5/5
Great team from the start to the Sales and the progressions team. They kept us informed and whenever we had any questions we had them answered quickly. I would recommend them and each of the team are friendly and helpful.
Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Showing 1,876 reviews on Google only. Show every review
5/5
Great team from the start to the Sales and the progressions team. They kept us informed and whenever we had any questions we had them answered quickly. I would recommend them and each of the team are friendly and helpful.
5/5
The staff at the Holden Copley, Arnold Branch, were most helpful. Response to e-mails and telephone calls were timely. Nothing seemed too much trouble and I felt valued as a customer. Thank you.
5/5
Extremely happy with the service if u have to pay an agency I would recommend Holdencopley! Lovely staff regular updates no jargon just friendly people helping in a time of extreme stress so a big thank you to all the staff every single one! Beginning to end Regards
5/5
From the original offer right the way through as first time buyers, we have been informed on a regular basis the progression of our purchase. Very friendly service, and happy to have general conversation with you also. Would highly recommend.
5/5
As a buyer i recieved Superb service from start to finish. Georgia inparticularly was so helpful. Very knowledgeable...nothing was ever too much to ask for. She's a credit to the company.
5/5
Recently used Holden Copley to buy a house, and would definitely use again. They were always on top of things and offered quick responses.
5/5
Fantastic service from Holden Copley lettings team, quick turnover. Specially Luke has been very helpful and professional. Really happy to recommend them.
5/5
Excellent service from start to finish! Great pictures and marketing, amazing team in the office and very supportive through a very difficult sale! Highly recommend their services. First class guidance and advice.
5/5
As a buyer I've had an excellent experience with Holden Copley. Extremely helpful staff and always rang me back when I left a message. Highly recommended.
5/5
Purchased through Holden and Copley. Dawn the morthage Advisor was great very professional. Sales staff excellent friendly always have a smile. Thank you Teagan Mccutcheon
5/5
We were extremely satisfied with the service we received from Holden Copley, we were kept up to date during every stage of the sale. We would certainly recommend Holden Copley without reservation.
5/5
All the team at Holden Copley worked tirelessly to progress the sale of the property. The regular informative updates were appreciated as was their professionalism. Great team effort.
5/5
Professional yet personable, very quick to respond to queries and never an issue to chase the other side for updates. As a first-time buyer I wasn't sure what to expect but always felt assured that things were heading in the right direction. My thanks to Sheryl, Emma and the team.
5/5
Great service from all the staff! We were always kept up to date with weekly calls from the office regarding our purchase and we always got quick responses to our emails. We will recommend Holden Copley for sure
5/5
I have to congratulate the team, everyone I have spoken to or had any dealings with have been helpful, friendly and knowledgeable. Nothing has appeared to much trouble and they have always replied promptly to any questions I have asked. I would recommend Holden Copley to anyone who values sound advice and an efficient service. Thank you once again
5/5
Really happy with the service from Holden Copley- from valuation through to completion. Good communication during the process and good quality media to support the marketing of the property. Thank you.
5/5
From valuation to completion very professional service. First buyer dropped out property back on the market same day with multiple viewings very quickly. Found all staff pleasant and knowledgable always available to answer any queries. Constantly updating progress.
5/5
Just exchanged on our new house with HC, the team have been really helpful and quick at what they do. I've mostly been dealing with Sheryl and Emma, and I've always felt in safe hands. If only solicitors were this efficient! Thanks to all the team 👍🏻😄 …
5/5
Excellent communication, very professional, tenacious and determined to deliver the best service for us throughput the whole process . We can highly recommend Holden Copley and would definitely use again in the future. Many thanks for all your hard work!
5/5
Excellent service from all the team from start to finish. We have had bad experiences with estate agents in the past but this company are brilliant and go over and above, and in particular Matt Copley who clearly works ridiculously long hours is totally dedicated to making this company stand out. Can't rate them highly enough. Thank you team!
5/5
Buying a house isnt always the smoothest process but when i had issues it was the support from Holden Copley that made it easier for me, it felt as they acted as my solicitor, my mortgage broker and vendor all in 1. Absolute credit to everyone at the Arnold office, i strongly recommend their services.
5/5
Everyone at Holden Copley that I dealt with was friendly, helpful and supportive. Right down to the last minute where we were exchanging they were as much a part of the buying process as my solicitor was. Can't thank them enough for their help.
5/5
Holden and Copley... where to start!? They are the best! They maintain a high level of service across the board, from the agents showing you around the houses, to the office staff organising everything behind the scenes. Every single person i have liaised with has been professional, kind and driven to help you as much a possible. Thank you so much al of you who have helped us to buy our first home, you are fantastic! Gina & Ben x
5/5
Amazing company to buy your house with!! We’re FTB, they showed and helped me and my wife all the way through the process. Reassuring us,I would highly recommend this company. We’re now proud owners of our first ever house thanks to the efforts of all involved in the sales team.
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The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.