Horton and Garton estate agents in London

★★★★★ 5/5

Google

Having used Horton and Garton for a number of years, for both letting and selling, I could not recommend them more. They are thoroughly honest, professional, and really know their local market - an old fashioned 'local' service but at modern pace and diligence. John Horton has also managed to keep and nurture a stable team over a number of years, which says a great deal.

A · 25 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

H&G has always provided a valuable, professional and friendly service. I have worked with them for many years in renting out my property and I would have no hesitation in recommending them.

David · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 1/5

Google

I had dealings with the lettings department. We were looking for a house to rent in the W6 area. From beginning to end I found them totally unprofessional. The woman who showed us around a house had very little knowledge of the house, couldn’t communicate and it felt like we were taking up her time. We wanted to make an offer and talk about it, but she had to rush off to another viewing. We put a offer in on the property after the weekend and had to contact them constantly to find out what was going on - and then we found out we had lost out to a mystery offer we weren’t told about. I can’t comment on the sales dept, but if you deal with the female “lettings agent“ we did, I wish you much luck. Do yourself a favour and save yourself unnecessary hassle, stay away.

Carl · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

John Horton As an Executor I would like to thank you and your team for the excellent job you have done in marketing this property on behalf of a number of concerned beneficiaries. Martin deserves particular praise and I know Michael and others are praiseworthy as well. I appreciated the professional, business like and proactive approach you and Martin presented from the start. You generated an incredible amount of interest and I think the sensitive manner in which you handled an unprecedented number of viewings and indeed an unbelievable number of offers was commendable. Well done and thanks.

Michael · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

Horton and Garton were agents for the property I bought in King Street, Hammersmith. The agent that I worked with (Michael) was straightforward and courteous with no "hard sell". This made working with him much more easy than it had been with some other agents. He was always on hand to explain where we were, generally with pro-active phone calls - and if I had my own question to ask, I found him to either answer straight away, or if he was on a viewing etc, get back to me within a couple of hours. Excellent service and made what very easily could have been a hugely stressful process, as calm as it could be. One time, when Michael was on leave, the boss of the firm, John, stepped in to deal with my issue and had a comprehensive reply back to me in incredibly short time. I can thoroughly recommend Horton and Garton.

David · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

Since we hired Horton and Garton to let our first flat in Hammersmith, we have continued using them for the sale and letting of two flats. John, Martin, Ara and the rest of the H&G team have been a refreshing experience in dealing with estate agents. From the time we met John the first time he came about as a nice, straightforward and friendly chap and neighbour of Hammersmith. We could later rly the same sentiments to the rest of team at H&G. H&G strong local knowledge of the market, their professional approach - far from the pushy attitude of other estate agents - and the trust that they transmit will make them very successful. Many thanks to the whole H&G team for helping us, especially with the sale of our London flat soon after we moved to Spain in a very painless and stress-free way. David and Virginia

David · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

I have rarely encountered the level of service provided by Horton & Garton while I was selling my property in Hammersmith. There was always a responsive, pleasant voice at the end of the phone, unfailing punctuality for viewings and scrupulous feedback. Every effort was made to present the house as attractively and professionally as possible but without the unwelcome "oversell" which potential buyers instinctively mistrust. As a locally based agent, keen to preserve its local identity and reputation, it cannot afford to allow its standards to drop or be tainted by the practices associated with some of the larger chains of estate agents. Horton & Garton has certainly transformed my perception of estate agents and I would not hesitate to recommend them to anyone considering putting a property on the market.

Lynda · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

Having used Horton and Garton for a number of years, for both letting and selling, I could not recommend them more. They are thoroughly honest, professional, and really know their local market - an old fashioned 'local' service but at modern pace and diligence. John Horton has also managed to keep and nurture a stable team over a number of years, which says a great deal.

H · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

H & G recently took on my first buy-to let. As a first time landlord I felt in good hands every step of the way. Each of John's staff that handled my property, Honor, Ashley and Natalia were impeccably professional and efficient and I could not be happier with the service. They were very fast in organising viewings for me from the get-go, wasted no time, and my property was let in record time. Many thanks John and well done the A Team.

Jenny · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

Luckily I have not had to use any Estate agents in the past, therefore I was a bit new to this. When I came across Horton and Garton, they were very professional and extremely helpful. They understood my requirements and always went their way to provide me with my requirements. The agent that was dealing with my search, Honor Ara, was very helpful and always available for me and my queries. Honor was really nice and it was very easy to deal with her.

Pedro · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

We have just successfully exchanged contracts on a house in W12 and have been very impressed by the service and help we've received from Horton & Garton. The house was rented out for 12 months before the sale with H&G as the managing agents. Despite very demanding tenants, everyone in the H&G office was always courteous, friendly and efficient and made the rental of the property much easier for me. Germain Gulevic, in particular, should be singled out for his prompt responses and kind manner. Ashley Clements was also unfailingly polite and eager to facilitate the situation. The sale was also not altogether straightforward but John Horton and Martin Clements did all that they could to straighten out the problems, often emailing me late in the day and ringing to make sure things were clear. Despite some scepticism about estate agents in general, I can honestly say that I would recommend H&G because dealing with them has been a straightforward and even enjoyable experience. Finally, I have to say that I realized H&G were prepared to go beyond the call of duty when John Horton met me at the house 5 minutes after I'd called to say I was having problems with the lock. He not only unlocked the door, he also helped me move 60 boxes that were stored in the attic and then gave me a free H&G umbrella. That's service!

Giles · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

I thought once you had signed up with an estate agent they just sat back and waited for an offer to come in. Not these guys! From the very first meeting and until after completion, I received sound guidance and advice encompassing asking price, showing the property to its best advantage and what to accept. And not only that, once an offer had been accepted, they kept the buyer informed and patient and keen to complete whilst I went through a protracted 5 month conveyancing process with my purchase! I really don't think the big chain estate agents would have given this level of service. Well done Horton & Garton : you are the B E S T !!!

G · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 5/5

Google

For us Horton and Garton were an oasis in a shark infested sea of estate agents. We were searching for 1 bed flat in W6 and we had become despondent with all other local companies who had little time for us and our limited budget and told us we couldn’t afford to stay in this area. Michael from Horton and Garton was so pleasant, attentive and accommodating that we are thoroughly grateful to him for all his help in finding us our lovely new flat. He was also above the call of duty before and after we completed as he recommended excellent local tradesman to help in our new home. We feel incredibly lucky that we got to meet the Horton and Garton team and we would totally recommend them as the first choice on the “Purple Patch”

Julia · 2 October 2014 · Horton and Garton London (176 King Street)

★★★★★ 4/5

Google

We wanted to say thank you for being such a professional in this whole process, right from showing us the property, with little notice, to gently pushing solicitors along over the past couple of weeks. We really appreciated your fresh and honest style.

Raymond · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 1/5

Google

I had dealings with the lettings department. We were looking for a house to rent in the W6 area. From beginning to end I found them totally unprofessional. The woman who showed us around a house had very little knowledge of the house, couldn’t communicate and it felt like we were taking up her time. We wanted to make an offer and talk about it, but she had to rush off to another viewing. We put a offer in on the property after the weekend and had to contact them constantly to find out what was going on - and then we found out we had lost out to a mystery offer we weren’t told about. I can’t comment on the sales dept, but if you deal with the female “lettings agent“ we did, I wish you much luck. Do yourself a favour and save yourself unnecessary hassle, stay away.

Carl · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

Having had a number of agents round with regard to selling my late Aunt's property, chose to use Horton & Garton, and was very impressed with the service they provided. John & Martin were a pleasure to deal with and i can highly recommend them.

Richard · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

I was impressed with John Horton, and his team lived up to my high expectations! There was lots of great communication on sales activity and they got me an excellent result selling my flat. Meet them and they might be able to do the same for you!

James · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

John Horton As an Executor I would like to thank you and your team for the excellent job you have done in marketing this property on behalf of a number of concerned beneficiaries. Martin deserves particular praise and I know Michael and others are praiseworthy as well. I appreciated the professional, business like and proactive approach you and Martin presented from the start. You generated an incredible amount of interest and I think the sensitive manner in which you handled an unprecedented number of viewings and indeed an unbelievable number of offers was commendable. Well done and thanks.

Michael · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

We had spoken to a few agents in the area about selling our property. After our initial meeting with John, I knew straight away who I wanted on my side. John and his team acted with complete professionalism and kept us up to date with all viewings and feedback. We achieved our desired figure for the sale and that was amazing! Their knowledge of the area also helped us purchase exactly what we wanted. They are a complete professional bunch and great team member to have in your corner.

Ewan · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

From the very start Horton and Garton have been professional, helpful, always available, friendly, patient, understanding and efficient. We really could not recommend them highly enough. They know area inside out, they have an excellent client list and executed brilliantly. Thank you so much to Martin, John and all of the team for making the process as smooth and painless as it could be.

Nicholas · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

I have rarely encountered the level of service provided by Horton & Garton while I was selling my property in Hammersmith. There was always a responsive, pleasant voice at the end of the phone, unfailing punctuality for viewings and scrupulous feedback. Every effort was made to present the house as attractively and professionally as possible but without the unwelcome "oversell" which potential buyers instinctively mistrust. As a locally based agent, keen to preserve its local identity and reputation, it cannot afford to allow its standards to drop or be tainted by the practices associated with some of the larger chains of estate agents. Horton & Garton has certainly transformed my perception of estate agents and I would not hesitate to recommend them to anyone considering putting a property on the market.

Lynda · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

Having used Horton and Garton for a number of years, for both letting and selling, I could not recommend them more. They are thoroughly honest, professional, and really know their local market - an old fashioned 'local' service but at modern pace and diligence. John Horton has also managed to keep and nurture a stable team over a number of years, which says a great deal.

H · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

The team at Horton and Garton are unfailingly genial and helpful. They are very good communicators and keep their clients updated regularly. They found tenants for me very quickly and are looking after my property very professionally. I recommend them very highly.

Simon · 19 June 2014 · Horton and Garton London (172 King Street)

★★★★★ 5/5

Google

Martin Clements and John Horton were very helpful and awesome throughout our house purchase in W6. At a certain stage when our sale of house in Barnes was getting delayed, we were close to giving up hope on on our purchase. As first time in a chain, in a rising market and many buyers chasing few properties, we were worried that the seller and// or agent could gazump us. However both Martin and John were very understanding and patient and coached us to constructively work on a close plan. They were always available to answer queries and help us out. Compared to larger estate agency chains in the past, we found them friendly and better equipped with local knowledge. We are delighted to become a part of their purple patch and would always work with them on our future property transactions. Gaurav

GM · 19 June 2014 · Horton and Garton London (172 King Street)