★★★★★ 5/5
GoogleA big thank you to Tadas for supporting me through a highly stressful time involving my lenders, leading up to a successful completion last week. He was a constant & calming influence & I am delighted with the house I have bought through Horton & Garton.
Victoria · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Victoria, thank you for sharing your review and 5-Star experience working with Horton and Garton and my colleague Tadas. This sale and transaction along with the chain of related sales/purchasers added to the pressure to make it all happen. We/you did it! It is a genuine pleasure for me to see and hear your comments and Tadas has a remarkably cool pedigree, and his listening and professional skills ensure his clients and customers are also receiving a 5-star service. On behalf of Tadas and all the team we wish you the very best settling into your new home. Kind regards, John Horton Director and owner.
★★★★★ 5/5
GoogleRented a flat with Horton & Garton, with no unexpected delays. Our estate agent, Joel, was very re-assuring in terms of timeframes and process given it was our first rental so we were not as familiar with things as other tenants may have been. Since we’ve have moved in our property manager, Amy, has been amazing, organising the switch of utilities, and any maintenance queries, responding on the same day and always answering the phone.
Mathew · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Mathew, Thank you for sharing your wonderful 5-Star review on this platform. Joel and Amy work within a formidable lettings and management team who are market leading lettings agents across Chiswick, W4 Hammersmith, W6 and Shepherd's Bush, W12. Best wishes settling in to your new home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleHave just sold our flat through H&G and couldn't be happier with the service we received. Extra big thanks to Louise for all the hand holding and soothing of nerves she did along the way. She was endlessly positive and committed to getting the job done. Communication was really good so we always knew what stage we were at. We definitely chose the right agent.
Carole · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Carole, a big thank you for sharing your wonderful 5 Star review with your experience working with Louise on the recent sale of your Stamford Brook, Hammersmith home.
As the business owner it is always very refreshing to see such comments about an individual and teams’ performance, Louise is a valued member of a very strong sales team here at Horton and Garton and she is always positive and communicative and goes the extra mile for her clients and customers.
Your purchase was what I would call “text-book agency” trouble free… and for Horton and Garton, however I am sure it did not quite feel like this.
Thank you and Chris for your business working with Horton and Garton. On behalf of the sales team all the very best for settling into your new home and “life after london”. Kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GoogleThank you so much To Tadas at Horton and Garton for helping so much to get my purchase through. It was a very difficult transaction and took many months, but every time nothing seemed to be happening Tadas kept up with everything and chased solicitors and co-ordinated information. Nothing was too much trouble, and i am so grateful for his calm response to manic calls and emails. Even rushing around London on the final day to make everything happen. I can't praise him enough and would highly recommend to anyone. Many thanks, Tadas and H&G
C · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Catherine, thank you for your time to share the 5-Star review with your buying experience working with the Horton and Garton sales team in particular my colleague Tadas, here in the Hammersmith, W6. Tadas demonstrates excellent customer service, and his first choice of communication is always the telephone first not the email and has years of seasoned experience and knowledge above his industry peers. Congratulations and great news on seeing the sale through! On behalf of Tadas and the sales team all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe recently bought a property in Wendell Park and can't rate Tadas from Horton & Garton highly enough. He went above and beyond from the start and managed the process exceptionally with the other estate agent and solictors in the chain. It was a stressful time as we were trying to move before our baby arrived and I don't think we would have made it without Tadas' efforts! His communication was excellent and he was a pleasure to deal with. Hopefully we won't be moving for a while but wouldn't hesitate to use Horton & Garton.
Sarah · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Sarah, Congratulations… You did it and you’re now in your new home and hopefully out of the boxes and settling in. Thank you for sharing your glowing review and 5-Star experience working with Tadas here at Horton and Garton on your recent purchase. It’s always a pleasure to read such comments how communications throughout your purchase were first class and Tadas ensured you also received the HG 5-star service too. On behalf of Tadas and all the team we wish you the very best settling into your new Wendell Park, W12 West London home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleGreat experience buying a house with H&G! We were looking for a new home for about a year and we had a deal (with a different agent) fall through already.
Through all this time Louise Jones relentlessly showed us around different on- and off-market properties, she took the time to understand our requirement completely and was generally very nice, easy and responsive to deal with. Her absolute strength is how prompt she is and jumps on things to get them through bottlenecks when the deal is in the making. The previous owner can rest assured she has certainly deserved her commission!
Also had some experience with Phil Coombes while negotiating the price and honestly, it's been one of the most intelligent, respectful negotiations I've had in in my life. These people know what they're doing, and they're doing it well!
Zornitsa · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Marinova, thank you for sharing your experience with your 5 Star review on the recent purchase of your wonderful Hammersmith, W6 home. Congratulations on completing the sale and a huge warm welcome to Brackenbury Village. On behalf of Louise, Phil and the team all the very best settling into your new Hammersmith, w6 home. Kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GoogleAfter many years of renting, we, despite being excellent tenants, had a lot of experience with estate agents and we were nervous about finally purchasing a place and the many purchase pitfalls I’d heard about.
Charlie Carroll at Horton & Garton, utterly smashed my negative preconceptions. As first time buyers, nervous and 100% out of our comfort zone… he reassuringly guided us in a brilliant purchase. Out of our depth, he was able to take us through the process and I wholeheartedly and thankfully recommend Charlie and the team at Horton & Garton.
Thanks Charlie! You’re the bee’s knees’.
Shura · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Shura, thank you for sharing your review and 5-Star experience working with Charlie Horton and Garton on your recent purchase. Congratulations… you have now moved in! It is a genuine pleasure for me to see and hear your comments how Charlie managed the transaction and Charlie endeavours to ensure his clients and customers are also receiving a 5-star service. On behalf of Charlie and all the team we wish you the very best settling into your new Stamford Brook, Hammersmith, W6 home. Kind regards, John Horton Director and owner.
★★★★★ 5/5
GoogleWe had a great experience buying through Horton and Garton. My boyfriend said to me the first time we met Louise on another viewing, "this lady is going to be the agent that finds us our house". Sure enough, a few months later, we found the house we wanted and it was Louise that sold it to us! The whole process of buying was smooth, and Louise was very accommodating to our various needs throughout the purchase. They're a knowledgeable local agent with lots of useful connections and a genuine love for the area they serve. Thanks H&G, and Louise in particular. Jess & Joao :)
Jess · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Jess and Joao, Congratulations… on the recent completion. Welcome to Brackenbury Village and Hammersmith. Thank you for sharing your 5-Star experience working with Louise at Horton and Garton. It’s always a pleasure to read these glowing comments from both buyer and seller. On behalf of Louise and the team we wish you the very best for 2022. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI can't praise Louise and the rest of the team at Horton and Garton highly enough. They provided an outstanding service.
Louise worked tirelessly to secure me an offer. She was considerate and courteous to my tenants, and provided regular updates on how the marketing was proceeding.
If you are looking for an estate agency that goes the extra mile for you, I'd highly recommend Horton & Garton.
Jonny · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Dear Jonny, Thank you for your 5 Star review. On behalf of all the sales team we wish you well for the future. Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleI wholeheartedly recommend Horton and Garton, they have been absolutely brilliant working with me on the sale of my house. I had to move from thinking about selling to putting it on the market very quickly when I saw my dream house and had a window of opportunity to secure it. The team from H&G took that message on board and worked hard to help me achieve my goal. From my first meeting with Phil, who gave me brilliant advice on how best to present my house for sale and how the marketing process would work, through the viewing process which the whole H&G team approached with energy and enthusiasm, to the steering of the sale from offer to completion, which Tadas handled with care, focus and professionalism, I felt I was in safe hands. No question for me that my decision to go with Horton and Garton was the right one, they know the area and market better than anyone, have the buyers and more importantly bring the right buyers to view the property. This is the agent to use if you are selling in the area. Thank you to the H&G team!
Cathy · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Cathy, first I would like to say thank you for your business, secondly thank you for your time to share your 5-Star review with your selling experience working with the Horton and Garton and thirdly to our market leading sales team in seeing the process through smoothly from the listing/marketing negotiations and conveyance process.
When we are working with the very best houses (and clients) in Brackenbury Village, Hammersmith, W6 we deliver in achieving best results. Congratulations on your move and on behalf of Phil, Tadas and the sales team all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleI've a mixture of emotions at the minute, having just successfully sold my house. But the one thing I am clear on is that engaging Horton & Garton was absolutely the right decision.
From the first moment, they were enthusiastic but also completely upfront and straight with us on the property and what they felt they could do for us. They showed the place off really well, and they've found us a deal we're really happy with from buyers who are exactly like we'd have ideally chosen. In short, an extraordinary job well done! Thank you H&G, and special hat tip to Louise Jones
Andrew · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Andrew. That's what we’d call “a textbook sale”. Thank you for the 5-star review and I know Louise here in the office and the buyers were thrilled to close the deal. When we are working with the very best houses and homes in Brackenbury Village we also work with the rational, willing and able buyers. On behalf of Louise, Phil and all of the sales team we wish you all the very best settling into your new house and home outside of west London. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleWe recently appointed Horton & Garton on the sale of our property and were very pleased with the service. We had used other estate agents previously, and I feel that Horton & Garton really went above and beyond - especially in terms of communication. We received regular feedback on viewings and a weekly update, and were always able to reach someone as and when needed. Julien in particular worked hard to sell our property and we are very grateful. Phil guided us through the process with practical and reasonable advice, and we appreciated his even-keeled manner throughout. Many thanks to H&G. We would certainly appoint H&G again in the future.
Neelum · 30 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Neelum, thank you for your business working with you and your Wendell, W6 home and thank you time to share the 5-Star review with your selling experience working with the Horton and Garton sales team. We were delighted with the result, and we have now got you moving in the right direction and congratulations on seeing the sale through!
On behalf of Julien and Tadas and the sales team all the very best settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleExcellent service and very professional agents
Lee · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Su Lee, Thank you for your super 5 Star review working with the Horton and Garton team. Best wishes settling in to you your new riverside home. Kind wishes, John Horton, Owner and Director.
★★★★★ 5/5
GoogleNo complaints so far (as a renter, 1 month in); a better experience than with previous agencies.
Matthew · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hell Matthew, Thank you for sharing your review. No complaints is a good start... On behalf of all of the lettings team best wishes setlling in to your new home. Kind regards, John Horton, Owner and Director
★★★★★ 5/5
GoogleMy flat mate and I recently moved into one of the flats they let and have so far had a great experience. Shiyane was extremely kind and reassuring through the process making the stressing of moving to a new place minimal.
Ella · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good morning Ella, Thank you for sharing your super 5 Star review with your experience renting your new home and your experience working with Shiyane and the lettings team. Best wishes settling in and we were delighted you moved you in smoothly. On behalf of Shiyane and all the team best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleShyiane she has excellent communication skills. She has been incredibly helpful and informative keeping me up to date regularly with questions on matters regarding my rented property. I highly recommended Horton and Garton as result of this!!!
Vanda · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good morning Vanda, Thank you for sharing your super 5 Star review with your experience renting your new Stamford Brook home. As the business owner it is always my pleasure to see and read these positive reviews. My colleague Shiyane and the lettings team always go the extra mile in delivering a level of outstanding service to landlords and tenants alike. Moving home can be a stress and working with some estate agents can be even more of a challenging exercise… so we are delighted we moved you in smoothly. On behalf of Shiyane and all the team best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleBought my new home through Horton and Garton. Totally efficient - repeat visits quickly organised, coordination between me and seller and our solicitors shepherded through in a responsive, friendly way. Fourth time i've bought a house, easily the least trouble. Very happy to recommend.
Paul · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Good afternoon Paul, Welcome to Hammersmith… Thank you for sharing your super 5 Star review with your experience buying your wonderful new home with HG. As the business owner it is always my pleasure to see and read these positive reviews. I know this was the fastest sale of the year which was listed, agreed, exchanged and completed within a month… Impressive! Very impressive…. On behalf of Julien and all the team best wishes settling in to your new Brackenbury Village home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleHorton and Garton have supported me throughout my first buying experience, while I’ve had some difficult family matters to manage alongside. Tadas was with me every step of the way, and worked with the very kind seller to get us through to exchange. Credit to all involved in the process - it was made to feel like a much more intimate process than the bigger agencies and I will definitely use them if I should need an estate agent in future. Thank you Tadas and Phil!
Chloe · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hi Chloe, thank you for sharing your review with your experience working with Horton and Garton on the recent purchase of your new home. So pleased to see your comments and on behalf of Tadas and Phil best wishes settling in and all the very best for 2022, kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GooglePhil and his team (special mention to Julien Vidal) did exactly what they said they would do: sold my house efficiently, calmly and intelligently at a price that represented fair value for both the buyer and me. A best in class performance that sets them miles apart from many, if not all of their local competitors. Many thanks!
Bobby · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Bobby, thank you for sharing your sharing your 5-Star review and huge congratulations on the exchange and completion. Delighted with the result and it has been our pleasure working with you and your wonderful Brackenbury Village house and home.
I always sy it… that when we are working with the very best homes, we achieve the best result for our clients. It is a team effort closing every sale and on behalf of Julien Phil and all the team we wish you all the very best for 2022. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI can't recommend Horton and Garton highly enough, their service is very professional and efficient! As a couple who just moved to London, we were lucky to meet Shiyane who was very professional and helped us rent our desired accommodation quickly. We were new in town and had a lot of paperwork to do, Shiyane patiently helped us complete the required materials and answered many of our questions in detail. The other staffs I've come in contact with are very friendly and professional as well. They definitely will be my first choice in the future for any property-related trading!
Liang · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Liang, Thank you for your super 5 Star review. Best wishes settling in to you your new home. Shiyane is part of a market leading team and lead by example and is supported by a formidable admin team who make the difference “behind the scenes” in making it all happen. All the very best settling in to your new home. Best wishes, John Horton, Owner and Director.
★★★★★ 5/5
GoogleWe had a great experience buying a property through Horton and Garton. Julien was very helpful and encouraging for us as first time buyers which we really appreciated. We also felt really supported by Phil and Charlie throughout the process who were always on hand to speak to if needed. We are so pleased with our sale and how they managed the different parties within the process. Thank you!
Alice · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Alice, thank you for sharing your sharing your super 5-Star review on your recent purchase. Congratulations moving into your new home and on behalf of Julien and all of the team here at Horton and Garton all the very best settling in. Kind regards, John Horton, Owner and Director.
★★★★★ 5/5
GoogleAn outstanding estate agency firm with impeccable service. John Horton and his superb team are efficient, friendly, dynamic and professional. I have been in business with them for over five years (both lettings and sales) and would not want to deal with anyone else for my real estate needs. I can highly recommend them. Thumbs up and keep up the good work. And thank you again for achieving such exceptional results for me and my family.
Nuno · 16 September 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Nuno, thank you for sharing your sharing your super 5-Star review.
It has been our pleasure working with you and your Brackenbury Village house and home over the last 10 years as buyer, landlord and now vendor.
Delighted with closing the sale. Stay in touch and pop in and see us the next time you are back in West london. On behalf of all the sales/lettings and property management team we wish you all the very best for 2022 and beyond. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleShiyane helped us to find a 6 month contract in Shepherd’s Bush, she was so helpful and we found the perfect place which we love!PositiveResponsiveness, Professionalism
Emily · 25 August 2022 · Horton and Garton London (176 King Street)
Agent replied
Hello Emily, thank you for your time to share the wonderful 5-star review with your experience working with Shiyane and our rentals team with the rental of your new Shepherds Bush house and home.
Shiyane is a highly valued member of the lettings team, well respected by all her colleagues, landlords and tenants. On behalf of Shiyane and the lettings team in closing the deal and making it all happen, welcome to W12 and best wishes settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleThe team at Horton and Garton worked extremely hard to sell my house. They were always friendly and professional and I couldn’t recommend them highly enough.PositiveResponsiveness, Professionalism
Irina · 25 August 2022 · Horton and Garton London (176 King Street)
Agent replied
Morning Irena, thank you for sharing your sharing your wonderful 5-Star review. Thank you for your business and congratulations on the recent exchange and imminent completion. It has been our pleasure working with you and your Brackenbury Village, Hammersmith, W6 home.
I have always said it when Horton and Garton, the honest and effective local agents, are working with the very best houses and vendors we achieve the a market leading result for our clients.
Thank you very much for your business and we were all delighted with the result. On behalf of Phil Coombes and Louise Jones and all the sales team all the very best with your next move. Kind regards, John Horton Director, and owner.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.