Trusted Agent profile

Horton and Garton estate agents in London

4.8

★★★★★ Excellent

1,375 reviews across 3 offices and 4 platforms

www.hortonandgarton.co.uk

Horton and Garton has three offices, all in London. Together they have 1,375 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,337

Reviews on Google

All 3 offices

Facebook logo

4.1 / 5

27

Reviews on Facebook

All 3 offices

Trustpilot logo

6

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Horton and Garton's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,337 reviews on Google only. Show every review

5/5

Google

The entire Horton and Garton team comprising of Anin, Alliayh and Nicola have been very helpful to find us our next rental home. The entire agency exhibited a smooth process right thru short-listing, offer acceptance through to the contracting and moving in. Well done H&G King Street, H&F branch an keep it up. Thank you:-)

MUNISH · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hi Munish, Thank you for your super review. Best wishes settling into your new Ravenscourt Park home. Kind regards, John Horton, Director and Owner

5/5

Google

We had a great experience renting with Horton&Garton. The agency is really on top of things and they were quick to respond to our calls and emails. The team are all super nice, can highly recommend them!

Marie · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hi Marie, Thank you for your super 5 Star Review. Kind regards, John Horton, Director and Owner.

5/5

Google

Horton and Garton, and specially our agent Alliyah provided a 5 out of 5 service during the bidding phase for the flat. Alliyah was really quick with the responses and explained in a very clear manner the whole process for getting the flat rented. I highly recommend Horton and Garton service and specially, Alliyah as the lettings agent. I have been renting flats for the past 10 years and I have dealt with circa 8 different agencies within London, Edinburgh and Norwich and I would recommend Horton and Garton as one of the two best agencies I have dealt by far! 5 out of 5!

David · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hello David, thank you for your time to share your super 5-star review with your experience working with Alliyah and the rental team with rental of your West London home. Welcome to Stamford brook and Ravenscourt Park. Your testimonial is 11/10 and a big well-done Alliyah and the rentals team managing the set-up of the tenancy, your move in smoothly and effectively. On behalf of Alliyah and the and the letting team in closing the deal and making it all happen best wishes settling into your new Hammersmith home. Kind regards, John Horton. Director and owner

5/5

Google

We had a wonderful experience with Horton and garton and especially with Shiyane! She was a true angel and such a big help. Flat hunting in London is a true challenge but with her as an agent we always had someone with good expertise on the market and helpful advices. She supported us since the beginning of our search and finally got us a lovely apartment. The paperwork, communication and general organisational staff worked well and without issues. Thank you again for your help dear Shiyane!

Elisabetta · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hello Elisabetta, thank you for sharing your 5-Star review with your experience securing your new Chiswick, W4 home with my colleague Shiyane. Hearing and seeing your comments about Shiyane and the rentals team doing a great job is music to my ears, well done team HG. It’s a team effort for sure and on behalf of Shiyane and all the lettings team we wish you all the very best settling into your new Chiswick home. Kind regards, John Horton, Director, and owner.

5/5

Google

I So pleased we appointed Horton and Garton to sell our 3 bed flat in Hammersmith. Excellent service from start to finish. Got lots of viewings and offers above asking price and proactive in getting the deal done. As an independent, local agent they are highly recommended.

Anne · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hi Andy, thank you for sharing your sharing your 5-Star review with your experience working with Anna here at the Horton and Garton sales team on the sale of your property. Thank you for the business, your trust in our marketing strategy to secure best terms and instructions. I am delighted that we secured the sale and completed the deal and closed the circle of business after buying the flat through myself many years ago… (a long time ago) On behalf of Anna, Ashley Clements and all the team we wish you all the very best for 2024. Kind regards, John Horton Director, and owner.

5/5

Google

Thank you so much for your help in finding our dream flat in Ashford Surrey. You have been patient and kind throughout the process, and we really appreciate it! Your expertise and understanding have made this a smooth transaction, even when i delayed in responding to your emails and messages you were very patient with us. We couldn’t be happier with our new home, and we thank you for making it possible and seamless . We highly recommend Horton and Garton Ltd to anyone looking for an experienced, reliable, and knowledgeable professionals. We were delighted with their services throughout the entire process of renting our flat. They provided us with extremely helpful advice and guidance every step of the way and ensured that we understood all aspects involved in renting the property. Thank you....

Blessing · 25 November 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hello Blessing, thank you for your time to share the 5-star review with your experience working with Fahim, Alliyah and Aggie and the rental of your new home. Ashford, Surrey may not be our patch of West London however when we have the opportunity of working with the very best properties and landlords, we do our very best to secure the very best tenants. On behalf of everyone in the lettings team in closing the deal and making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

Rating only, no written review.

Molly · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Molly, thank you for your 5-star review for the Horton and Garton lettings team. Welcome to Brackenbury Village and your new Hammersmith home and well done Fahim and the rentals team managing your move with in effectively. All the very best settling into your new home. Kind regards, John Horton. Director and owner

5/5

Google

A very helpful and friendly agency, they took very good care of us!

Egemen · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Egemen, thank you for your super 5-star review working with Shiyanne and the rentals team. I trust you are settling in very well to your new Hammersmith home. Kind regards, John Horton. Director and owner.

5/5

Google

Excellent service and friendly staff made a difference in looking for a new apartment. Would recommend to anyone looking in the areas covered by the firm.

Matt · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Matt, thank you for your time to share the 5-star review with your experience working with Anin and the lettings team. Welcome to Hammersmith and your new Ravenscourt Park home. It is always a pleasure to see such wonderful comments about my colleagues and the lettings team, well done Anin securing you the property and the whole lettings team managing the set-up of the tenancy agreement smoothly and effectively. On behalf of Anin and the letting team in closing the deal and making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

Hi Horton and Garton (Fahim Abdul) has been absolutely great from the start of my interest in the property. Always communicative, and keeping me updated throughout the process. Thank you so much.

Kathleen · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Kathleen, Thank you so much for your wonderful review and your client recommendations... working with the very best people does smooth the process and well done Fahim for introducing and securing you your wonderful new Chiswick home... and the lettings admin team making the move happen on time! Best wishes, John Horton Director and Owner

5/5

Google

I was worried and struggled to find my new flat, but after I met Horton & Garton, especially Shiyane, she made me feel comfortable and tried her best to help me. Thanks to her, I could find a flat that I liked, and she helped me with everything until I moved in, taking care of me. I appreciate her and highly recommend her!

Jiye · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Jiye, thank you for your time to share the 5-star review with your experience working with Shiyanne and the rental team with rental of your new Hammersmith home. It is such a pleasure to read and see such wonderful comments about my colleagues and the lettings team, securing the property and managing the set-up of the tenancy agreement smoothly and effectively. On behalf of Shiyanne and the letting team in closing the deal and making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

The entire Horton and Garton team comprising of Anin, Alliayh and Nicola have been very helpful to find us our next rental home. The entire agency exhibited a smooth process right thru short-listing, offer acceptance through to the contracting and moving in. Well done H&G King Street, H&F branch an keep it up. Thank you:-)

MUNISH · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Munish, Thank you for your super review. Best wishes settling into your new Ravenscourt Park home. Kind regards, John Horton, Director and Owner

5/5

Google

Horton and Garton, and specially our agent Alliyah provided a 5 out of 5 service during the bidding phase for the flat. Alliyah was really quick with the responses and explained in a very clear manner the whole process for getting the flat rented. I highly recommend Horton and Garton service and specially, Alliyah as the lettings agent. I have been renting flats for the past 10 years and I have dealt with circa 8 different agencies within London, Edinburgh and Norwich and I would recommend Horton and Garton as one of the two best agencies I have dealt by far! 5 out of 5!

David · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello David, thank you for your time to share your super 5-star review with your experience working with Alliyah and the rental team with rental of your West London home. Welcome to Stamford brook and Ravenscourt Park. Your testimonial is 11/10 and a big well-done Alliyah and the rentals team managing the set-up of the tenancy, your move in smoothly and effectively. On behalf of Alliyah and the and the letting team in closing the deal and making it all happen best wishes settling into your new Hammersmith home. Kind regards, John Horton. Director and owner

5/5

Google

We had a wonderful experience with Horton and garton and especially with Shiyane! She was a true angel and such a big help. Flat hunting in London is a true challenge but with her as an agent we always had someone with good expertise on the market and helpful advices. She supported us since the beginning of our search and finally got us a lovely apartment. The paperwork, communication and general organisational staff worked well and without issues. Thank you again for your help dear Shiyane!

Elisabetta · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Elisabetta, thank you for sharing your 5-Star review with your experience securing your new Chiswick, W4 home with my colleague Shiyane. Hearing and seeing your comments about Shiyane and the rentals team doing a great job is music to my ears, well done team HG. It’s a team effort for sure and on behalf of Shiyane and all the lettings team we wish you all the very best settling into your new Chiswick home. Kind regards, John Horton, Director, and owner.

5/5

Google

I So pleased we appointed Horton and Garton to sell our 3 bed flat in Hammersmith. Excellent service from start to finish. Got lots of viewings and offers above asking price and proactive in getting the deal done. As an independent, local agent they are highly recommended.

Anne · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Andy, thank you for sharing your sharing your 5-Star review with your experience working with Anna here at the Horton and Garton sales team on the sale of your property. Thank you for the business, your trust in our marketing strategy to secure best terms and instructions. I am delighted that we secured the sale and completed the deal and closed the circle of business after buying the flat through myself many years ago… (a long time ago) On behalf of Anna, Ashley Clements and all the team we wish you all the very best for 2024. Kind regards, John Horton Director, and owner.

5/5

Google

Thank you so much for your help in finding our dream flat in Ashford Surrey. You have been patient and kind throughout the process, and we really appreciate it! Your expertise and understanding have made this a smooth transaction, even when i delayed in responding to your emails and messages you were very patient with us. We couldn’t be happier with our new home, and we thank you for making it possible and seamless . We highly recommend Horton and Garton Ltd to anyone looking for an experienced, reliable, and knowledgeable professionals. We were delighted with their services throughout the entire process of renting our flat. They provided us with extremely helpful advice and guidance every step of the way and ensured that we understood all aspects involved in renting the property. Thank you....

Blessing · 19 November 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hello Blessing, thank you for your time to share the 5-star review with your experience working with Fahim, Alliyah and Aggie and the rental of your new home. Ashford, Surrey may not be our patch of West London however when we have the opportunity of working with the very best properties and landlords, we do our very best to secure the very best tenants. On behalf of everyone in the lettings team in closing the deal and making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

I had a very positive experience in finding a perfect next flat. Shiyane has been instrumental in it. She has communicated well, positively and worked through every concern and difficulty that flat finding involves. I can't recommend her enough.

Dmitri · 26 October 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Good morning Demitri, thank you for posting your 5-star review with your experience working with Shiyanne and the rental team with rental of your West London home. It is such a pleasure to read and see your review. 10/10 Shiyane and the rentals team managing the set-up of the tenancy agreement smoothly and effectively. A very warm welcome to your new home and enjoy the view… On behalf of Shiyane and the and the letting team making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner

5/5

Google

I am pleased with my experience renting a flat with Horton & Garton. The process ran smoothly and the team was efficient and supportive. I would like to commend Shiyane for her responsiveness, promptly addressing any questions or concerns that I had.

Antoine · 26 October 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Good morning Antoine, thank you for your time to share the 5-star review with your experience working with Shiyanne and the rental team with rental of your West London home. A very warm welcome to Hammersmith! It is such a pleasure to read and see your review. 10/10 Shiyanne and the rentals team managing the set-up of the tenancy agreement smoothly and effectively. On behalf of Shiyanne and the and the letting team making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner

5/5

Google

I had a very positive experience in finding a perfect next flat. Shiyane has been instrumental in it. She has communicated well, positively and worked through every concern and difficulty that flat finding involves. I can't recommend her enough.

Dmitri · 20 October 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Good morning Demitri, thank you for posting your 5-star review with your experience working with Shiyanne and the rental team with rental of your West London home. It is such a pleasure to read and see your review. 10/10 Shiyane and the rentals team managing the set-up of the tenancy agreement smoothly and effectively. A very warm welcome to your new home and enjoy the view… On behalf of Shiyane and the and the letting team making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner

5/5

Google

We used H&G as we bought the property through them. We had a particularly challenging sale, loosing a few properties we were buying, solicitors going bankrupt in the middle of the sale!! However George worked very hard over the closing weeks to get to exchange despite the numerous challenges thrown our / his way.

Alex · 20 October 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Hi Alex, I have just seen your wonderful comments and a BIG thank you for your time to share the 5- Star review with your selling experience working with George and the Horton and Garton sales team. The one truth in the world of property is that genuine client loyalty is sparce and for you to have bought and sold with Horton and Garton for me is the benchmark; and I was delighted to close the circle for you and get you moving. This sale and purchase was a text book transaction of what could go wrong in the conveyance process and despite every hurdle our best efforts and everyone’s patience prevailed and we successfully closed the deal. On behalf of George and the sales team best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

I am pleased with my experience renting a flat with Horton & Garton. The process ran smoothly and the team was efficient and supportive. I would like to commend Shiyane for her responsiveness, promptly addressing any questions or concerns that I had.

Antoine · 20 October 2023 · Horton and Garton London (172 King Street)

Agent replied · 16 June 2024

Good morning Antoine, thank you for your time to share the 5-star review with your experience working with Shiyanne and the rental team with rental of your West London home. A very warm welcome to Hammersmith! It is such a pleasure to read and see your review. 10/10 Shiyanne and the rentals team managing the set-up of the tenancy agreement smoothly and effectively. On behalf of Shiyanne and the and the letting team making it all happen best wishes settling into your new home. Kind regards, John Horton. Director and owner

5/5

Google

We used H&G as we bought the property through them. We had a particularly challenging sale, loosing a few properties we were buying, solicitors going bankrupt in the middle of the sale!! However George worked very hard over the closing weeks to get to exchange despite the numerous challenges thrown our / his way.

Alex · 23 September 2023 · Horton and Garton London (176 King Street)

Agent replied · 24 March 2024

Hi Alex, I have just seen your wonderful comments and a BIG thank you for your time to share the 5- Star review with your selling experience working with George and the Horton and Garton sales team. The one truth in the world of property is that genuine client loyalty is sparce and for you to have bought and sold with Horton and Garton for me is the benchmark; and I was delighted to close the circle for you and get you moving. This sale and purchase was a text book transaction of what could go wrong in the conveyance process and despite every hurdle our best efforts and everyone’s patience prevailed and we successfully closed the deal. On behalf of George and the sales team best wishes settling into your new home. Kind regards, John Horton. Director and owner.

5/5

Google

George Smith went through the process of selling my apartment which sold in less than a week. Serious and super efficient real estate agency, I recommend it to everyone.

Massimo · 31 August 2023 · Horton and Garton London (176 King Street)

Agent replied · 30 September 2023

Hi Massimo, It has been my pleasure working with you… again to sell the property this time around and we have closed the circle. Do keep in touch and all I can say is that I wish many more of our buyers and sellers were a wee bit more pragmatic about the buying and selling process and to trust in their estate agent to get on with it. All the very best for the future and see you hopefully for an espresso and catch up in Florence. On behalf of George and myself, Thank you for the business. John Horton MNAEA MARLA Owner and Director

5/5

Google

We had a great experience finding a rental property with Horton & Garton. We worked with Shiyane specifically who was very helpful, accommodative, and communicated with us promptly, which we appreciated. We would highly recommend their services.

Kerry · 31 August 2023 · Horton and Garton London (176 King Street)

Agent replied · 30 September 2023

Hi Kerry, thank you for your time sharing your 5-Star review with your experience securing your new Hammersmith and Ravenscourt Park, W6 home and working with Shiyane and the Horton and Garton lettings rentals team here. It is always a genuine pleasure seeing a super 5-star review. Thank you. On behalf of the lettings team we wish you all the very best settling in to your new home. Kind regards, John Horton, Director, and owner.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Horton and Garton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Horton and Garton is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

ESTAS

Horton and Garton and its branches won ESTAS awards in four years, most recently 2021.

ESTAS winners in four years, the group and its branches: 2018, 2019, 2020, 2021.

ESTAS awards by year, 2018 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about Horton and Garton

Which Horton and Garton office has the most reviews?

London (176 King Street) has the most, with 687 reviews rated 4.8 out of 5, followed by London (172 King Street) with 552.

Where are the Horton and Garton offices?

The three Horton and Garton offices, by town:

Has Horton and Garton won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.

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