Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

I started with 3 valuations of my property from 3 different estate agencies. I was the most impressed with the online presence of Holden Copley on RightMove and the quality of the photography. Great photos sell houses, 3D tours are ideal during COVID-19 as you can visualise the space before viewing. Both are included. The rates are competitive, a lot is included and they could fit photography, viewings and EPC around my busy work schedule. I put my house (3 bed semi around 200k in Beeston) on the market and had just short of 25 viewings booked for the following week. It was featured on Rightmove due to the attention it was getting. I received 7 offers, 3 above asking price and accepted one after the property being on the market for 10 days. Really impressed with the service all round, if the staff are busy at the time they will call you back as soon as they can.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 27 August 2020 · HoldenCopley West Bridgford

5/5

Google

Currently buying a house through Holden Copley and they have been so helpful, specifically Nicola who has been there with a smile every time I’ve needed help with forms, multiple times, every time I’ve rang she’s managed to have me sorted by the end of the day! All the girls have been wonderful. So thank you, what a great team at Hucknall xPositiveResponsiveness, Quality, Professionalism

Laura · 25 August 2020 · HoldenCopley Hucknall

5/5

Google

An amazing end-to-end customer experience, from initial enquiry, to being kept up to date with viewings and offers. A truly professional team, who made the sale of my house hassle free, and all within a couple of weeks. I wouldn't hesitate to recommend HoldenCopley to anyone looking for a professional and personal experience.PositiveResponsiveness, Quality, Professionalism, Value

Joe · 25 August 2020 · HoldenCopley Hucknall

5/5

Google

We found all staff to be really helpful and professional. They kept us updated constantly and made us feel that they cared about the sale of our property as much as we did. They were consistently positive and proactive and guided us through the process smoothly. Thank you Holden Copley!PositiveResponsiveness, Quality, Professionalism, Value

Izzy · 25 August 2020 · HoldenCopley Hucknall

5/5

Google

I have had a great experience with all the staff at Holden Copley. They were really friendly and fast moving, even during COVID19. They listed and sold my house within a week. Sarah has been great dealing with all the offers when they came in and helped me make the right decision on who to sell to. I have also been able to get a hold of someone if i had any questions and i have always had quick responses to my emails. they have made a daunting experience a breeze! i cannot recommend them enough!PositiveQuality

Chelsey · 25 August 2020 · HoldenCopley Hucknall

4/5

Google

Rating only, no written review.

Margaret · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you for the ratings, we wish you all the best in the future!

5/5

Google

Rating only, no written review.

Lisa · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us 5*, we wish you all the best in the future!

5/5

Google

Rating only, no written review.

Tom · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us 5*, we wish you all the best in the future!

5/5

Google

Rating only, no written review.

William · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you for leaving us a 5*, we wish you all the best in the future!

5/5

Google

Excellent service and very efficient staff especially Sheryl.

Jayne · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Very professional staff. They kept us up to date every step of the way. I highly recommend them.

Liz · 7 July 2020 · HoldenCopley Hucknall

5/5

Google

Very professional, and empathetic staff. Helped us to get the house we wanted quickly!

Nick · 7 July 2020 · HoldenCopley Hucknall

5/5

Google

It is always a pleasure speaking with the Hucknall branch, everyone is friendly and very informative which certainly helped take the stress off buying my first home. Thanks team :)

Connor · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

This is the first time I have used Holdencopley and I am glad I did, the staff are extremely helpful through out the whole process, and extremely polite, A special thank you goes to Georgina at the hucknall branch she went above and beyond what I was asking of her, she seemed to be the only one to get answers for me when I was getting worried that things were not going to plan, she even knew more than my solicitors massers about what was going on she was on the phone constantly to my buyers and their mortgage lender and there solicitors trying to speed things up and keep me in the loop (give that girl a raise ;) so tnk u Georgina

John · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Recently used for purchasing and letting agent. Excellent service, very professional and superb communication throughout entire process. Thoroughly recommend, teams at both Hucknall and Arnold offices are excellent.

Simon · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

As buyers we were impressed by the professionalism and hard work of the team (particularly Sheryl), who made a very stressful experience easier by keeping us informed at all times, and making sure that everything went through properly

Victoria · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

I'd just like to say thanks for a top class service. The photos and description were fantastic. From my first enquiry to have a valuation to the point of sale I have been kept up to date. Thanks again to the whole team.

Eric · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Excellent service from the Holden Copley Team, responsive and always kept up to date with the situation on selling my house. Definitely be using your service again, thank you all x

HIIT · 7 July 2020 · HoldenCopley Hucknall

5/5

Google

As first time buyers and being unsure of the process HoldenCopley was very helpful keeping us up to date and explaining everything to us. Highly recommended would use HoldenCopley again happily.

Adam · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

I am a 77 year old gentlemen moving house for the first time in 55 years. The Team at HoldenCopley have been fantastic from selling my home and helping me with the purchase of my new home . Thank you very much Brian

Brian · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Purchasing a house through HC, soon to complete, took a while but we got there just before my mortgage offer expired. Can't recommend Nadeem, their in house mortgage advisor enough. All round great service from my experience.

Alexander · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

We can not praise HoldenCopley enough. They kept us informed and if we had any problems they are very helpful. We would recommend them 100%. We would like to thank them for making a stressful time a lot easier. Regards Richard and Susan

Susan · 7 July 2020 · HoldenCopley Hucknall

5/5

Google

What can i say. They were simply brilliant. Don't want to list any specific names as honestly, all the team was great. Kept us updated at all times, with more feedback and updates that we could possibly imagine. Easy to talk to , replying to emails very fast, listening to suggestions and most importantly, providing massive support and clearly know what they're doing. Would highly recommend to anyone that is looking for a decent and customer friendly agent trough out the whole process, not only until the agreement is sign :)

Chris · 7 July 2020 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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