5/5
GoogleReview based on Sheffield branch - The letting agents were really helpful from the viewing to the move-in day. They made the necessary adjustments where possible to ensure that I could rent my current apartment.
Trusted Agent profile
Intus Lettings in Sheffield and Manchester
★★★★★
188 reviews across 2 offices and 4 platforms
Intus Lettings has two offices, in Sheffield and Manchester. Together they have 188 reviews on four platforms, rated 4.4 out of 5 overall.
138
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
4
Reviews on Yell
All 2 offices
43
Reviews on Trustpilot
Business-wide
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Our offices
Intus Lettings's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 137 reviews on Google only. Show every review
Google5/5
GoogleGreat company to deal with, fantastic staff, great communication an all round pleasure!
5/5
GoogleBig thank you to Rob and Sarah. Two great agents who care about your property and will advocate for you plus have great customer service.
5/5
GoogleI've been with Intus lettings for several years now, they've always been incredibly professional and efficient. With dealing swiftly with an array of issues from replacement sofas to kitchen worktops.
5/5
GoogleI’ve had a great experience with Intus Lettings Sheffield! Their team is super responsive, quick to solve issues, and always professional. Communication has been smooth, and they genuinely care about their tenants. I appreciate their efficiency and friendly service, highly recommend! Thank you for making my renting experience hassle-free!
5/5
GoogleI had a fantastic experience with Intus. Naomi was professional, friendly, and always quick to respond to any queries. The rental process was smooth from start to finish. Highly recommend!
5/5
GoogleGreat experience with Intus lettings from the initial enquiry to view the apartment all the way up to move in. Naomi was great at helping me move in smoothly, responding to any questions super fast. The maintenance team also respond super quick & get any tissues sorted straight away. Would 100% recommend this letting agency!
5/5
GoogleExcellence, dedication, and humanity,these are the hallmarks of Intus. From start to finish, they demonstrated a level of service that far exceeds expectations and sets a gold standard in the industry. Naomi, in particular, exemplifies what true professionalism and care look like. During the festive season, when many others were unavailable, she worked tirelessly to ensure my move was seamless. She tackled complex reference challenges with creativity and determination, ensuring that nothing delayed the process. Her ability to combine efficiency with a genuine human touch made all the difference, and I can’t express how much I appreciated her unwavering support. This ethos of excellence extends to the entire team. Sarah, leading the maintenance team, acted quickly and compassionately, ensuring every issue was resolved with care and precision. Jason’s expertise and attention to detail brought a level of professionalism that gave me total peace of mind. Their teamwork reflects an agency that doesn’t just meet expectations , they redefine them. What sets Intus apart is their ability to blend professionalism with heartfelt compassion. They don’t just provide a service; they become trusted partners, going above and beyond to ensure their clients feel supported every step of the way. Their dedication to solving problems and creating positive experiences is truly inspiring. To Naomi and the entire team, I am deeply grateful. Your exceptional work has not only set a new benchmark but has also shown me what is possible when commitment meets compassion. If you’re looking for an agency that combines expertise, care, and results, Intus is the one to choose.
5/5
GoogleIt's been a truly wonderful experience with you guys during my stay at the property. Regular checks and repairs to make sure occupants remain comfortable. The delectable gentleman Harrison Banks made this easy for me as he was prompt to reply to my messages/repair requests and always had a listening ear at all times. Keep it up Intus!
1/5
GoogleRating only, no written review.
5/5
GoogleHad a really great experience finding my new flat, Myra was really attentive and helped me with anything I needed to know.
4/5
GoogleNaomi was great supporting me move into my apartment, easily approachable and kept me up to date with the process.
5/5
GoogleAll staff at the Sheffield office have been very helpful - from the initial viewing through to the moving in process. All my queries/emails have been answered quickly and all matters have been dealt with promptly and efficiently.
5/5
GoogleI’ve been one of their tenants for almost 18 months now, and I am very convinced that their support is unmatched. Simple, straightforward and effective communication at all stages of my tenancy is what I appreciate the most.
5/5
GoogleNaomi Wright at Intus Lettings was really helpful. I managed to get a viewing appointment in 2 days and moved in the following week. Communication has always been effective. Quick responses to all my questions. 🙂 …
5/5
GoogleReally good experience. Intus Lettings have made the whole renting process really smooth and easy. I’ve been very impressed by them. Naomi has been super helpful and friendly throughout the process. She’s been able to answer all the questions I’ve had.
5/5
GoogleI had an excellent experience with Intus Lettings Sheffield. The staff were incredibly helpful and Naomi, in particular was outstanding. She was understanding and went above and beyond to assist me throughout the process. When the initial move- in date didn't work for me, she was willing to negotiate on my behalf ensuring everything worked out smoothly. I am grateful I have found the perfect space. The maintenance team has been fantastic---quick to respond and always helpful. Sarah went out of her way to make sure I was comfortable, even stopping by my house to personally sort out some issues. The property was clean and well prepared, and the staff's support made the entire process stress- free. I highly recommend them to anyone look for accommodation in Sheffield!
5/5
GoogleMe and my partner had a viewing by the beautiful Myra and she was very informative, professional and made me and my partner feel very comfortable about the choosing of the property, she also gave us a varied option and was so helpful I would definitely recommend Intus Lettings for properties they are very affordable and high standard.
5/5
GoogleReally good experience in renting my first flat. Myra was really lovely and communicated everything very clearly. Thank you!☺️
5/5
Googlesmooth move in service, lovely team helped us aswell, thankyou so much :) Intus team are lovely, particularly Naomi and Jo who we’ve met :)
5/5
GoogleI moved into an apartment let by Intus last month and it's been all good so far. The application process and move-in process went smoothly, and Naomi and the staff at Intus have been very helpful.
5/5
GoogleWas my first experience in moving alone and it wasn't smooth on my part but Intus were very kind, helpful and excellent in communication. Naomi was who I dealt with mainly and she was easy to get on with aswell as easy contacting. A very good worker who should be proud. Very good are Intus lettings, highly recommend.
1/5
GoogleWords goes around you know? Heard people are quite upset with how some of your staffs treats them and brushing off maintenance and overall rude and blunt? Was preeing it on kelham island facebook group. Do better love.
5/5
GoogleGreat service from Naomi, always responsive in phones and emails . She helped me choosing the right flat for me in a great location amongst other options . Also was supportive regarding all the documents and information. Highly recommended.
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Questions about Intus Lettings
Which Intus Lettings office has the most reviews?
Sheffield has the most, with 181 reviews rated 4.5 out of 5, followed by Manchester with 50.
Where are the Intus Lettings offices?
The two Intus Lettings offices, by town:
- Manchester: Quay West at MediaCity, Trafford Wharf Road, Trafford Park, Manchester, M17 1HH
- Sheffield: 314 Shalesmoor, Sheffield, S3 8UL
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