Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would like to give a massive thanks to Karen from Howkins and Harrison. They worked effortlessly to make sure we were in before Xmas. If Karen was unavailable Julian and Holly were exceptional too!.
We cant thank you guys enough for all your efforts and will 100% recommend and use you again (if needed ;) )
keep up the good work!
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Hollie · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you Hollie. We hope Christmas in your new home was magical.
★★★★★ 5/5
GoogleAbsolutely fantastic customer service from Howkins & Harrison, Martin and his team are second to none. I have been dealing with the branch manager Karen (Bishop) who is always friendly, professional and very knowledgable. Karen, without a doubt gives a 5 star service - great asset to the business.
Karen · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you Karen, for your kind review.
★★★★★ 5/5
GoogleHolly was a joy to communicate with. She was professional, personable, polite, helpful, enthusiastic, efficient and lovely. She is certainly an asset to Howkins and Harrison. Julian was great too; extremely tenacious and resourceful in his approach to getting people through our front door to view. We have just secured a sale on our property, so fingers crossed for a successful exchange and completion.PositiveResponsiveness, Quality, Professionalism, Value
Heather · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you, Heather. We'll crack on with the work to get your sale progressing well.
★★★★★ 5/5
GoogleWe went through the purchasing process with Howkins and Harrison.
From the initial contact for booking an appointment right through to exchange and completion, Karen and the team at Towcester branch have been extremely helpful, professional, and very responsive.
Buying a house, especially when it's being done from a distance, is a difficult and stressful thing but was made so much easier and it felt like they were my local agents.
I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
Pete · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you for your kind review. I'm glad we were able to support you through the purchase.
★★★★★ 5/5
GoogleThank you all so much at Howkins and Harrison. You have made a very stressful time much easier to deal with by your gentle guidance through a maze of questions and uncertainties. Everyone in the office is so helpful and courteous. The whole team excels in giving the personal touch. I always felt that you had time for me even if I was asking the daftest questions.
Thank you in particular to Julian and Helen. But it would be wrong for me not to mention Holly, Karen and Martin who have all played an active role in my house sale.
I wish you all well in the future and I would have absolutely no hesitation in recommending Howkins and Harrison to anyone looking to buy or sell their property.
Huge thanks
Vicki RowlandPositiveResponsiveness, Quality, Professionalism, Value
Beautiful · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you for your kind review
★★★★★ 5/5
GooglePurchasing a property is stressful 99% of the time, but Karen, Martin and Julian made things that bit easier. They always dealt with any questions/queries throughout the process and it was that bit easier being that we purchased a property through them as well as selling our own both at the same time, so it was all under one umbrella. We would definitely recommend Howkins & Harrison when buying or selling a property.PositiveResponsiveness, Professionalism
Julie · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you Julie. Glad we could help with the stresses!
★★★★★ 5/5
GoogleFrom the first meeting with Julian we were really impressed with the quality and professionalism of service that H&H provided. Their photography and brochures were excellent and we were able to get lots of viewings from day 1 with lots of interest. Our house went on the market right as covid 19 lock down kicked in and during that time they kept us up to date and even checked in on our property as we were locked down in Scotland. We really couldnt have asked for more. We really liked the text and emails confirming appointments and viewer feedback as well. Well worth every penny. Thank you Julian and all of the team in Towcester.PositiveQuality, Professionalism
Rachel · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you, Rachel, for taking the time to write this review. All the very best for the future.
★★★★★ 5/5
GoogleWe have been most impressed by the impeccable professional service provided by Howkins and Harrison Estate Agents in Towcester. They have been extremely helpful at every stage in our purchase of our new home. We were particularly impressed by Julian Buckenham, Senior Sales Negotiator, who was always reassuring, calm, knowledgeable and friendly. He has worked tirelessly in our interests and we have been very fortunate to have had such a good relationship with the Howkins and Harrison team.PositiveResponsiveness, Quality, Professionalism, Value
Bryan · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you, Bryan.
★★★★★ 5/5
GoogleWe have just used Howkins & Harrison in Towcester to sell the house we bought through them a few years ago. We dealt directly with Karen who was great. She came to look at the house to value it before it was ready. We talked through the improvements we planned to do and she advised on what would be a priority. Karen came back to value after the work had been done and quickly got a photographer to visit. The photos were brilliant and showed the property at it's best. We have two weeks of viewings conducted by Julian, Holly, Julie and Karen (who all visited to familiarise themselves with the property in advance) and we got a good offer from a proceedable buyer. We have gone from the offer to completion in 8 weeks. I recommend these agents as they are great at selling but more importantly, they are all genuinely nice and friendly people.
We bought our new home through Howkins & Harrison in Towcester. Kelly arranged a viewing for us at very short notice and we were first to view this great property. We were very stressed with the moving process having lost a previous property and several buyers in the last 2 years. Kelly gave us the confidence to pursue this move to our dream house. It was a very fast move which proved stressful and challenging but both Kelly and Karen were amazing and we completed the process in 4 weeks and 1 day. Kelly was always available on the phone and email to answer any queries and chase up on outstanding issues in the chain. We can't fault the customer service and the personal approach we received throughout and would definitely use them if we ever move again.
Zoe · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Fabulous - thanks so much Zoe
★★★★★ 4/5
GoogleWe bought through Howkins and Harrison and from the outset Julian understood our requirements and was very quick to recommend any new properties coming onto the market. We felt he was very helpful and offered excellent local knowledge on each property to help us with our decision making. We are delighted to be in our new home and thank Julian for his help in making this happen!PositiveResponsiveness, Professionalism
Dave · 21 June 2021 · Howkins and Harrison Towcester
Agent replied · 20 June 2024
Thank you Dave
★★★★★ 5/5
GoogleWe recently purchased a property through Howkins and Harrison, Towcester Branch. All of the staff were well informed, kept us up to date with where we were at with our purchase and went the extra mile to keep things moving when they seemed to be slowing down. It felt as if everyone really cared and the team were supportive throughout. A special mention for both Karen and Martin who we dealt with most of the time - for one of them always being available to us and for being positive, responsive, helpful and taking the time to explain things we did not understand.PositiveResponsiveness, Quality, Professionalism
Adrian_Vanessa · 21 June 2021 · Howkins and Harrison Towcester
★★★★★ 1/5
GoogleRating only, no written review.
Senis · 21 June 2021 · Howkins and Harrison Rugby
★★★★★ 5/5
GoogleRating only, no written review.
Emmanuel · 21 June 2021 · Howkins and Harrison Rugby
★★★★★ 5/5
GoogleThanks to Julian and Chris for all your help and professional service, would highly recommend.
Orla · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Orla
★★★★★ 5/5
GoogleFantastic personal service, highly recommended. Julie sorted everything out smoothly.PositiveResponsiveness, Quality, Professionalism, Value
James · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you, James. Much appreciated.
★★★★★ 5/5
GoogleWe had a really good experience by using Howkins and Harrisons to sell our property
Ray · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Ray
★★★★★ 1/5
GoogleHad a verbal first refusal on a commercial property, but did not live up to t and wasted 3 months and found out the property had been leased to someone else.NegativeResponsiveness, Professionalism
N · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Sir - I have investigated your review and have received written reports of the interactions you had with two members of our team yesterday and although there is no need to go into a full explanation on a public forum, we take the welfare of our team extremely seriously and will not accept abuse of any type. A1* review of our business undoes months if not years of really hard work by our teams and it is a shame that following your calls to the team yesterday that you feel this was an appropriate action to take. You had viewed the property initially on the 24th Nov and discussed lease terms, but no agreement had been made. We then had no further communication from you until yesterday, almost 5 months later. The property continued to be marketed and was subsequently let. We work hard for our clients to find suitable tenants and to wait that length of time would not be good service to them.
★★★★★ 5/5
GoogleHowkins & Harrison have been fabulous throughout the process of our sale & purchase. A really personal, friendly service from Julie, Jenny, Chris & Laura. Thank you all.
Allison · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you for your kind review, Allison. We wish you joy in your new home.
★★★★★ 5/5
GoogleHi I would like to thank Julie for all her efforts in trying to keep my house sale afloat throughout the lockdown, she went above and beyond her job for us. Thankyou Julie, xx it got quite emotional at points too. If your thinking of selling have Julie handle it, she’s one amazing lady xx
Amanda · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Amanda, thank you for your kind review. Julie was delighted to be able to support you.
★★★★★ 5/5
GoogleJulian and Jenny from the Rugby branch did a great job of selling my Mum's house. They kept us fully informed, secured a fair price and kept things moving.PositiveResponsiveness, Quality, Professionalism, Value
Glyn · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Glyn.
★★★★★ 5/5
GoogleDuring such a challenging and busy time in the housing market, we were truly impressed with the service Julie had given us. Julie was courteous, very helpful and made us feel nothing was ever too much trouble.PositiveResponsiveness, Professionalism
Anuj · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleGreat service from start to finish! Julien was super responsive and helped push our purchase through where hold ups occurred. He was very proactive with regular status updates/follow ups which resulted in a speedy and stress free transaction. Thank you!PositiveResponsiveness, Professionalism
Christianne · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Christianne
★★★★★ 5/5
GoogleThe service we received from Howkins and Harrison in particular Chris Jenny and Julie has been amazing. They have been brilliant, friendly and efficient at all times. All ways available to answer my queries and to chase solicitors and very understanding. Would highly recommend them.PositiveProfessionalism
Susan · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Susan!
★★★★★ 5/5
GoogleBought and sold via H&H Rugby, after having tried another estate agents in the town. The sale process was very professional, they spent money on producing a very high quality brochure, marketing the property very professionally, which sold in 10 days from launch.
The purchase process was equally straightforward, they were available for additional viewings as and when we requested
Rob · 21 June 2021 · Howkins and Harrison Rugby
Agent replied · 20 June 2024
Thank you Rob.
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