Trusted Agent profile · Northamptonshire
★★★★★
2,114 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotPleasant experience
Nikki came to do an inspection of rented property from the Atherstone branch. He arrived on time was very polite and respectful. Asked if anything needed doing and to get in touch if there was.It was a pleasure dealing with Nikki.
Thank you for your kind review.
5/5
TrustpilotGreat service from the very friendly…
Great service from the very friendly team at the Lutterworth office. Carle, Ali and Beth were super helpful throughout and helped the purchase go through smoothly. Enjoy the champagne, ladies!
Thank you for your review, Pete.
5/5
TrustpilotNikki Atherstone
I have found Nikki from the Atherstone branch to be be extremely helpful, very professional and efficient.
Thank you for your review.
5/5
TrustpilotGreat service
Great service. Nikki was so helpful letting my property. I would definitely use again
Thank you for your review.
5/5
TrustpilotExcellent service from Ashby de la Zouch
I can only comment about the Ashby de la Zouch branch as they're the ones that we've had dealings with.I know people will say "well it's their job" but they really do go above and beyond.Nothing is too much trouble.Whilst in the process of buying a property they have helped us no end. Numerous and I mean numerous times we have asked to revisit the property to measure up, check on things we missed, take family members round and each time they were so helpful and accommodating.From the people at the office to those who showed us around the property.On our first visit (Andrew) pointed out things he thought we might want to address, such as polystyrene tiles on the ceiling and other bits but instead of ushering us around the house in a rush he allowed us to take in the property in our own time. The others are just the same.The other young guy who has shown us around a few times too as I can't remember his name (Matt I think it is), sorry.I have no doubt missed lots of other points in which they have helped us to buy this home so from a sellers point of view it must be really satisfying knowing how professional they are in everything they do.Thank you again for everything
Thank you so much for your kind review, Jim. We really appreciate it.
5/5
TrustpilotGreat service
Nikki at the Atherstone branch has been fantastic ever since we moved in. Great service all round. Very professional and attentive to issues. Cant say theres anything wrong. Top estate agents!
Thank you for your review, Rob.
5/5
TrustpilotVery Professional Company.
I have dealt with Lisa Swinnerton at the Atherstone office many times. Always a pleasure, great service, very efficient and friendly. Any query is answered immediately. She sets a high bench mark for other companies to aspire to! Well done Lisa and Howkins & Harrison.
Thank you for your kind review, we really appreciate it.
5/5
TrustpilotVery understanding and helpful staff…
Very understanding and helpful staff especially Linda from a Atherstone branch
Thank you for your kind review.
5/5
Trustpilot5 Stars from me
Good communication from Lisa Swinnerton and her colleagues. Would definitely recommend Howkins & Harrison!
Thank you for your lovely review, Kirsty.
5/5
TrustpilotPossible Relocation
We recently spoke to several letting agents as we are thinking of relocating in the near future and hoping to be able to let out our house. Out of all the people we spoke to we found Lisa Swinnerton the most helpful and knowledgeable and she seemed genuinely passionate about her job and Howkins. If our plans do come to fruition Lisa will definitely be the one we go with.
Thank you for your review, Christian.
5/5
TrustpilotHowkins and Harrison Lutterworth branch…
Howkins and Harrison Lutterworth branch have been a pleasure to work with! We had a difficult chain towards the end and the team (Ali especially) were always at the end of the phone! We managed to sort everything out between us and I hope we cross paths again! From one grateful Estate Agent to another… Thanks Ali :)
Thank you for your kind review.
5/5
GoogleI would like to say a huge thank you to Lisa! She helped me and my partner so much trying to get a place of our own and 🙂 …
Thank you for leaving us a review, Courtney.
5/5
GoogleI have been dealing with Lisa Swinnerton in the lettings department. She is extremely helpful and provides a prompt service which has made the application process seamless.
Thank you for leaving us a kind review, Dom.
5/5
GoogleLinda Redmond accompanied us on both our viewings of the same property. She's very efficient, helpful, knowledgeable and, most importantly, friendly. Thankyou for a very pleasant experience. Highly recommend.
Thank you for leaving us a lovely review, Delia. I am glad we could help.
5/5
GoogleLisa Swinnerton (Atherstone Lettings Manager) genuinely deserves my 5 * review for her committment to excellent customer service. She provided a friendly and efficient service, keeping me up to date on developments, and handling my (many) queries timely and effectively. Good communication is essesntial when dealing with customers, and Lisa has effective communication down to a fine art! I would recommend this company to friends and work colleagues because they have such amazing staff.. Lisa's aftercare has remained consistent with the excellent service i have come to appreciate. Id like to personally thank her for making my move stress free!
Thank you so much for your kind review, Liz. We really appreciate it.
5/5
TrustpilotI’ve rented through Howkins and…
I’ve rented through Howkins and Harrison for 12 years and can honestly say that I have always been happy as a tenant under their management. Currently our property is under the care of Nikki and Lisa at the Atherstone branch. Appointments are made at a time suitable to Nikki and me, visits are friendly and helpful. Nikki is always cheerful and most importantly respectful that he is visiting your home. A complete contrast to the experience I have had with 2 other letting agents!!Great service as always from Howkins and Harrison. I genuinely would not go through any another letting agent!
Thank you for your kind review, we really appreciate it.
5/5
TrustpilotGood communication
We had a very good communication with Lisa and the agency in Atherstone. Everything went well.
Thank you for your review, Gabriel.
5/5
TrustpilotI have recently dealt with Howkins and…
I have recently dealt with Howkins and Harrison Atherstone branch, Nikki Douglas has been amazing from the first viewing of the property throughout to signing and getting they keys. Excellent back office support also, they have been a pleasure to deal with.
Thank you for your review, Dom.
5/5
TrustpilotThe recent site visit from Nikki…
The recent site visit from Nikki Douglas to our home rented through Howkins and Harrison was as always a pleasure. We have experienced the care, efficient and excellent service now for 4 years, it doesn't get better than this! Well done the whole team.
Thank you for your kind review, Janice.
5/5
TrustpilotBrilliant branch at Atherstone
Brilliant branch at Atherstone. Would highly recommend. Very helpful especially Nikki Douglas.
Thank you for your kind review, Claire.
5/5
TrustpilotFriendly, efficient, and professional
Have been dealing with Nikki Douglas and the Howkins & Harrison Atherstone team for just over a year now. friendly, efficient, and professional. Highly recommended.
Thank you, Simon.
5/5
TrustpilotNikki was absolutely fantastic and made…
Nikki was absolutely fantastic and made the process really simple. Very friendly and helpful. A credit to the team at the Atherstone Branch.
Thank you for your kind review, Matt.
5/5
TrustpilotI was very happy with the quick and…
I was very happy with the quick and friendly service off nikki, thank you for your fast response and support!
Thank you for your review, William.
5/5
TrustpilotI was very happy with the service that…
I was very happy with the service that they gave me, especially James. I would highly recommend
Thank you for your review, Betsy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.
