Trusted Agent profile Β· Oxfordshire

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In House Sales and Lettings in Wallingford and Didcot

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

431 reviews across 2 offices and 3 platforms

www.inhouseestateagents.co.uk

In House Sales and Lettings has two offices, in Wallingford and Didcot (Oxfordshire). Together they have 431 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.7 / 5

282

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

111

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

38

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

In House Sales and Lettings's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for In House Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every In House Sales and Lettings office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Appalling service, more interested in lining their own pockets than providing a customer facing service. Two letters of complaint, neither of which answered my concerns, since taken legal advice and Inhouse are potentially facing a conflict of interests. Have taken my business elsewhere and receiving a much better service, I would advise others to do the same. I find that amusing how you deny knowledge of providing a service for me but were quick enough to take my money. I also note that you have a used that same tactic on every negative review, don’t you think this is wearing a little thin now? With regards to discussing the issues surrounding the services you provide, you had ample opportunity to respond to my previous letters of complaint but failed. I suggest you check your records a little more thoroughly, or have they mysteriously disappeared after your staff have left? You consistently failed to provide a service for which you were paid for and put others at risk by your failings. I would advice prospective customers to be very wary of using Inhouse Estate agents.

John Β· 10 November 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi xy. We would be very interested in knowing who you actually are as your comments don't match with anything we have on file. Quite the contrary, we are always pleased to provide "customer facing service" and invite you to a meeting at a time to suit you, where we could learn how we have upset you and indeed who you actually are? IH.

5/5

Facebook

We just bought our first home with the help of In House Agency and we couldn't be happier. Abbie was very professional through out and really really helpful. Recommend to anyone interested buying in the area!

Anita Β· 5 November 2019 Β· In House Sales and Lettings Didcot

5/5

Facebook

We just bought our first home with the help of In House Agency and we couldn't be happier. Abbie was very professional through out and really really helpful. Recommend to anyone interested buying in the area!

Anita Β· 3 November 2019 Β· In House Sales and Lettings Wallingford

5/5

Facebook

Who said Customer Service doesn’t exist anymore? Well done In-house, all of you have been extremely helpful from day one. Thank you for finding the right people for my house sale.

Susie Β· 28 October 2019 Β· In House Sales and Lettings Wallingford

Agent replied

Hi Susie, thank you for the feedback. We're glad we have been able to help you. IH

5/5

Facebook

fantastic service from the team, Jamie and Luke were amazing every silly little worry i had was listened to and they made the house move so relaxed. 10/10 from start to finish . Thank You boys πŸ™‚

Samantha Β· 25 October 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi Samantha, we're glad we were able to make the move as relaxing as possible. IH

5/5

Google

The staff have been absolutely amazing, Abbie was the one that I had the most contact with and I have to say she could not do enough for me, very efficient, nothing was too much trouble, she always kept me posted on how things were going and dealt with any concerns I had very quickly. Thank you Abbie and the Team you made the sale and the completion run smoothly.....would highly recommend this company

Marcy Β· 25 October 2019 Β· In House Sales and Lettings Wallingford

Agent replied

Hi Marcy. Thanks for this. We all really hope you enjoy your new home, you were a pleasure to deal with. IH. X

5/5

Google

We just bought our first home via In House Estate Agents and we couldn't be happier about it! Abbie was very professional and super helpful throughout the whole process, highly recommend to anyone buying in the area!

Annabella Β· 25 October 2019 Β· In House Sales and Lettings Wallingford

Agent replied

Thanks for this Annabella. Abbie is really pleased for you and we all wish you the best of luck in your new home. IH. X

5/5

Facebook

We'd just like to say a huge 'Thank You' to Phil at In House's Wallingford branch. We got the keys to our new house last week and thanks to Phil, the journey felt genuinely stress-free. Throughout, he showed professionalism, kindness, patience and understanding - things that you often don't always get in the real-estate world. Plus we had plenty of laughs along the way. Thank you Phil, from Patina, Ben, Evie and Poppy

Patina Β· 22 October 2019 Β· In House Sales and Lettings Wallingford

5/5

Facebook

We just bought our first home with the help of In House Agency and we couldn't be happier. Abbie was very professional through out and really really helpful. Recommend to anyone interested buying in the area!

Anita Β· 21 October 2019 Β· In House Sales and Lettings Wallingford

5/5

The Trusted Agent

Letting from a distance

We lived in Cornwall and needed to rent a property in Oxford. Jon Pepper was excellent, very honest and quick to act. Would recommend using this company, particularly John without hesitation. He is based in the Didcot office but it covers all lettings.

Judith Β· 15 October 2019 Β· In House Sales and Lettings Wallingford

5/5

The Trusted Agent

Top class

Would recommend In house did a great job very quick to respond to any question i needed to know, quick sale Jamie and Luke very professional.

Mark Β· 11 October 2019 Β· In House Sales and Lettings Didcot

Agent replied Β· 29 October 2019

Hi Mark, Thank you very much for the review, we're glad Luke and Jamie were able to help you. IH

5/5

Google

Thank you so much In House Didcot. Jamie and Luke did there upmost to get us sold and today we exchanged on our forever home. Definitely recommend. Thanks again .

Gemma Β· 1 October 2019 Β· In House Sales and Lettings Didcot

Agent replied

Congratulations on exchange Gemma. J&L are so pleased that you found your "forever home" Thanks for the review. IH. X

5/5

Google

It has been a absolute pleasure dealing with Jamie and Luke at In-house. They have from start to finish been professional, honest and their proactive approach to their work has helped enormously in the process of selling our house. It has been refreshing to deal with a team of people who clearly feel passionate about what they do and where they work. The support and contact they provide from the point of an offer being accepted to the point of exchange has been second to none and in my experience separates them from other estate agents that I have used in the past. Thank you for all of your hard work Jamie and Luke.

Mike Β· 1 October 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi Mike. Thanks so much for your appreciation. Jamie and Luke will be pleased that their hard work has paid off. Good luck. IH. X

5/5

Google

Inhouse in Didcot recently sold my mother's flat for us. They were very professional from start to finish, keeping us informed all the way. The flat was under offer after only a couple of viewings, all within a couple of weeks of putting it on with Inhouse. Special mention to Jamie who was very on the ball keeping on top of the sale throughout, very proactive and helpful. Best estate agent I have dealt with and would thoroughly recommend.

Linda Β· 28 September 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi Linda, thanks for that, we were all pleased that it went so smoothly.

5/5

Facebook

Professional,efficient and keep you up to date through the whole process Really friendly and would highly recommend them Great service

Miffy Β· 16 September 2019 Β· In House Sales and Lettings Wallingford

5/5

Google

Thank you so much for all your help over the past year. You guys have been amazing! …

Charlotte Β· 16 September 2019 Β· In House Sales and Lettings Wallingford

Agent replied Β· 22 May 2026

Thanks so much Charlotte. you were both understanding and patient throughout the process. Best of luck for your future. IH. X

1/5

Google

In house sales & lettings are an absolute disgrace, we booked a viewing with them for a house to rent, we really liked the house so decided to fill in an β€œapplication form” when I took it in to the estate agents no one knew anything about …

George Β· 16 September 2019 Β· In House Sales and Lettings Wallingford

Agent replied

Hi George, we are sorry that you still feel this way, but as you know there are two sides to every story (some say three) Although we won't be airing our side in public, you are welcome to call me again any time for more clarity. We wish you luck in your future. IH.

5/5

Google

Rating only, no written review.

Jayne Β· 1 September 2019 Β· In House Sales and Lettings Didcot

Agent replied

Thanks Jayne, we appreciate the stars. IH. X

1/5

Google

Rating only, no written review.

Sophie Β· 1 September 2019 Β· In House Sales and Lettings Didcot

Agent replied

For the record we would like to point out that as a policy In House record the names of all potential buyers and sellers, on checking our records we have never had a client or any dealings with a "Sophie botta". Therefore this is more likely to be a jealous competitor lowering our ratings rather than working harder to raise their own! IH.

5/5

Google

Rating only, no written review.

Andy Β· 1 September 2019 Β· In House Sales and Lettings Didcot

Agent replied

Thanks Andy, thanks for the stars. IH. X

5/5

Google

Excellent service from start to finish when buying our new home through In House. Big thanks in particular to Jamie for continually keeping track of everything in the chain and constantly chasing relevant parties when the required information was not forthcoming. Highly recommended, and thanks to all once again.

Adam Β· 1 September 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi Adam. Thanks for that, Jamie says you were a pleasure to deal with. Good luck for the future. IH. X

1/5

Google

Poor service, my solicitor had to do most of the work to get the house sold, as they didn’t do it. I was also buying through them and they tried to increase my offer after it was accepted! Would not recommend them to anyone if this is how they want to deal with selling your home and cause un due stress

Tom Β· 2 August 2019 Β· In House Sales and Lettings Didcot

Agent replied

For the record we would like to point out that as a policy In House record the names of all potential buyers and sellers, on checking our records we have never had a client or any dealings with a "Tom Allen". Therefore this is more likely to be a jealous competitor lowering our ratings rather than working harder to raise their own! IH.

1/5

Google

Would give a 0 star if I could, the worst estate agents I have ever had the displeasure of using, worse than student lettings. We rented from them for 2 years & the way we were treated was awful. In House are disorganised, dishonest and disgraceful. They lost our personal data, which has been reported to GDPR, didn't treat us fairly and tried to rip us off of Β£500 at checkout without any proof or quotes given to us, thank god for the DPS scheme (that's without them trying to steal my friends agency fees when they were at fault). I have no idea how they have so many 5* reviews. Bandits and cowboys!

Louis Β· 31 July 2019 Β· In House Sales and Lettings Didcot

Agent replied

Hi Louis. Whilst we refuse to publish our side of this, If you need any more clarification on your case, or reactions to your claims above, we are happy to help explain again, so feel free to get in touch. IH.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about In House Sales and Lettings

Which In House Sales and Lettings office has the most reviews?

Wallingford has the most, with 310 reviews rated 4.8 out of 5, followed by Didcot with 210.

Where are the In House Sales and Lettings offices?

The two In House Sales and Lettings offices, by town:

  • Didcot: Orchard Centre, Didcot, Oxfordshire, OX11 7LG
  • Wallingford: 28 St Martin's St, Wallingford, Oxfordshire, OX10 0AL
What do sellers say about In House Sales and Lettings?

23 reviews from sellers, rated 4.8 out of 5 on average. For example, Ed wrote: "Used Inhouse before with the purchasing of my property a while back, but had to relocate for work purposes. I decided to use their service again. Really ..."

What do buyers say about In House Sales and Lettings?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "We were very fortunate to purchase a property that was being marketed through InHouse. It's thanks to the team in Wallingford, especially Mike, that everything ..."

What do tenants say about In House Sales and Lettings?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Samantha wrote: "We as tenants were very pleased with how Dawn helped us find a property. After looking at a property we had found through Inhouse but it not being quite right ..."

Has In House Sales and Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: In House Sales and Lettings, Wallingford won Trusted Agent.

Want In House Sales and Lettings to help?

Send In House Sales and Lettings a message.

What do you need help with?

In House Sales and Lettings will use your details to contact you about this. See our privacy notice.

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