★★★★★ 5/5
GoogleBrackenbury Village is a fantastic area and we knew we wanted to stay here but needed more space. We have trusted the team at Horton and Garton since we rented our first flat through them, and they have provided great advice and guidance through our entire buying process. The whole team (Martin, Phil, Charlie, Louise and Tadas) have been a fantastic resource and nothing is too much trouble - they helped us sell our house and found us the perfect new one!
Meghan · 15 March 2021 · Horton and Garton London (176 King Street)
Agent replied
Hi Meghan, thank you for sharing your super review which is our landmark 250th review... Your history working with HG over the last decade as landlord, seller, and buyer - is what I would almost call an estate agents "double brace". You remain very much a Brackenbury Village local and on behalf of all of the team we wish you all the very best with the move and settling into your wonderful family home. Kind regards, John Horton
★★★★★ 5/5
GoogleOn my recent purchase in W6 Horton and Garton were top notch! The staff are knowledgeable and courteous. I highly recommend them in this lovely area of West London!
Paul · 11 March 2021 · Horton and Garton London (176 King Street)
Agent replied
Hi Paul,
A BIG thank you for sharing your review. This transaction was most definitely a worldly and international transcation. Welcoming you back to Our Patch of Hammerminith, W6 with Ravenscourt Park and Stamford Brook on your doorstep I am sure we will be seeing you sooner than later... On behalf of all of the team best wishes settling in to your new home. Kind regards, John Horton
★★★★★ 5/5
Googlefrom the outset, this was a spectacular team effort. From the considered valuation, advice on timing and strategy, to the images and the professional and responsive shepherding of the process through to exchange, we have nothing but good things to say about Horton and Garton. Martin, Phil, Louise, and especially Charlie, all deserve mention. Thank you all!
Fiona · 11 March 2021 · Horton and Garton London (176 King Street)
Agent replied
Hi Fiona, Thank you for your wonderful review. Saying it will happen and making it happen are two separate statements. The sale of your Wendell Park family home was, what I would call, "a text book sale". For this to happen we have to work with the very best properties, clients and buyers along with solicitors and not forgetting the sales team tenacious efforts here at Horton and Garton who made it happen. All the very best with your next John Horton MNAEA MARLA
★★★★★ 5/5
GoogleExcellent customer service by Dominika. Responds to email quickly and very knowledgeable and enthusiastic about her job.
Iona · 16 February 2021 · Horton and Garton London (176 King Street)
Agent replied
Hello Ionas, thank you for sharing your experience with your 5 Star review. Dominika's energy, professionalism and textbook estate agency work ethic coupled with customer service skills are highly respected by our landlords, tenants and colleagues. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleAbove and beyond! Phil Coombes worked tirelessly to sell my property in a difficult market. From arranging viewings, to keeping me updated , to advising on market conditions Phil was professional throughout! Highly recommend Horton and Garton Hammersmith.
Andrea · 10 February 2021 · Horton and Garton London (176 King Street)
Agent replied
Dear Andrea, thank you for sharing your 5 Star review on the recent selling experience of your Hammersmith riverside home with Horton and Garton. We achieved a superb result for you! Phil really had to demonstrate all his estate agency textbook skills in closing the deal through to completion. On behalf of Phil, Martin, Charlie, Louise, and all of the sales team we wish you all the very best. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleRating only, no written review.
Theo · 8 January 2021 · Horton and Garton London (176 King Street)
Agent replied
Dear Theo, Thank you for sharing your 5 Star review. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleProfessional, knowledgeable about property and the market, proactive, motivated and switched on. Wouldn’t think twice about using them as and when we next come to sell.
Naomi · 9 December 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Naomi, Thank you for sharing your 5 Star review. We would be delighted to assist when the time comes around again. As the local experts and market leaders both Brackenbury Village and Ravenscourt Park we are ideally positioned here at 172 King Street, W6 0QU. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI was met at the first property by Dominika she was very professional and manged to provide a balance of professionalism and warmth she was able to show me a few properties and was able to find me exactly the place I wanted I would certainly use this company again.
Marcus · 9 December 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Marcus, Thank you for sharing your 5 star review with your recent experience working with Dominika and the rental of your Wendell Park, Shepherd's Bush, W12 home. On behalf of Dominika and all of the lettings team we wish you all the very best settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleVery professional, eficient and reliable.
François · 29 November 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Francois, Thank you for sharing your 5 Star review on your experience working with Horton and Garton. Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI have had the most amazing experience with Horton and Garton, especially Dominika. She took me around all available properties within my budget in a day and made me feel so at ease when giving my opinions. She managed to show me round my dream flat in the perfect location for work and managed to sign the contract and move in within 2 weeks of viewing thanks to her hard work!
Couldn't recommend enough and if you get the chance to go out with Dominika don't hesitate, she is amazing!!!
Erika · 29 November 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Erika, thank you for sharing your 5 Star review on your experience working with Dominika and the rentals team letting your wonderful Ravenscourt Park, Hammersmith, W6 apartment with us. Dominika is part of the market leading and number 1 lettings agency in hammersmith and when we are working with the very best properties and landlords we work with the very best of tenants. On behalf of all the team we wish you all the very best settling into your new Hammersmith home and give us a wave when you are walking past the office! Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe bought our flat through Phil at Horton and Garton a few years ago and he was so good that we had no hesitation in selling it through him this year. I'm so glad we did so as he was exceptional again. This was a tricky sale with some complications along the way and I honestly believe it could have all fallen through were it not for him. He was cordial, organised and sensible and was always easy to contact. He kept a cool head and really made the right calls to make sure everything went through, which meant the best possible outcome for everyone. It's not easy to find a good estate agent and we're so grateful to have found a superlative one. We had nothing but positive interactions with the whole team. Thanks guys!
Claudia · 29 November 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Claudia, On behalf of Phil and the whole sales sales team we would all like to say a huge thank you for sharing your 5 Star review working with Phil and Horton and Garton, again, this time with your sale of your Brackenbury Village, Hammersmith home. Phil is a seasoned and very experienced estate agent and with his honed knowledge and problem-solving skills he is skilfully navigates the conveyance issues in every sale and close the deal on best terms for both vendor and buyer. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleAfter having our flat sat on the market for a few weeks with another local agent, Martin, Phil and Charlie had it under offer at asking price within 24 hours of us appointing them. Nice guys too.
Nick · 22 November 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Nick, thank you for sharing your 5 star review with your selling experience working with Horton and Garton and your Wendell Park, Shepherd's Bush, W12 home. On behalf of all the team we wish you the very best settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe bought our flat through Horton and Garton ten years ago and were happy for them to complete the circle and sell it for us, which they did very quickly. Martin, Phil and Charlie were always friendly and professional, and provided very good, and we felt honest, advice.
Tina · 22 November 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Tina, thank you for sharing your 5 star review with your selling experience this time around and completing the circle with the HG sale of your wonderful Brackenbury Village, Hammersmith, W6 home. 10 years really does flies by quickly! On behalf of all the team best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe have been both a buyer and seller with Horton and Garton. We were impressed by their professional attitude when we bought our house in 2015. In particular, Martin Clements intervened at the right times to keep our purchase moving without being pushy. We have just sold through Horton and Garton because we felt their understanding of the subtleties of the local market would be invaluable and they would help us achieve a fair result. Charlie and Phil were brilliant and it was a pleasure to work with Martin again. We would not hesitate to work with Horton and Garton in the future.
Siobhan · 26 October 2020 · Horton and Garton London (176 King Street)
Agent replied
Hello Siobhan and Andrew, Congratulations all around and I here you have already made the move overseas! Thank you for working with us (again...) you transformed and styled your "fashionably unmodernised project" in to one of the very best houses in Brackenbury Village, Hammersmith, W6. Keep in touch and on behalf of all of the sales team, Martin, Phil, Charlie, Jane and myself we wish you both all the very best. Kind regards, Joh Horton MNAEA MARLA
★★★★★ 5/5
GoogleHi Phil,
James and I just wanted to drop you a note to thank you for, what can only be described, as your ‘monumental commitment’ to getting our house sale over the line.
Nothing about this sale has been easy for you and the team. Your dedication, sound advice and consistent professionalism is a credit to you and H&G.
Wishing you, and the team, good fortune and success in the future. You certainly deserve it.
Best wishes,
Clare and James
Clare · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Good afternoon Clare and James, thank you for sharing your experience of selling your home in Brackenbury Village, working with our A* Horton and Garton Sales Team. Phil and Martin are the most two senior members of our very experienced team and it was their resilience and professional guidance in the conveyancing process that ensured we got the property over the line to completion. On behalf of all of the sales team we wish you all the very best with your onwards move in Kent. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI was on a tight timeline looking for a rental, with a lot of uncertainty in my life, things were looking a bit hopeless. Dominika at H&G was the only letting agent out of a dozen I was in touch with who actively looked out for something that would specifically suit me and contacted me before a property went online so that I could view it ASAP.
I happily moved in a week and bit later!
I was really impressed by how quickly everything moved once the offer was accepted.
Siobhan · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Siobhan, Thank you for sharing your positive experience and 5 Star review with reagrds to my colleague Dominika, who is a valued key member of our busy lettings team. It is a real pleasure to hear how impressed you were with the smooth transition from point of offer to move in... this is where our professional back office accounts and management team (Michael, Ilona, Ashley P and Amy) make it all happen. Welcome to West London and I trust you are enjoying settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleHorton and Garton from an Employee eye:
Big shout out to the whole team at H&G! they have been a real support to someone that came into the environment with zero experience! Ashley Clements and Aggie are the real Gems on the Letting side! Big hearts who are ready to help colleagues, landlords and all clients. Many lessons learnt and guidance taken - cannot thank them enough!
Being part of Horton and Garton ...you are not only a team but also Family :)
Dominika · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Dominika, it has been a genuine and real pleasure working with you over the last 12 months and on behalf of Ashley, Aggie all of the team ( and all of our clients and tenants ). You were a highly valued and well respected member of the team/HG family and you will be missed, we wish you the very best in your new role. When you are next in West London pop in and see us! Onwards and upwards! John Horton MNAEA MARLA
★★★★★ 5/5
GoogleH&G are a very professional agency. They do not offer the cheapest fees but are worth every penny of the commission they charge. They presented us with thorough market research, had a clear sales strategy and provided excellent quick feedback on potential buyers’ responses to viewing. As a sales team they were very joined up in their approach. They quickly presented offers and worked carefully to manage our buyer’s pre Covid 19 jitters. My husband and I have nothing but praise for Martin, Phil, Charlie and the team.
Alex · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Alex, thank you for sharing your 5 star review. Martin, Phil and Charlie are very experienced, seasoned estate agency professionals who are experts of the local Brackenbury Village family house market. I’ve always said when we are working with the very best properties (and clients), we are also very mindful of working with the known genuine, willing and able buyers and this is why we constantly deliver on achieving best market price. On behalf of all of team we wish you all the very best settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI have just used H&G to rent out my property and I have thoroughly enjoyed working with them. The appraisal was right on target so expectations were managed very well.
I invited a few agents to appraise my property and Ashley really stood out for me with his attention to detail, knowledge of the business and genuine, friendly approach. He's offered a lot of guidance and assistance on other paperwork such as licence application, etc, which really made my life very easy.
Dominika and Agatha were also great to work with. They're efficient, friendly and knowledgeable.
There's a great atmosphere in the office, too. Everyone's very cheerful and friendly. I would highly recommend H&G to anyone who's looking for an agent in W6.
Amy · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Amy, thank you for sharing your positive experience and 5 star review. The lettings team are firmly the market leaders in our patch and well ahead of the competition. Ashley, Agatha, Dominika, Ilona, Michael and Amy K are the local skilled professionals and they deliver on the back of accurate, informative and best market advice. Of course to be the very best local agent we have to work with the very best homes and clients! On behalf of Ashley and all of the Hg lettings team we wish you all the very best and pop in and see us when you are next in Hammersmith. Kind regards, John Horton
MNAEA MARLA
★★★★★ 5/5
GoogleI was apartment hunting back in April/May 2019, the whole process was tiring and quite demotivating. I found a property advertised by Horton and Garton, when I went to view it, it was lovely, and basically what was described in the advert. We placed an offer for it and were luckily accepted. Throughout the whole process of signing contracts and getting the keys for our new home, the staff at H&G have been fantastic, very friendly, approachable, efficient and helpful.
And as Horton and Garton also manage the property, whenever there has been an issue or I have had a question, they have been really helpful and fast to respond. I would definitely use them again. Special thanks to Aggie and Ashley P.
Anna · 30 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Hi Anna, Thank you do much for sharing your positive experience with a 5 Star review working with my colleagues Aggie T and Ashley P at Horton and Garton. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleRating only, no written review.
Caretaker · 17 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Thank you Paulo, you are the one and only "Mr Stamford Court", Ravenscourt Park, Hammersmith, W6 and the building and all of the residents are so much better for seeing your smile and knowing that you are there! All the very best and see you soon. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe are very satisfied with Horton and Garton. Agents know very well their area in W6 and listen to the customers needs with respect. A good and responsive service from everyone, with prompt and honest advice with enquiries. I highly recommend Charlie and Phil, they are very professional, efficient and friendly.
Butterfly · 16 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Blanca, It is always a genuine pleasure to see and hear positive feedback. Thank you for sharing your 5 star review. The HG sales team - Martin, Phil and Charlie have a very healthy client and customer service approach and with many combined years of seasoned experience our sales team are reliably reliable working with the very best homes in Brackenbury Village, Hammersmith, W6. Thank you. John Horton MNAEA MARLA
★★★★★ 5/5
GoogleVery professional and helpful. The experience of renting a flat in London from another country was really easy through Horton and Garton. Professional and helpful staff. I have to thank Dominika for all her support and follow-ups.
Reza · 15 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Hello Reza, Thank you for sharing your 5 Star review and experience with Horton and Garton. Dominika consistently delivers a professional level of customer service and is a valuable member of a formidable lettings team. Best wishes settling in to your new Ravenscourt Park, Hammersmith, W6 home. Kind regards, John Horton, Director - MNAEA MARLA
★★★★★ 4/5
GoogleRating only, no written review.
Anna · 10 September 2020 · Horton and Garton London (176 King Street)
Agent replied
Dear Anna, Thank you for sharing the star review and hopefully we can make the the 5 star impression next time! All the very best, Kind regards, John Horton MNAEA MARLA
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