Trusted Agent profile · Oxfordshire
Verified
★★★★★
431 reviews across 2 offices and 3 platforms
In House Sales and Lettings has two offices, in Wallingford and Didcot (Oxfordshire). Together they have 431 reviews on three platforms, rated 4.8 out of 5 overall.
282
Reviews on Google
All 2 offices
111
Reviews on Facebook
Business-wide
38
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Used Inhouse before with the purchasing of my property a while back, but had to relocate for work purposes. I decided to use their service again. Really ...Read all 23 from sellers
We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ...Read all 4 from buyers
We were very impressed with the service we received from Dawn and In House regarding the letting of our rental property. We previously managed it ourselves but ...Read the review from landlords
We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right ...Read all 3 from tenants
In House Sales and Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for In House Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJon at Inhouse has done a great job renting my house in Wallingford and has made the process very easy from the start, going above and beyond to help sort any issues that have arisen - highly recommended, Simon - Wallingford.
Hi Simon. Thank you for taking the time to leave this review. Jon is looking forward to continue working with you. Many thanks, I.H. X
5/5
GoogleMe and my Wife let a property through In house, Jon and the Team wear extremely helpful and the property was only advertised a week before finding a good tenant. Would highly recommend In house. 👍🏻 …
Thank you for the great review! It has been a pleasure working with you both, and long may it continue. Best wishes, IH x
5/5
GoogleAnnie was amazing with helping us buy our first home. She kept us updated every step of the way and chased when needed. Couldn’t recommend enough!
Thank you very much for the kind words. The team are wishing you all the best! IH x
5/5
GoogleRecently moved into a property managed by InHouse and Jon was very helpful responding to our questions and passing them on to the landlord when necessary. When we initially moved in, we found the previous tenant had failed to clean the property thoroughly but Jon ensured we were compensated for that. Great service
Thank you for the fantastic review! Please don't hesitate to get in touch. Best wishes, IH x
5/5
GoogleWe had a great experience with InHouse. Everyone was friendly and courteous. Our house was listed promptly, got the asking price, and Annie was an absolute star, keeping the whole process moving for us and always quick to respond by email or phone. They really took the stress out of the process for us - thank you again!
Hi Victoria. Thanks for this, it all about two way communication, which you were very good with as well. Good luck with the move to Wales, we hope it proves to be a good one. I.H. X
5/5
Facebookwow, I never imagine having such money in my account, and here is my secret. I met Mrs. EVELYN JOSHUA who is an expert in FOREX and BITCOIN TRADING. She explain how it works, so I invested $1000 in my account, she helped me handle my account and to my greatest surprise I made $6,300 in just a week, I was so dumbfounded I am here to recommend her to you so you can invest your money safely and make a good profit you can contact on her WhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
5/5
GoogleIn House Estate Agents were warm and friendly from the very beginning. For the vast majority of our house purchase they were the first contacts with any issues or concerns. Our purchase has not been smooth sailing but Annie has been fantastic throughout, I would 100% recommend!!
Hi Lisa. Thanks for taking the time to leave us such kind words. We are sure you will be happy in your new home. I.H. X
1/5
GoogleI rented a property managed by in-house and they tried to hold back part of my deposit claiming it is for freshening up of the property as well as mould damage. These claims were untrue and it’s amazing that I kept a detailed record or the property through photos and emails. We went through the dispute resolution and clearly I was in the right. Dishonesty is disgusting. Jon, honesty is the best policy.
Thank you for your review. Our relationship with you was always positive and so we are disappointed by your comments now you have vacated. This case has now been closed and we wish you well in your new home. Many thanks IH
5/5
GoogleThe InHouse were absolutely amazing. From start to finish the experience was smooth, organised and extremely well communicated! A special thanks to Jon Pepper for being so great! I would not hesitate to recommend them to anyone who would listen!! Thank you very much guys.
Thanks for this Joss. We are pleased to be able to help. Good luck. IH. X
5/5
GoogleInhouse helped me get my first flat and on the housing ladder. Almost a month in and I'm already very settled in my new home. Diane was very helpful on my viewing and offered me sound advice as I've never done this before. When the offer was accepted I was put in the very helpful hands of Annie, who helped push along the solicitors/ conveyancing process. The only thing that let it down was that The sale took longer than perhaps should have been, but no fault in InHouse and I am very grateful to have managed to get a place. Annie was amazing in being able to keep the ball rolling between my solicitor and the sellers and driving forward progress. Big thanks to her!
Hi Lu, thanks for this, Di & Annie both said you were a pleasure to work with, and wish you good luck in your new home. Thanks again. I.H. X
3/5
GoogleFollowing our sale we received outstanding support from Annie, however overall I wasn't completely satisfied with the service I received from In House and probably wouldn't have used them in hindsight. From the get go I had to chase to get the valuation sorted. Steve was apologetic about this though, and ended up doing both the valuation and photos. Following our sale I sent an email asking for some advice on onward purchases as it was our first time selling and still to this day haven't received a response, despite being assured the team would be on hand to answer any queries we may have about the process. The team were incredibly pushy about us using the recommended solicitors, which were unfortunately a lot more expensive than other solicitors. Even after we exchanged I was still met with criticism about not using the recommended solicitors. I would say if perhaps you are a more experienced or confident seller than myself In House would be a good agent to use.
5/5
GooglePhilip and Diane helped sell our house and buy a new one in a neighbouring village. Despite their workload, they were always helpful, professional and good at managing expectations. Philip was out single point of contact and when obstacles …
Hi Steve. Thanks so much for your appreciation. We hope you have settled into that lovely house nicely. Please pop in when you pass by. IH. X
5/5
FacebookI would highly recommend In House to anyone. I had months of delays and had to deal with a few complications due to people's mistakes (not In House) and they were extremely helpful and made what is already a stressful process easier for me. Shout out to Annie who is one of the most helpful people i've ever dealt with and kept me up to date with the whole process. A massive THANK YOU to them.
Thanks Alice. Very kind of you to recognise how we get over those inevitable "bumps in the road" I will make sure to extend this to all staff. Thanks again. I.H. X
1/5
GoogleI rented a property managed by in-house and they tried to hold back part of my deposit claiming it is for freshening up of the property as well as mould damage. These claims were untrue and it’s amazing that I kept a detailed record or the property through photos and emails. We went through the dispute resolution and clearly I was in the right. Dishonesty is disgusting. Jon, honesty is the best policy.
Thank you for your review. Our relationship with you was always positive and so we are disappointed by your comments now you have vacated. This case has now been closed and we wish you well in your new home. Many thanks IH
1/5
GoogleThe one star is for bothering to answer the phone. Maybe we just called at the wrong time but they need to learn that good first impressions when you’re providing an important service is pretty important. To come across as grumpy/rude and slightly snobby is not what I look for when wanting to deal with a company/person. Maybe it’s because we’re looking to rent and not buy/sell/become a landlord.
5/5
GoogleProfessional, enthusiastic and committed customer service from start to finish. Sold our property within a week and we felt very informed and looked after throughout the process by Annie, the amazing sales progressor!
Thank you for the kind words! Wishing you all the best, IH x
5/5
GoogleLuke and the team are brilliant and I haven't a bad word to say. Luke especially has always been super helpful, knowledgeable and supportive. I'd recommend In House to any one looking to sell their house! 👍🏻 …
Hi Kate. Thanks for this, Luke is delighted. The job isn't quite completed but we are sure its all good. Best of luck for the future. IH. X
5/5
GoogleRating only, no written review.
Hi John. Thanks for this. We hope you are enjoying your new home. IH. X
5/5
GoogleGreat communication. Experienced staff, they always answer the phone and keep the seller updated.
Thanks DJ. Nice of you to recognise and feedback. IH. X
5/5
GoogleWe recently sold our house through In House and would strongly recommend them. Philip, Jack and the team were brilliant throughout the process. Ensuring we were always up to date and reassuring us through what could have been a very stressful time. We can't thank them all enough.
Thanks Kayleigh. Philip and Jack say that you were a pleasure to work with. We all wish you well for the future. Thanks again. IH. X
1/5
GoogleThis is the worse estate agents I have ever come across. Only 1 person seemed to know what was going on and that was Guy. Steer clear from this lot Sorry
5/5
GoogleI wish we had had Philip and his team selling our house - unfortunately we were too far away. He was thoroughly professional and dedicated to making the sale happen chasing up solicitors and sellers down the chain. I highly recommend them to anyone.
Hi Stuart. If we could clone him we would have a Philip in every town! Thanks for the great review. IH. X
5/5
GoogleRating only, no written review.
Thanks Paul. All the best for the future. IH. X
5/5
GoogleVery helpful and responsive estate agents.
Hi Nilesh. Welcome to Wallingford, thanks for the review, you were a pleasure to work with. Good luck. IH. X
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wallingford has the most, with 310 reviews rated 4.8 out of 5, followed by Didcot with 210.
The two In House Sales and Lettings offices, by town:
23 reviews from sellers, rated 4.8 out of 5 on average. For example, Ed wrote: "Used Inhouse before with the purchasing of my property a while back, but had to relocate for work purposes. I decided to use their service again. Really ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Samantha wrote: "We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right ..."
Yes. In The Trusted Agent 2026 awards: In House Sales and Lettings, Wallingford won Trusted Agent.
