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5/5
GoogleI use Horton and Garton to manage my properties. They are exceptional. They go out of their way to ensure everything is working properly. They regularly check the properties to ensure that the tenants are keeping them at a good standard. I have recently experienced some difficulties with work carried out at one of my properties. Horton and Garton have taken over the management and have taken control of the situation and are dealing effectively with the contractors to ensure that the work is being completed. I cannot rate them highly enough. If you are looking for a management company to manage your property, I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Lucy Β· 22 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied Β· 21 June 2024
Hello Lucy, thank you for your business and thank you for your time to share the super 5-Star review with your experience working with our property management team with your Chiswick, W4 properties. I can whole heartedly say itβs a professional team effort led by Michael and Alanna and Ashley supported by a senior team of experienced property managers who are effective in what they do and how they do it working with the very best local contractors. Kind regards, John Horton. Director and owner.
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5/5
GoogleI have just completed on the purchase of my first ever home through Horton and Garton, with Louise, the best agent I could ever ask for.
Louise is professional, dedicated and result oriented, helping me throughout the incredibly stressful few months of purchasing a property. I was very well looked after as a client and Louise was always available to answer all my doubts.
I would like to give a huge praise to the H&G team and especially Louise, for all your hard work and dedication in making my dream of owning a property, a reality!PositiveResponsiveness, Quality, Professionalism
Sarah Β· 22 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied Β· 21 June 2024
Hello Sarah Thank you for your time to share your 5-Star review with your experience working with Louise. Welcome to Ravenscourt Park, Hammersmith W6 and best wishes settling into your new home. John Horton. Director and owner
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5/5
GoogleI owe an enormous thank you to Louise for her astonishing efforts, and infectious positivity. She consistently went above and beyond on numerous occasions! We would never have ever got the sale of my flat over the line without her!
I've dealt with Horton & Garton for years regarding the rental of my flat and the whole team have always been incredibly helpful. They are trustworthy, supportive and professional. This recent experience with the sales team has been truly outstanding. I don't know how I would have coped through the emotional rollercoaster if I hadn't have had Louise looking after everything and her and the team chasing solicitors, the buyer, builders, checking council building regulations, looking at waste disposal, investigating leasehold laws, etc. etc. She truly went above and beyond repeatedly, whilst always maintaining exceptional communications.
Thank you H&G and especially Louise! xxPositiveResponsiveness, Quality, Professionalism
Alex Β· 22 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied Β· 21 June 2024
Hi Alex, a huge thank you for sharing this βsuper, reviewβ selling your Ravenscourt Park, Hammersmith, W6 home which surely deserves a 6-Star+ rating! We share the delight in securing you the sale and making it all happen. Selling or renting a property can be an emotional and financial roller coaster and the importance of working with the real professionals during this process, in this case, made the difference. Louise is well known and appreciated for going above and beyond for her clients and customers and is highly respected by her peers and managers. It has been a classic textbook estate agency experience over the last 5-6 years and I take this opportunity to say thank you for the business and your loyalty. On behalf of Louise and all the team we wish you all the very best for the future in your new home. Kind regards, John Horton, Director and owner.
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5/5
GoogleFirst class service from the Team at Horton and Garton, efficient, experienced, knowledgeable and patient. Thank you all.
Lorna Β· 18 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied
Hello Lorna, thank you so much for sharing your 5-star review. Thank you for the business. Congratulations on the recent exchange and completion of the riverside Hammersmith apartment. We were delighted with the result. On behalf of all my colleagues in the sales team we wish you all the very best for 2022 and beyond. Kind regards, John Horton, Director and owner.
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5/5
GoogleI couldn't recommend them more ππ»
I had an absolutely smooth, fast and easy transaction; it was a pleasure dealing with them and made my first property purchase a very pleasant experience π€©
Thank you so much ππ»
Federico β¦
Federico Β· 18 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied
Hi Federico, thank you so much for sharing your 5-star review. It is always a pleasure to be working with the very best buyers and sellers which ensures a smoother transaction. Congratulations on the completion and on behalf of Tadas and all the sales team we wish you the very best settling into your new Brook Green, W14 home. Kind regards, John Horton MNAEA MARLA, Director and owner.
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1/5
GoogleCan't say much about them. Emailed them twice and never got an reply. Cant say more than that.
Ps: Dear owner of Horton you shall do what you like. If my email was an SPAM I would not bother with an review. Also my email add. is different. I shall provide Google with prove. I have no reason to lie.
Nemat Β· 18 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied
Hi Nemat, Thank you for your two line one start review... I cannot find any of your contact details on our system so I can only say your email is SPAM. I shall request google remove this review. Kind regards, John Horton Director and owner.
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5/5
GoogleI recently completed on the purchase of a house in W12 through Horton and Garton. The excellent Louise Jones first showed me the house in February and just over 3 months later we moved in. Louise has been very helpful and good-humoured throughout the purchasing process, answering all my questions promptly by phone or text, and following up whenever required. I would use Horton and Garton again and recommend them without hesitation.
Vanessa Β· 18 June 2022 Β· Horton and Garton London (176 King Street)
Agent replied
Hello Vanessa, thank you for your textbook 5-star review. (At least we know the alarm works very well!). Always a genuine pleasure to hear and see the comments and it our pleasure when we are working with the very best buyers and sellers which ensures a smoother transaction. Congratulations on the completion and on behalf of Louise and all the sales team we wish you and Nicholas the very best settling into your new Wendell Park, W12 home. Kind regards, John Horton MNAEA MARLA, Director and owner.
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5/5
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Javier Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Javier, Thank you for sharing your 5 star review on this platform. Kind regards, John Horton, Director and owner.
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5/5
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Ben Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Ben, Thank you for sharing your 5-Star review working with our lettings and property management team and the rental of your Brackenbury Village, Hammersmith, W6 home. All the very best, John Horton, Director and owner.
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5/5
GoogleBest agents in the West by Far! Strong Work ethics and values mixed with a great Leadership team!
Martyn Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Martyn, Thank you for sharing your review on the google platform. "Best in the West" Now that is what I would call a 5-Star plus review. Wishing you all ther very best. John H!orton, Director and owner.
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5/5
GoogleIt was really easy dealing with Horton and Garton and Joel was a massive help to getting moved in swiftly.
Charlie Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Charlie, thank you for your recent 5-star review and your recent experience working with the Horton and Garton lettings team and my colleague Joel in the rental of your Brackenbury Village, Hammersmith, W6 home. It is always a pleasure seeing and hearing such comments and I can assure you it's a team effort making every move happen. On behalf of Joel and all the team we wish you the very best settling into your new house and home. Kind regards, John Horton, Director and owner.
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5/5
GooglePhil and Charlie have been very helpful to us for such a long period of time searching for a home. Finally got to find our new home.PositiveResponsiveness, Quality, Professionalism, Value
Treis Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello and thank you for sharing your sharing your 5-Star review with everyone. Phil and Charlie work within a highly motivated sales team and our focus is matching the best buyers to the very best homes. On behalf of Phil, Charlie and all of the team we wish you all the very best. Kind regards, John Horton Director, and owner.
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5/5
GoogleCouldnβt be happier with the service provided by Joel! Super professional and a very nice guy - he made our rental process so much easier than it wouldβve been! :)PositiveValue
Ella Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Ella, thank you for sharing your 5-star review on this google platform with your recent experience working with Joel at the Horton and Garton office. Joel has been very busy this summer and there is also a very hard working lettings admin and management team working with Joel making it all happen behind the scenes. On behalf of Joel and all of the team best wishes settling in to your new home. Kind regards, John Horton, Director and owner.
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5/5
GoogleA great sales result. Thank you to Tadas, Phil and the entire team at Horton & Garton for providing an excellent service from start to finish.
Jules Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Jules, thank you so much for sharing your 5-star review. It is always a pleasure to be working with the very best clients and properties. Congratulations on the recent W14 completion and on behalf of Tadas, Phil and all the sales team we shall see you soon on King St soon, (probably in Patisserie St Anne at the weekend!) wish you the very best .Kind regards, John Horton, Director and owner.
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5/5
GoogleDefinitely the preeminent estate agent in their local area. Could not have asked for better service from Louise Jones who was always available and proactively helped solve the last minute issues we encountered just before exchange. Highly recommend.
Edward Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Ed, a huge thank you for sharing this βsuper, reviewβ selling your Ravenscourt Park, Hammersmith, W6 home with Louise at Horton and Garton. You have now closed the circle having bought the property with us all those years agoβ¦ Thank you for the wonderful comments with how Louise has managed the sale through to its successful completion! Everyone was delighted with the result, and I would call your property sale βtextbook estate agencyβ.
Louise is well known and appreciated for going above and beyond for her clients and customers and is highly respected by her peers and managers. I take this opportunity to say thank you for your loyalty and your the business and on behalf of Louise and all the team we wish you all the very best for the future in your new home. Kind regards, John Horton, Director and owner.
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1/5
GoogleCan't say much about them. Emailed them twice and never got an reply. Cant say more than that.
Ps: Dear owner of Horton you shall do what you like. If my email was an SPAM I would not bother with an review. Also my email add. is different. I shall provide Google with prove. I have no reason to lie.
Nemat Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Nemat, Thank you for your two line one start review... I cannot find any of your contact details on our system so I can only say your email is SPAM. I shall request google remove this review. Kind regards, John Horton Director and owner.
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5/5
GoogleA great experience using Horton and Garton. Shiyane Carpenter was very attentive and always reachable with questions. A seamless experience that I would recommend to others.
James Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello James, Thank you for sharing your 5 star review working with Shiyane and the lettings team on the recent rental of your superb Shepherd's Bush, W12 home. All the very best settling in. Kind regards, John Horton, Director and owner.
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GoogleLouise went above and beyond to help us with our move from start to finish. This was our first house purchase and we couldn't have asked for more caring, responsive and professional estate agents. Thank you so much for all of your help!PositiveResponsiveness, Quality, Professionalism
Hatty Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Hatty, thank you for sharing your 5-star review working with Louise on the recent purchase of your Brackenbury Village, Hammersmith, W6 home. Always a pleasure to see and hear such wonderful customer service comments. On behalf of Louise and all of the sales team we wish you all the very best settling in to your new home. Kind regards, John Horton, Director and owner.
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5/5
GoogleWe purchased a house recently. Tadas, our estate agent, was incredibly knowledgeable and considerate throughout the whole process. He made a stressful process very easy to navigate. I connect recommend Tadas highly enough.
Jonathan Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Jonanthan, thank you for sharing your 5 Star review with your experience working with Tadas on your recent purchase of your new Brackenbury Village, W6 house and home.
Tadas is a valued member of a formidable and the market leading sales team in the area, here at Horton and Garton across, Hammersmith, W6 and Shepherd's Bush, W12.
Your purchase was a textbook agency βsmooth and trouble freeβ and that is the result of working with the best houses and properties, rational vendor client and willing and able buyers...
Welcome to the neighbourhood and on behalf of Tadas and the team all the very best for 2022 and settling into your new Hammersmith home. Kind regards, John Horton, Director, and owner.
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5/5
GoogleI had been looking for a rental flat for 2 months without success. Joel showed me the ideal property and went out of his way to be helpful. I'm now very happy in my great new flat.PositiveResponsiveness, Quality, Professionalism
Dilesha Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Dilesha, thank you very much for sharing your 5 Star Review with Horton and Garton. You have a beautiful new Ravenscourt Park home (and you will be my new neighbour!) I know that Joel was the first to phone and reach out to you once we were appointed and as I said to the Landlord it is never too early to accept an offer when you have genuine, willing and able A1 tenants who offer the full asking price. On behalf of Joel and all the lettings and management team we wish you all the best settling in... I highly recommend reservations at Indian Zing, Saigon Saigon, Thai 101, Patisserie St Anne, The Carpenters Arms and Cross Keys. Kind regards, John Horton Director, and owner.
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5/5
GoogleIncredibly friendly and helpful estate agent (Shiyane Carpenter) made finding a flat to rent very easy. She was always happy to answer questions before our tenancy started too.
Connor Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Connor, thank you for sharing your 5 Star review with your recent experience renting your Chiswick, W4 property with Horton and Garton. On behalf of Shiyane and the lettings team we wish you all the very best settling into your new home. Kind regards, John Horton, Director, and owner.
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5/5
GoogleHi I just wanted to send a message to whom it may concern about Tadas. I wanted to say how brilliant he has been throughout. He landed the sale within a weeks of him being in the job and has pushed for our tricky exchange as he said βYou need to call, email, text, repeat..β until he got answers, and he really did and always in a polite and friendly manner. I would be more than happy for him to help me find my next home in the future.
Bonnie Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hi Bonnie, thank you for sharing your review with your experience working with Tadas on the recent sale of your Shepherd's Bush, W12 house and home. Tadas is a valued member of a very strong sales team here at Horton and Garton who are the firm market leading estate agents across Hammersmith, W6 and Shepherd's Bush, W12 for house sales. Your house sale may not have been the smooth textbook sale and I would like to take this opportunity to say thank you for your business and thank you for your loyalty working with Horton and Garton to close the deal and get you moving! All the very best for 2021, kind regards, John Horton, Director, and owner.
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GoogleI contacted with Horton & Garton as a tenant and as potential buyer.On buying process - no issues at all, one of the most professionalΒ agencies ever met. 5 star experience.
Dima Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Dima, thank you for your 5-Star review. On behalf of Aggie Tukendorf, our Lettings Manager and our Managing Director, Ashley Clements I would like to thank you for your patience whilst we follow up in the the initial matters raised in your review. All the very best for 2022 and the future. Thank you. Kind regards, John Horton Director, and owner.
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GoogleFound a 1-bed flat through Horton and Garton. Our lettings agent Shiyane Carpenter was very helpful, forwarding the property on to us directly. She also responded to queries and chased things up in a timely manner! Thanks!
Daniel Β· 17 June 2022 Β· Horton and Garton London (172 King Street)
Agent replied Β· 16 June 2024
Hello Daniel, thank you for your time to share the wonderful 5-star review with your experience working with Shiyane and our rentals team with the rental of your new Chiswick home.
Shiyane is a highly valued member of the lettings team and is well respected by all her colleagues, landlords and tenants. On behalf of Shiyane and the lettings team in closing the deal and making it all happen, welcome to Chiswick and best wishes settling into your new home. Kind regards, John Horton. Director and owner.
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