackson Grundy has nine offices, in Northampton (three offices), Duston, Daventry, Long Buckby, Abington, Kingsthorpe and Moulton (Northamptonshire). Together they have 1,047 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,047

Reviews on Google

All 9 offices

Reviews may appear on more than one platform.

Our offices

Jackson Grundy's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Jackson Grundy, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Jackson Grundy office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I Cannot recommend Jackson Grundy Duston enough! I spoke with Becky first off to arrange viewing on a house we wanted to see, which was easy and saw it the same day!! We met Ricky at the house and he was lovely, told us everything we needed to know which resulted in us putting an offer in and them accepting it same day! We then met Chris who came and viewed our house to put on the market, he was so nice and put me at ease with everything I needed to know etc. Our house was then sold within 24 hours, which was amazingg! I then had frequent contact with Becky along the process and she made me feel at ease, answered any questions and just a genuine lovely lady to speak too! We would definitely use Jackson Grundy again!

Emma · 30 April 2023 · Jackson Grundy Northampton (24 Bridge Street)

Agent replied · 26 August 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

As tenants of a JG rental property, I can definitely say that we've been treated with care, support and kindness over the 4 years we've rented with them. Whenever an issue arose with the property, the team at JG were quick and professional …

Katie · 22 April 2023 · Jackson Grundy Daventry

Agent replied · 30 December 2023

Thank you so much for all your kind words Katie, and many thanks for your positive rating. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy have been an excellent estate agent for us, we rented a property from them, any issues with the property were dealt with efficiently, the service has been great as well. Thank you so much to Tanya, you’ve been so amazing, we …

Kaya · 22 April 2023 · Jackson Grundy Daventry

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Rating only, no written review.

Dan · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you for your kind rating of your experience, it is much appreciated. Best regards, Nick - Jackson Grundy

5/5

Google

Rating only, no written review.

Reeko · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you for your kind rating of your experience, it is much appreciated. Best regards, Nick - Jackson Grundy

5/5

Google

Rating only, no written review.

Callum · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you for your kind rating of your experience, it is much appreciated. Best regards, Nick - Jackson Grundy

5/5

Google

Rating only, no written review.

Thomas · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you for your kind rating of your experience, it is much appreciated. Best regards, Nick - Jackson Grundy

5/5

Google

Very responsive, answered emails in a timely manner

J · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you for providing such positive feedback regarding your experience with Bailey the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy.

5/5

Google

I can only praise Bailey at JG Kingsthorpe branch he has been so helpful and gone above and beyond to help us with our property search, I highly recommend this branch of JG.

Rory · 15 April 2023 · Jackson Grundy Kingsthorpe

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with Bailey and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Really thorough and very professional in my experience, would highly recommend them to look after your property. I’ve been dealing with Marjana from Kingsley Branch and she is so helpful and courteous, all i can advise from people who have left bad reviews is to “Just be straight with the agency” and they’ll treat you the same. Keep up the good work 👍

John · 1 April 2023 · Jackson Grundy Northampton (11 Weston Favell Centre)

Agent replied · 30 July 2023

Thank you very much for taking the time to leave such positive comments regarding your experience with Marianna and the team John. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

I would absolutely recommend Jackson Grundy Estate Agents especially the lovely Becky who has been there for me every step of the way with our challenging house purchase, she has never missed a follow-up call has chased when chasing was needed or just called me even if there wasn't any news just to reassure me, she definitely went well above and beyond what was expected of her, so I would like those in head office to know that she is an absolute credit to your organisation and I couldn't have got through this time without her!

Alison · 1 April 2023 · Jackson Grundy Northampton (44 Kingsley Park Terrace)

Agent replied · 30 July 2023

Thank you so much for taking the time to leave such a lovely and kind review of your experience with Becky and the team Alison. And thank you for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy was easily the best estate agents we have ever used. Their professionalism, knowledge of the area and all round service was exceptional. A special mention to Becky who advanced our sale smoothly ensuring constant communication and resolution of queries between all parties., including both sets of solicitors. Thank you.

Karen · 1 April 2023 · Jackson Grundy Northampton (44 Kingsley Park Terrace)

Agent replied · 30 July 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

I would absolutely recommend Jackson Grundy Estate Agents especially the lovely Becky who has been there for me every step of the way with our challenging house purchase, she has never missed a follow-up call has chased when chasing was needed or just called me even if there wasn't any news just to reassure me, she definitely went well above and beyond what was expected of her, so I would like those in head office to know that she is an absolute credit to your organisation and I couldn't have got through this time without her!

Alison · 31 March 2023 · Jackson Grundy Duston

Agent replied · 29 July 2023

Thank you so much for taking the time to leave such a lovely and kind review of your experience with Becky and the team Alison. And thank you for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy was easily the best estate agents we have ever used. Their professionalism, knowledge of the area and all round service was exceptional. A special mention to Becky who advanced our sale smoothly ensuring constant communication and resolution of queries between all parties., including both sets of solicitors. Thank you.

Karen · 31 March 2023 · Jackson Grundy Duston

Agent replied · 26 August 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.

Kimberley · 25 March 2023 · Jackson Grundy Northampton (44 Kingsley Park Terrace)

Agent replied · 24 March 2024

Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.

Kimberley · 22 March 2023 · Jackson Grundy Northampton (24 Bridge Street)

Agent replied · 21 March 2024

Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

My husband and I rented a property through Jackson Grundy in Daventry for the last 4 years. The service we received from them was brilliant from start to finish, especially Lindsey and Tanya. They were always there whenever we needed anything and dealt with everything as quickly as possible. Would recommended to everyone.

Simone · 20 March 2023 · Jackson Grundy Daventry

Agent replied

Thank you very much for providing a positive review and rating of your experience Simone, and many thanks for your custom. Best regards, Nick - Jackson Grundy

3/5

Google

Had a wonderful experience when viewing the home but have had issues since moving in, such as lack of communication and swiftness for resolving issues/request. This has disappointed us as we have read great reviews about Tanya but I am still yet to receive an appointment for fixing the property, following the instigation in October and waiting on an answer from a request, made a month ago - of which I have had to chase due to no updates from the agency, even after Tanya gave us initial reassurance. If this could be resolved easier on the phone please give me a call as you will have my personal details.

L · 20 March 2023 · Jackson Grundy Daventry

Agent replied · 20 March 2026

We are sorry to hear that you have been disappointed by aspects of our service. I have been in contact with Tanya and she assures me she has been doing all she can to assist you, however often certain decisions in relation to a property are at the landlord's discretion and outside of our influence....but I certainly apologise if you feel that communication has not been up to scratch. I do hope your experience improves and can get back to what was initially a positive impression. Best regards, Nick - Jackson Grundy

1/5

Google

Asked for information, never got it or reply

Julie · 20 March 2023 · Jackson Grundy Daventry

Agent replied

I'm very sorry to hear this Julie, and apologise that this was your experience on this occasion. If you still require any further information then we would very much be grateful for the opportunity to make it up to you and provide you with the assistance you should have been given in the first instance. Again, please accept our apologies that we have not provided you with an acceptable level of service on this occasion. You can contact me on headoffice@jacksongrundy.co.uk or 01604 753044 if you are prepared to give us a second opportunity to help. Best regards, Nick - Jackson Grundy

5/5

Google

Recently rented a property via Jackson Grundy Daventry and the process was friendly, professional and surprisingly stress free. Lindsey did the property viewings, which were brilliant. When we saw the bathroom I thought you know what this room says to me? Aqua. Which is French for water. It’s like being inside an enormous Fox’s Glacier Mint, which again to me is a bonus. The toilet was also very futuristic and flushed on the first yank! The table in the kitchen is an extender which is the icing on the cake! Laura, who dealt with the admin side of things helped us loads and was even sorting out the details of our contracts whilst suffering from minor women's whiplash. Shout out to Tanya who I had a brief phone call with, if you ever see her she's got a fantastic anecdote about ex Blue Peter presenter, Peter Purves. The dedication and professionalism from the Jackson Grundy Daventry staff is second to none and you won't be disappointed!

Jesse · 20 March 2023 · Jackson Grundy Daventry

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with the Daventry team Jesse. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Have always had an exceptional relationship with the Daventry lettings office. An efficient, friendly team, letting properties quickly and going that extra mile to help with any query presented to them.

Judith · 20 March 2023 · Jackson Grundy Daventry

Agent replied

Thank you for providing such positive feedback regarding your experience with the team Judith, and many thanks for your custom. Best regards, Nick - Jackson Grundy.

5/5

Google

I have been renting with Jackson Grundy for 15 months. The team are extremely helpful & friendly , if there have been any problems they’ve been dealt with professionally & quickly. I can highly recommend them, I’ve had no issues all the time I’ve been here …

Donna · 20 March 2023 · Jackson Grundy Daventry

Agent replied

Thank you so much for your kind words and positive rating Donna, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Very happy with the service that Lindsey & Tanya provide

Estera · 20 March 2023 · Jackson Grundy Daventry

Agent replied · 20 March 2026

Thank you so much for your kind words and positive rating Estera, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Rating only, no written review.

Natalia · 20 March 2023 · Jackson Grundy Daventry

Agent replied

Thank you very much for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Jackson Grundy

How many reviews does Jackson Grundy have?

Jackson Grundy has 1,047 reviews across its nine offices, rated 4.8 out of 5 overall: 1,047 on Google.

Which Jackson Grundy office has the most reviews?

Northampton (11 Weston Favell Centre) has the most, with 210 reviews rated 4.7 out of 5, followed by Northampton (44 Kingsley Park Terrace) with 150.

Where are the Jackson Grundy offices?

The nine Jackson Grundy offices, by town:

Has Jackson Grundy won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent; Jackson Grundy, Northampton won Trusted Agent.

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