5/5
Excellent Service
I have been a very satisfied landlord for many years, prompt, polite service. Resolved any issues that may arise very effectively. Shoot out to Mark Glenn and Drew Stewart.
Agent replied · 23 October 2024
Thank you!
Trusted Agent profile · Northamptonshire
★★★★★
2,115 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,115 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
811
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent Service
I have been a very satisfied landlord for many years, prompt, polite service. Resolved any issues that may arise very effectively. Shoot out to Mark Glenn and Drew Stewart.
Thank you!
5/5
Brilliant service
Nadine and the team could not have been more helpful, would highly recommend to anyone!
Thank you!
5/5
We met Lisa Swinnerton, from the Atherstone branch , after seeking a new letting agent following a bad experience with another company. She has been amazing since the start. Lisa is efficient and just a few days after the property was advertised she had viewings and she put forward several prospective tenants. Once we had made our decision she has ensured all checks complete, tenancy agreement signed, inventory complete and a move in date sorted. Lisa has kept us up to date the entire process and I feel so happy that she and the team at Howkins and Harrison are managing the letting of my property.
Thank you!
5/5
Proactive estate agents
Howkins and Harrison were the estate agents selling the house we've just purchased.Nadine from the Ashby branch was an absolute pleasure to deal with when showing us around the house, and was incredibly proactive throughout the sale. I could tell she was super on the ball for her clients and I wouldn't hesitate to recommend Howkins and Harrison to others.
Thank you!
5/5
I had an overpaid bill to Howkins & Harrison as I forgot to cancel my standing order after I moved. After I contacted their Northampton office reporting my overpayment I got a phone call from Drew Stewart confirming my bank details that he can return my overpayment to. Shortly he sent me an email confirming he's just arranged for the amount to be returned as requested. A few days later, my money is back.... Thank You Drew Stewart!
Thank you!
5/5
Great experience viewing properties with Denise from Towcester branch. Friendly and professional, always on the end of the phone and happy to talk things through. Very good post viewing to answer questions and queries.
Thank you!
5/5
Great service
We met Lisa Swinnerton from the Atherstone branch after seeking a new letting agent following a bad experience with another company. She has been amazing since the start. Lisa is efficient and just a few days after the property was advertised she had viewings and she put forward several prospective tenants. Once we had made our decision she has ensured all checks complete, tenancy agreement signed, inventory complete and a move in date sorted.Lisa has kept us up to date the entire process and I feel so happy that she and the team at Howkins and Harrison are managing the letting of my property.
Thank you!
5/5
Excellent Service
Lisa Swinnerton from the Atherstone branch has supported us with a very swift move into our rented home. She is friendly and approachable and her communication has been excellent. I also like the key fobs.
Thank you!
5/5
Great Experience
Through the moving process and ongoing support in the first couple of months, Drew has been excellent in delivering first class customer service, both with helping me get settled and for help with all maintenance concerns.The communication is swift and friendly and would therefore recommend this company to anyone wanting to rent or buy a house/flat.
Thank you!
5/5
I have had a very difficult time with my property in Northampton after a neighbouring flat cause significant water damage, Drew has been amazing in helping me to navigate contractors, insurance and genrrally supporting the process. Thank you Drew and the rest of the team Howkins and Harrison ,Northampton.
Thank you!
5/5
What truly amazing letting agent! Evie went above and beyond her job description and nothing was ever too much trouble and whenever a hurdle was met Evie pushed it out the way and just made the whole process easy. I have been in my new property 3 weeks and it’s just the most wonderful place to live. Thank you again Evie and Team you truly are worth you weight in gold.
Thank you Miranda :)
5/5
Linda is a lovely, intelligent and proactive agent.
Thank you!
5/5
Thank you for the attention you and the…
Thank you for the attention you and the team have shown. We had two other local agents give us evaluations, both had higher commission levels and both under played the unique setting of our home and its positive points. You gave an honest view which whilst recognising some of the downs played upon the upsides.As a result of your care and attention we are financially much better off. Great service and care throughout.
This is great to hear, thank you!
5/5
Alex Eldred /Howkins and Harrison
Alex Eldred has helped us a lot to deal with issues regarding fallen branches in our garden. Within a few days he had arranged for a contractor to come at the property and give the owner a quite. Quick to reply and always keeping us informed.
Thank you!
5/5
A Great Team
The Northampton Howkins & Harrison team have looked after me for a couple of years already and I couldn’t be happier with the service so far. Everyone is very professional and friendly, and Alex Eldred has been great at fixing any issues that come up.I’d thoroughly recommend the whole team.
Thank you :)
5/5
Alex
Alex, dealt very promptly and efficiently with my query regarding plumbing repairs at my property
Thank you!
1/5
I’m sad to leave this review but it’s reached a point where I’m disappointed in the level of service we’ve received. We rented a property through H&H and left the property this past Monday. It was our dream bungalow in every way and we were told on the viewings that the LL would definitely be open to selling and, once we were settled, we should meet him. We were also advised that a long-term tenancy would be no problem. Imagine our surprise when we met the LL and were told he would “never sell as he didn’t need the money” but a long-term tenancy would be fine. We advised him we’d like 5 years minimum which he seemed happy with. We advised that we’d love to do improvements but wanted the security before we added value to a property that didn’t belong to us. Within a couple of months we approached H&H to organise a renewal, as we had a 6 month tenancy paid up front which would end in September. We were surprised again to find out our LL would only do 18 months and there was no movement on this, especially when not long before this we were texting a member of staff from H&H who said that long-term should be fine. We moved from another property in Daventry specifically for this bungalow, so we feel deflated and lied to. When I’ve brought this up with H&H they’ve completely denied saying this and made out that we must have heard it wrong, despite us having proof over texts. Nobody has actually pursued our complaint or tried to make it right. We left the property and a week later I still haven’t had my overpaid rent back from the LL and no guidance on when I should expect to receive this, despite chasing. This is nearly £2k. With regards to my deposit, I’ve been given an obscene gardening cost to be deducted with no proof of what it is actually paying for, despite asking to see the quote several times. I admit that the garden is overgrown and DOES need work but not £500+ worth. We explained to our LL why we were letting the flower beds grow out when he last visited, so it wasn’t that we were just being lazy. Yes, the grass needs mowing and the hedges cutting but, again, not £500 worth of work. The property was handed to us without being professionally cleaned, when we first got the keys we were there until gone midnight cleaning so we could move furniture in. I’m not sure why this went so badly wrong as H&H clearly have a good reputation but I’d never use them again.
Thank you for taking the time to share your experience with us Abbie. We are truly sorry to hear about your disappointment and the issues you encountered during your tenancy. It’s clear that the situation has caused significant frustration, and we sincerely apologise for any miscommunication or unmet expectations. If you would like to discuss this further, please email marketing@howkinsandharrison.co.uk.
4/5
Very helpful and cooperative agent
Very helpful and cooperative agent. I've spoken with someone called Alex he was very impressive
Thank you!
5/5
Fantastic Service
I'd been looking for a house for a few weeks and found the ideal property being let by Howkins & Harrison. Luckily I managed to get the first viewing with Lisa and immediately knew that it was the one for me. Lisa was brilliant and she pushed through the application in what must have been a record time! By far the most professional and enjoyable experience I've had with an estate agent. Thank you, B.
Thank you!
5/5
Exceptional service Lisa Redmond
Myself and my wife found a beautiful property with Howkins & Harrison, after months of searching for our dream home. Lisa Redmond went out of her way to meet us at short notice on a Saturday, she was very friendly, knowledgable and informative and the out of hours aftercare was inspiring.
Thank you!
5/5
Drew Stewart, head property manager is always quick to reply to my e mails or queries very helpful😊 …
Thank you!
5/5
I have been renting a flat via Howkins…
I have been renting a flat via Howkins and Harrisons for more than a year now. Alex Eldred has been exceptional with his customer service. He responds very quickly, and with the right answers.
Thank you!
5/5
We recently let our bungalow with Lisa.
We recently let our bungalow with Lisa Swinnerton at Howkins & Harrison’s.Not only was she very professional but given we were first time renters she advised and guided us through the process superbly.
Thank you!
5/5
An amazing estate agents, who go above and beyond! When first viewing houses with Howkins & Harrison, Amy was amazing - very knowledgeable about the properties we were viewing, was super accommodating and seemed to really care about us finding the right home for our needs (unlike other estate agents we experienced). We then had a great experience with Karen who managed to hold a second viewing for us, in-day, for the property we then went on to buy. Since having our offer accepted, Martin has been such a great support. Without him, we really don't think this purchase could have happened and are so excited we now get to move into our forever home!
This is brilliant to hear, thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.