★★★★★ 5/5
GoogleI have just exchanged contracts on a house in Hammersmith W6, Tadas was my sales negotiator. My offer was accepted by the Seller on 17 January and the contract was exchanged on 15 February, a fairly astonishing feat in today's difficult market. At all times Tadas was engaged, punctual, and polite but effective at moving the deal forward quickly to prevent the chain from collapsing. He did his utmost to keep everyone informed. at all times. You can't ask for more than that and I can highly recommend.
Vicky · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Morning Vicky, Congratulations on your move. Thank you for your time in your busy schedule to post this wonderful 5-Star review. Most definitely the speediest transaction of 2023. When motivated buyers and sellers and the solicitors make this happen it is proof that the house buying/selling system works (however and unfortunately this is a rare occurrence). We were all delighted with the result and all the very best settling in to your new Brackenbury house and home. Well done Tadas for his communication throughout and steering the sale/purchase smoothly! On behalf of all the sales team here at Horton and Garton we wish you all the best. Kind regards, John Horton, Director and Owner.
★★★★★ 5/5
GoogleHorton and Garton have supported me throughout my first buying experience, while I’ve had some difficult family matters to manage alongside. Tadas was with me every step of the way, and worked with the very kind seller to get us through to exchange. Credit to all involved in the process - it was made to feel like a much more intimate process than the bigger agencies and I will definitely use them if I should need an estate agent in future. Thank you Tadas and Phil!
Chloe · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Chloe, thank you for sharing your review with your experience working with Horton and Garton on the recent purchase of your new home. So pleased to see your comments and on behalf of Tadas and Phil best wishes settling in and all the very best for 2022, kind regards, John Horton, Director, and owner.
★★★★★ 5/5
GoogleFantastic business and team. Horton and Garton have been looking after my property and finding me tidy and polite tenants for years. Particularly great is Michael Mudie. Responds quickly, always polite. Perfect for what I need. John Horton is a gentleman who always says hello when I see him around Hammersmith. Well done! Building a kind community - making London a friendly place to be.
Wanda · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Wanda, thank you for sharing your wonderful 5-Star review and your business over the many years working with you. On behalf of Michael, Ashley, Aggie and all the rental team we wish you all the all the very best from Hammersmith and Chiswick offices. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleHorton and Garton let and managed my property for many years and they were many times better than other estate agents in the area that I used in the past. I then sold my property through Phil Coombes in the Sales department and couldn't have hoped for a more dedicated, engaged, professional and experienced agent. He bent over backwards to get the best result possible and was regularly in touch to help both me and the buyer navigate the process.
Marc · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Marc, thank you for your business over the years as both a Horton and Garton “let and managed” landlord and vendor client and thank you for sharing your 5-Star review with the experience on the google review platform.
When we are working with the very best Hammersmith, W6 properties (and clients) we deliver in achieving best results. Congratulations on your move and on behalf of Phil, (sales) Aggie (lettings)and Ashley Prowse (property management) we wish you all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe can't thank Shiyane and the team at Horton and Garton enough for their help in finding us an amazing flat in such a short space of time! The team were always prompt in their responses to any queries/questions we had which gave us the confidence in the moving process and we felt well supported by the team.
Nikita · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Nikita, Thank you for sharing your 5 star review and welcome to Hammersmith. Always a pleasure to see and read such wonderful comments as genuine customer service is a real skill and well done Shiyane and the lettings team moving you in. On Behalf of Shiyanne and the team here at Horton and Garton we all wish you the very best settling into your new home and for 2023. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleWe had a great experience buying through Horton and Garton. My boyfriend said to me the first time we met Louise on another viewing, "this lady is going to be the agent that finds us our house". Sure enough, a few months later, we found the house we wanted and it was Louise that sold it to us! The whole process of buying was smooth, and Louise was very accommodating to our various needs throughout the purchase. They're a knowledgeable local agent with lots of useful connections and a genuine love for the area they serve. Thanks H&G, and Louise in particular. Jess & Joao :)
Jess · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Morning Jess and Joao, Congratulations… on the recent completion. Welcome to Brackenbury Village and Hammersmith. Thank you for sharing your 5-Star experience working with Louise at Horton and Garton. It’s always a pleasure to read these glowing comments from both buyer and seller. On behalf of Louise and the team we wish you the very best for 2022. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI can't recommend Horton and Garton highly enough, their service is very professional and efficient! As a couple who just moved to London, we were lucky to meet Shiyane who was very professional and helped us rent our desired accommodation quickly. We were new in town and had a lot of paperwork to do, Shiyane patiently helped us complete the required materials and answered many of our questions in detail. The other staffs I've come in contact with are very friendly and professional as well. They definitely will be my first choice in the future for any property-related trading!
Liang · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Liang, Thank you for your super 5 Star review. Best wishes settling in to you your new home. Shiyane is part of a market leading team and lead by example and is supported by a formidable admin team who make the difference “behind the scenes” in making it all happen. All the very best settling in to your new home. Best wishes, John Horton, Owner and Director.
★★★★★ 5/5
GoogleWe have just exchanged on our property in Stamford Brook, London W6 through Horton & Garton - Tadas Kaziukonis, in particular, helped us cross the line with this sale, although the Sales Team in general, were amazingly good. They kept us informed of progress along the way, responding to any questions/worries promptly and efficiently. Their professionalism has been exemplary. We have nothing but praise and gratitude to heap on all the heads at Horton & Garton.
Thank you all, so, so much.
Avril · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Avi and John,
First, I would like to say thank you for your business and for your patience in what was a protracted sale. You/we did it and we successfully closed the deal and got you moving and just to say all the sales team really enjoyed working with you.
Secondly, thank you for sharing your review on this platform view with your selling experience working with the Horton and Garton sales team and your comments with how Tadas ensured the smooth process from the negotiations, point of sale to exchange and completion.
Congratulations on the sale and on behalf Tadas, myself and the sales team we wish you both all the very best for 2023 and beyond. Keep in touch. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleThank you, Michelle!
Michelle was incredibly helpful when it came down to the "short strokes" of our purchase, facilitating last minute inspections with builders and liaising with vendor, ensuring that vacant possession was properly provided on sale completion.
She did everything with a big smile on her face and was very kind looking after Stella, our daughter, whilst my wife and I looked around the property.
A charming, kind and tenacious person to work with! Thank you.
Henry
Henry · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Henry and Sarah, Welcome to Hammersmith and Brackenbury Village living. Thank you for sharing your super 5-Star review and on behalf of Michelle and all of the team here at Horton and Garton all the very best settling into your wonderful new home. Kind regards, John Horton, Owner and Director.
★★★★★ 5/5
GoogleThe experience going through the property transaction with Horton and Garton has been amazing. Phil Coombes has been responsive, attentive and catered towards my needs throughout this process.
I would definitely recommend and will be using this estate agent again.
Kenneth · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Kenneth, thank you for sharing your sharing your 5-Star review and huge congratulations on the pre-Christmas exchange and completion. Delighted with the result and it has been our pleasure working with you and your Hammersmith home.
It was a team effort and a special mention to Michelle and Phil closing the sale. On behalf of Phil and all the sales team we wish you all the very best for 2023. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleAn outstanding estate agency firm with impeccable service. John Horton and his superb team are efficient, friendly, dynamic and professional. I have been in business with them for over five years (both lettings and sales) and would not want to deal with anyone else for my real estate needs. I can highly recommend them. Thumbs up and keep up the good work. And thank you again for achieving such exceptional results for me and my family.
Nuno · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Nuno, thank you for sharing your sharing your super 5-Star review.
It has been our pleasure working with you and your Brackenbury Village house and home over the last 10 years as buyer, landlord and now vendor.
Delighted with closing the sale. Stay in touch and pop in and see us the next time you are back in West london. On behalf of all the sales/lettings and property management team we wish you all the very best for 2022 and beyond. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleI wholeheartedly recommend Horton and Garton, they have been absolutely brilliant working with me on the sale of my house. I had to move from thinking about selling to putting it on the market very quickly when I saw my dream house and had a window of opportunity to secure it. The team from H&G took that message on board and worked hard to help me achieve my goal. From my first meeting with Phil, who gave me brilliant advice on how best to present my house for sale and how the marketing process would work, through the viewing process which the whole H&G team approached with energy and enthusiasm, to the steering of the sale from offer to completion, which Tadas handled with care, focus and professionalism, I felt I was in safe hands. No question for me that my decision to go with Horton and Garton was the right one, they know the area and market better than anyone, have the buyers and more importantly bring the right buyers to view the property. This is the agent to use if you are selling in the area. Thank you to the H&G team!
Cathy · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Cathy, first I would like to say thank you for your business, secondly thank you for your time to share your 5-Star review with your selling experience working with the Horton and Garton and thirdly to our market leading sales team in seeing the process through smoothly from the listing/marketing negotiations and conveyance process.
When we are working with the very best houses (and clients) in Brackenbury Village, Hammersmith, W6 we deliver in achieving best results. Congratulations on your move and on behalf of Phil, Tadas and the sales team all the very best. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleWe bought a property where Horton and Garton were the agents years ago and John so impressed us that when the time came and we had to sell the property, we chose them as our agents to market the property and we did not regret that decision. John and Phil were efficient, enthusiastic, honest and upfront about the whole process. We were initially concerned that being overseas sellers it would be a difficult process but John and Phil were not deterred and made the process very smooth despite us being in different time zones. Even with the difficulty of unexpected complications that arose, they supported us all the way and helped push the sale through in the end. Thank you!
M · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Mabel and family, thank you for sharing your sharing your 5-Star review with everyone. It was our pleasure working with you and the house again. Our speciality here at Horton and Garton are the Brackenbury Village, Hammersmith, W6 family properties and we were delighted with the result, despite the first abortive sale when the buyer withdrew your patience and trust in Horton and Garton was greatly appreciated, and we secured the genuine, willing and able buyer. Selling any property, with the conveyance process, has its challenges and for all international vendors/clients our communication with you being outside of the UK in different time zones was seamless. On behalf of Phil Coombes, myself and all of the team we wish you all the very best for 2022 and beyond. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleOutstanding estate agent with a highly professional and friendly team. Horton and Garton were the third agent agent that we used to try and sell our property. Where two other larger estate agency firms failed, Horton and Garton succeeded in delivering several offers above asking price very quickly.
When we face some unexpected obstacles in finalising our sale, the Horton and Garton team were exceptional at managing expectations on all sides to ensure the sale completed.
Highly recommended.
Benjamin · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Ben, thank you for the business and thank you for sharing your super 5-Star review on the google platform.
It was our pleasure working with you and your Stamford Brook home and property. This may not have been the most straight forward transaction having been badly let down by the previous estate agent so your choice working with Horton and Garton was the right decision, and we were delighted to see you moving and for us to close the sale for you.
It was a sales team effort making it all happen however special mentions to Tadas and Phil for their continued patience and perseverance. On behalf of all the team we wish you all the very best for 2022 and beyond. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleH&G having been managing the property I rent in the area for over three years. In that time the fridge has broken, electrics have needed attention and I found myself tackling a gushing radiator (my fault) while working from home and needing to attend a meeting online. They are prompt with any contract arrangements and are a trustworthy link between myself and the landlord. H&G have responded not only immediately but the whole team are kind, supportive and totally non judgemental. I have rented property and owned property and have never encountered such amazing service and indeed care. They have recovered the concept of trust in the rental market.
KEM · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Good morning K, Thank you for sharing your super 5 Star review with your experience working with our lettings and property management teams. Often it is the unseen and unheard members of the team which do not get the credit for their professional and communication skills managing often “delicate” situations when things do go wrong… e.g. washing machines/fridges dish washers… I know very well how Nachelle, Alanna, Ashley P and Michael M work keeping everyone updated and . We all know how the property management team daily, an go the extra mile, to delivering a level of outstanding service to landlords and tenants alike. As the business owner it is always my pleasure to see and read these wonderful client reviews and we look forward to continuing our long standing working together. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleSpoke to a few agents, but ultimately went with Horton and Garton as they came across as the most thorough and diligent at the valuation stage. This quickly turned out to be a great decision as only a few weeks after we signed on with them they got us an offer, and we exchanged shortly after that! Truly record-breaking speed and at a great price. Big thanks to Joel and Phil for all their work!
Cindy · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Morning Cindy, Congratulations on your move. Thank you for the business and I have to say one of the speediest transaction from instruction, to sale and completion in 2022/2023. This can happen working with the vendors and genuine willing and able buyers and not foregtiing the solicitors. Well done! On behalf of Joel, Phil and all of the team here at Horton and Garton we wish you all the best settling in to your new home. Kind regards, John Horton, Director and Owner.
★★★★★ 5/5
GoogleA remarkable real estate agency with flawless service. Their team is effective, amiable, dynamic, and highly skilled. Despite the current challenging renting situation in London, I had a positive experience of renting a flat through Horton and Garton. A special appreciation and thanks to Shiyane Carpenter for her constant availability, friendliness and ensuring a seamless and stress-free transition into my new home :)
Nicole · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hi Nicole, Thank you for sharing your 5 star review and welcome to Hammersmith. Always a pleasure to see such an amazing review which proves genuine customer service and estate agency communication is a real skill and well done Shiyane and the lettings team moving you in. On Behalf of Shiyanne and all of us here at Horton and Garton we all wish you the very best settling into your new home and for 2023. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleWe recently appointed Horton & Garton on the sale of our property and were very pleased with the service. We had used other estate agents previously, and I feel that Horton & Garton really went above and beyond - especially in terms of communication. We received regular feedback on viewings and a weekly update, and were always able to reach someone as and when needed. Julien in particular worked hard to sell our property and we are very grateful. Phil guided us through the process with practical and reasonable advice, and we appreciated his even-keeled manner throughout. Many thanks to H&G. We would certainly appoint H&G again in the future.
Neelum · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Neelum, thank you for your business working with you and your Wendell, W6 home and thank you time to share the 5-Star review with your selling experience working with the Horton and Garton sales team. We were delighted with the result, and we have now got you moving in the right direction and congratulations on seeing the sale through!
On behalf of Julien and Tadas and the sales team all the very best settling into your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleI have just bought my dream home in Brackenbury Village through Horton & Garton and can only highly recommend them as Estate Agents. They have unrivalled knowledge of W6 and unique access to properties in the area. Julien specifically was patient with my search and took the time to understand my needs. When it came to the negotiations, Phil was professional, balanced and facilitated good communication with the vendors. The whole team then pulled out all the stops and this allowed me to complete before Christmas. I am really delighted to have been able to buy my dream home. A big thank you to all at Horton & Garton and especially Phil and Julien who were superb throughout! Chris
Christopher · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Chris, thank you for sharing your sharing your super 5-Star review on your recent purchase working with Horton and Garton. Congratulations moving into your new home before the holiday season, it was a rather protracted conveyance, but patience prevailed. On behalf of Julien, Phil and all of the team here at Horton and Garton all the very best settling into your new Brackenbury Village house and home. Kind regards, John Horton, Owner and Director.
★★★★★ 5/5
GoogleWe recently bought our family house from Horton & Garton and were very pleased with the service. The process was quite complicated with difficult negotiations, however H&G played a key role to smooth the process, allowing us to close the deal, while keeping both ourselves and the Seller in a happy position. Particular outstanding work was done by Tadas who showed high professionalism and patience throughout the long and stressful process. John Horton, the owner of H&G, knows the area extremely well and was very helpful in advising us. Would strongly recommend the agency for future buyers or sellers.
John · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Morning John, Welcome to Hammersmith and thank you for your time to share the 5- Star review with your buying experience working with Tadas and the team here at Horton and Garton.
I would say that this both a challenging and protracted purchase however patience and dogged determination was necessary, and the transaction was expertly managed by Tadas keeping all parties on the same page.
Congratulations seeing the purchase through, and we were delighted with the result. On behalf of Tadas and all the sales team best wishes settling in to your new family home. Kind regards, John Horton, Director and owner.
★★★★★ 5/5
GoogleBrilliant service. Tadas provided us with updates without prompting, and was very clear and fair in all communications. As first time buyers we found his advice and support really valuable. Overall the service left us feeling that Horton and Garton is highly professional and offers extremely high standards in how it treats buyers (you'd imagine the same for sellers too!).
Imogen · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Hello Imogen, Welcome to Stamford Brook, Hammersmith, W6… Congrats on the exchange and I am sure you are already packing for the move day. Thank you for your time to share the 5-Star review with your experience working with Tadas here at the Horton and Garton sales team.
As the business owner it my genuine pleasure seeing and reading such wonderful positive comments on the buyer customer experience. Tadas and his communication skills are first class and he demonstrates this daily and is held in high esteem by his colleagues and industry peers.
On behalf of Tadas and the sales team all the very best with the imminent move to your new home. Kind regards, John Horton. Director and owner.
★★★★★ 5/5
GoogleHorton & Garton have been fantastic - from the first viewing the service has been miles ahead of the competition. All of the viewings were straight forward to organise, the viewers were knowledgable (we had some viewings with other agencies who didn't know the basics such as square meter of the flat, or simply just not turn up), and all the staff are great to deal with, especially Joel & Nick.
At times, it felt like you were the only guys who gave us guidance. I highly recommend dealing with Horton & Garton.
Liam · 17 June 2023 · Horton and Garton London (172 King Street)
Agent replied · 16 June 2024
Good morning Liam and Lorrie, thank you for sharing your sharing your wonderful 5-Star review and congratulations on the recent exchange and imminent completion. It has been our pleasure working with you and your and welcome to Stamford Brook and Ravenscourt Park and your new Hammersmith W6 home.
I remember you travelled a long way to see this property and you were 100% focussed from the initial offer acceptance, through the conveyance process and all the way to the completion date and move in.
Well done Nick and Joel in the team for expediting matters with your solicitor and making the move date happen and I am not sure lesser agent could not have managed how we ensured matters moved forward effectively. 10/10 Nick and Joel.
On behalf Nick, Joel, myself and the team here at Horton and Garton we wish you all the very best settling into your new home. Kind regards, John Horton Director, and owner.
★★★★★ 5/5
GoogleGreat experience of purchasing a property with Horton & Garton. From my initial enquiry, through to viewings and the sales process, everything was dealt with swiftly and professionally by Joel and Nick. Would recommend.
Tim · 2 June 2023 · Horton and Garton London (176 King Street)
Agent replied · 30 September 2023
Hi Tim, Welcome to Hammersmith and riverside living. Thank you for sharing your super 5 Star review working with Horton and Garton. On behalf of Joel and Nick and all of the team here at Horton and Garton all the very best settling into your new home. Kind regards, John Horton, Owner and Director.
★★★★★ 5/5
GoogleHorton & Garton have been fantastic - from the first viewing the service has been miles ahead of the competition. All of the viewings were straight forward to organise, the viewers were knowledgable (we had some viewings with other agencies who didn't know the basics such as square meter of the flat, or simply just not turn up), and all the staff are great to deal with, especially Joel & Nick.
At times, it felt like you were the only guys who gave us guidance. I highly recommend dealing with Horton & Garton.
Liam · 2 June 2023 · Horton and Garton London (176 King Street)
Agent replied · 30 September 2023
Good morning Liam and Lorrie, thank you for sharing your sharing your wonderful 5-Star review and congratulations on the recent exchange and imminent completion. It has been our pleasure working with you and your and welcome to Stamford Brook and Ravenscourt Park and your new Hammersmith W6 home.
I remember you travelled a long way to see this property and you were 100% focussed from the initial offer acceptance, through the conveyance process and all the way to the completion date and move in.
Well done Nick and Joel in the team for expediting matters with your solicitor and making the move date happen and I am not sure lesser agent could not have managed how we ensured matters moved forward effectively. 10/10 Nick and Joel.
On behalf Nick, Joel, myself and the team here at Horton and Garton we wish you all the very best settling into your new home. Kind regards, John Horton Director, and owner.
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