Trusted Agent profile · Northamptonshire
★★★★★
2,102 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,102 reviews on five platforms, rated 4.8 out of 5 overall.
1,288
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2020, 2019.
2025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe can't thank Billy enough for his help in buying our first home! From start to finish, he was incredibly professional, knowledgeable, and always happy to answer our (many) questions! He made what could have been a stressful process feel smooth and straightforward, keeping us updated every step of the way. Highly recommend!
Thank you!
5/5
GoogleAlthough Howkins and Harrison were not our appointed estate agents their employee Billy Arklass was just brilliant. He worked so hard ensuring I was kept up to date with proceedings in our chain. Billy is a rarity in this day and age, someone who actually cares.
Thank you!
5/5
GoogleWe used H&H to sell our bungalow - we actually had two agents appointed but it soon became apparent that H&H were going to sell it - I think we had one viewing with the second agent but H&H had a steady stream of viewings coming through the door. It wasn’t long before we had multiple offers to consider and we got the deal done. Great customer service throughout - we primarily dealt with Matt and Jackie - who were brilliant- the regular check-ins/ updates from Jackie were really reassuring especially when your either expecting news or things have gone quiet. Whether your buying or selling definitely give these guys ago.
Thank you!
5/5
GoogleWould 100% recommend H&H to anyone looking to buy a home fantastic staff and always very approachable could not praise them enough. Thankyou.
Thank you!
5/5
GoogleWorked with Jackie Hazell and Matthew Holden of the Ashby sales team, both were extremely professional with the sales process and while this did not go as smoothly as we would have liked due to issues within the sales chain they worked hard to try and over come these issues, kept pushing and kept us fully informed of the process. Excellent service.
Thank you!
5/5
GoogleI recently had the pleasure of working with the team from Howkins & Harrison, and I can’t recommend them highly enough. From the very beginning, Jackie Hazell was professional, approachable, and incredibly knowledgeable. Jackie guided me through every step of the process with patience and clarity making the experience feel smooth and well managed
5/5
GoogleI have recently sold a property through Howkins and Harrison. The staff at the Ashby office were particularly helpful. Billy arranged the portfolio and sale efficiently. He ensured that a photographer visited at the earliest opportunity. Billy gave great advice regarding the property with regard to do's and don'ts. He was very knowledgeable in his field and a consummate professional. Billy was always friendly and kind. He made the process as stress free as possible. Thank you.
Thank you!
5/5
GoogleVery happy with the customer service experience received from this agency. My letting agent was Nadine Knight. I couldn't thank her enough for arranging the viewing, all the follow-up calls, her honesty and transparency throughout the process. It was genuinely a much better experience than I've had with most other agencies. I’ll definitely recommend her to anyone looking for a property in the Ashby area.
Thank you!
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleWe have just sold our property with Howkins and Harrison and they have been so professional and helpful from getting us a good offer on our property right through to the end of the process. They were excellent at finding genuine prospective buyers and showing the property and once we had an offer, they have worked so hard with making sure the conveyancing process proceeded smoothly. We were always kept fully updated at every stage, which was very much appreciated. Julie, Helen and Clair are brilliant at what they do and I highly recommend Howkins & Harrison as estate agents if you are looking to sell your property. Thanks to everyone on the team.
1/5
GoogleWe had viewed a property with this agancy, we were happy to proceed to the application form. Yet they told us the landlady is away and they are waiting for her confirmation and will let us know what is the next step. I have had follow ups no answer coming from them, and after 2 weeks of waiting I have called them again to hear the property is gone long ago and they have not bothered themselves to at least let us know and so impolite just hanged up the phone on me instead of apologizing for their unprofessional behavior.
Thank you for your feedback, and we're very sorry to hear about your experience. We completely understand how frustrating it must have been to be left waiting for an update, only to later find out the property was no longer available. This is not the level of communication or service we aim to provide, and we sincerely apologise for any confusion or lack of clarity during the process.
5/5
TrustpilotGreat Experience!!
Nadine and Kate made the process very personable and nothing was ever too much trouble. Thank you for all your help with our move.
5/5
TrustpilotDealt with Andy @ the Atherstone branch…
Dealt with Andy @ the Atherstone branch throughout our house purchase. Excellent service, would recommend.
5/5
TrustpilotGreat experience with Jessica
I have dealt with Jessica Hunt over the last week on the purchase of a property. Communication has been prompt and clear making the process significantly smoother than past experiences.
5/5
TrustpilotLauren is great
Lauren is great, really helpful, responds to my messages and gets things moving. She’s approachable, knowledgeable and has made my move so easy. I cannot recommend her and the team highly enough.
5/5
TrustpilotHowkins & Harrison have been Awesome
Howkins & Harrison have been nothing but amazing whilst my wife and I have been looking for our next home and have provided us with a lot of options in our price range.
5/5
GoogleHad a viewing with Jessica today Can't speak highly enough of her .polite.knowledgeable and friendly a real credit to the company
1/5
Google5 Years of Hell threw Howkins & Harrison not checking a tenant out Properly i can't see an End to the problem this is going to go on many years Police involved
5/5
GoogleWas thrilled to get some advice from Matthew, a massive thank you for all of your help! ☺️
5/5
GoogleWe are first-time buyers and only recently started our viewing process. Sally was absolutely amazing during the viewings. She is friendly, professional, and really easy to talk to. She made us feel completely at ease and took the time to explain things clearly, which we really appreciated. She was well-informed about the properties and answered all our questions with patience and honesty. Her relaxed, genuine approach made the whole experience very enjoyable.
5/5
GoogleI’m currently buying a property through Howkins and Harrison and I would like to thank Linda for making such wonderful efforts in accommodating my schedule when it comes to getting into the property for viewings, measurements etc. and keeping me reassured throughout the process.
1/5
GoogleAbsolutely appalling service from start to finish with H&H, particularly from Sales/Branch Manager Andy Moss. Right from the start he came across as arrogant and only spoke with my ex partner, not me. When I called for updates on viewings …
Thank you for your feedback, and I’m very sorry to hear about your experience. The level of service and communication you’ve described is not what we expect, and I apologise for the frustration this has caused. … More
5/5
GoogleFabulous, friendly team, especially Linda. Thank you for your excellent property services!
5/5
TrustpilotDrew sorted the problem quickly and…
Drew sorted the problem quickly and effectively
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,015.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.
