Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Fantastic service from start to finish. We had a rollercoaster ride in our house move journey, but the team at HoldenCopley were friendly, informative, professional and incredibly helpful throughout - there were several key times where they went the extra mile to ensure we moved successfully - a company you can really trust to do right by you!

James · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Holden Copley were very efficient in the sale of my house. Lovely photos were taken of my house including the 360° tour. Yasmin was also very helpful in organising viewings and any questions I had. Would definitely use again.

Jen · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

I would recommend Holden Copley to anyone. Why? The Arnold Office were great and extremely proactive The different stages of the sale were handled by specific subject matter experts The whole team were a joy to work from start to finish including Matt with the original valuation to the photographer and energy surveyor. Special thanks go to Georgia I always felt they were in control Many thanks

Trevor · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

The purchase of our new home has been a long and bumpy ride (no fault of HoldenCopley), but throughout it all the team at HoldenCopley have been helpful, professional, communicative and genuinely caring. I would recommend them without hesitation.

Barret · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Shown around property we were interested in buying by Jack Best. Jack acted in a very professional manner and was able to answer any questions relating to the property. We subsequently made an offer on the property and Jack kept us informed throughout the liaising process with the vendors. My Wife and I consider Jack to be a great asset to Holden Copley and thank him wholeheartedly for his assistance with the purchase.

Bill · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

Just completed the sale of our house with Holden Copley. Took 13 months (through no fault of theirs), but throughout this long process we were always kept well informed and whichever of the many staff we had communications with over this time we were always dealt with in a very professional manner. It's not hard to see why they appear to have the majority of the 'for sale' boards around the area. Would certainly use them again (but hopefully not too soon !) :-)

Jean · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

I have just sold a property with Holden Copley, It was the Arnold office that dealt with the selling and i genuinely could not have been happier with the service they provided. The guy (apologies for forgetting his name) who came out and valued my property was extremely clear, very genuine, honest, explained absolutely everything too me, I didn't feel any pressure to commit to holden copley at all, To the different girls in the office who i dealt with who were absolutely SPOT ON. Every single one of them went out of there way to help me complete the sale, helped with absolutely everything along with the sale, explained everything to me clearly, answered emails quickly, phone calls instantly, and there was ALWAYS somewhere willing to help and go out of there way! There is genuinely not a single bad word i could say about my experience with Holden Copley and I would highly advice using the company! I will be sure to tell people about this, and the next time I come to sell a property i will 100% be using you guys! Thank you very much!

Sam · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

With two failed purchases and one failed buyer Holden Copley hung in and got another buyer for us within three weeks . Again with constant communication with our buyer they were able to hold it all together while we secured our third purchase. Today the 28th January we exchanged on our new home just three weeks after our offer was accepted . Thank you so much for your help . Very Professional .

Robert · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

Lottie and the rest of the team in the Arnold office have provided a amazing service in both the sale of my house and with purchasing our new one. Excellent communication right from the outset, keeping me up to date with every stage of the process and prompt responses to my numerous emails! Such lovely photos taken of the house and the 3d tour is amazing - it definitely helped us have a really good virtual viewing of the house we're going to buy before actually going to visit. The added bonus is that we can keep taking a look at the new house without having to go in person! Our house was on the market for less than a week before it had sold and Holden Copley handled all of the visits for us which we really appreciated. The process is going so much smoother than when we last brought a house. Would absolutely recommend.

Kim · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Excellent service. After moving from another estate agent who we had been with for 4 weeks with no offers made, HoldenCopley sold our house within 2 weeks of them taking our property on. I want to say a special thank you to the young lady photographer, unfortunately I cannot remember her name, as she has been brilliant. The photographs she did were of a lot better standard to the previous agent's and she also did our open day and was extremely professional and brilliant with the potential buyers. Generally the communication with the agent has been great with regular updates and they were also quick to get the file sale board up outside the house (another thing the previous agent took a long time to get done). Overall I would thoroughly recommend them as an agent. Thank you for all your work!

Kate · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Holden Copley are a very friendly team, always happy to help and assist no matter what the circumstances. Ensuring that they make the process as easy and simple as possible, accommodating where possible (for example arranging/holding viewings on your behalf). Even trying to help you find your next home based on your requirements, they make it their personal mission to ensure that you are happy with the service that you are being provided with. Can't recommend them enough!

Mark · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

From start to finish, Holden & Copley did a faultless job in selling our property. Everyone who we dealt with were extremely profession and the service we received was of the highest standard. I would highly recommend them and will use them over and over again in the future. Can't thank them enough!

Emily · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you for your lovely feedback, we wish you all the best in the future! H.C

5/5

Google

I have never sold a property before and was a little apprehensive about doing it. Holden and Copley staff were extremely helpful from start to finish and always available if I had a question making the process easy. I couldn't recommend them highly enough. Thanks again all involved.

Anton · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Holden Copley Hucknall have been great from start to finish! They were quick and efficient, and came at a time that suited us to get our property onto the market. The pictures were brilliant, and I can always tell straight away from looking at Rightmive etc which are on with Holden Copley because the pictures are just a lot better! They were very helpful with viewings of the property and did the viewings when we couldn't. And when we had offers etc had our best interests at heart and were able to get us the best price. We were sold within 3.5 weeks of the property first going onto the market! Also the property we have brought was also with Holden Copley and they were so helpful when it came to bidding etc. And managed to help us get our dream home! Thanks to Sarah, Sadie, Lydia and the rest of the team you were great and thanks again for helping us through this stressful process. Would highly recommend!

Nicole · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Buying a house from Holden and Copley was a swift and easy process, although stressful and nail biting at times the team always seemed to put me at ease. I dealt with Ellie who has the most wonderful telephone manner, very friendly and helpful, perfect for the sales team, almost felt as though I was talking to a friend! And Melissa who I dealt with the most. Melissa’s email responses were quicker than the speed of light and when buying a house it always makes you feel better to be kept up to date, again friendly and helpful, a great team, hopefully I will NEVER have to do this again but I’d consider Holden and Copley for sure if I did!

Lindsay · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

I used HoldenCopley for the sale of my house. They were good from start to finish and kept me updated throughout. They made the sale of my house very easy and handled it in a professional manner especially Sheryl who was great to deal with. Would highly recommend them and would use them again.

Liam · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

Update on this review. My first sale 4 months ago fell through as buyer withdrew. I sold again almost immediately. Delay has been due my vendor, purchaser and myself agreeing to wait until after Christmas. Holden Copley have been with me all the way. Communication first class. Thank you so much Sheryl and team. . ottie and team in the Arnold office provided a quick efficient service in the sale of my house. Excellent communication and prompt responses to queries. I re-arranged my kitchen and conservatory and requested new photos. This was no problem. They were done quickly and posted on Rightmove but meantime I received an offer on the house! My first offer came within days but I finally accepted another offer just 3 weeks after putting my house on the market. Their recommendations of solicitors proved to be very competitive too.

ROSE · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

I would like to thank all the staff at Holden Copley for their kindness and professionalism. Their attention to detail when putting our property on the market was key to the completed sale. I would also like to thank Melissa who's continued support throughout helped everyone (solicitors etc) work together. Melissa deserves recognition for her passion and dedication. Melissa always listened before offering her expertise on all matters. Thank you again! :)

Shane · 1 October 2020 · HoldenCopley Nottingham

5/5

Google

My partner and I have just purchased our first house through Holden Copley and we can't recommend them enough! There were a number of delays throughout the buying process but the ladies at Holden Copley kept us updated every step of the way and continuously chased things up with the solicitors from both sides to help the process move as smoothly as possible. The staff were so helpful and genuinely friendly which made a stressful situation so much more bearable! If you are moving into the area we would 100% recommend Holden Copley! Thanks again 💜

Heidi · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

HoldenCopley have been extremely brilliant and the customer service has been on point we sold our home with them in less than two weeks. Moving home can be an anxious time and staff at the branch were understanding and reassuring throughout. All staff members at the branch provided fabulous support and were very pleasant at all times. Thank you for making our process a smooth one. Sharan

Khushi · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

Me and my partner recently sold and purchased a property with Holden Copley. We couldn’t recommend them enough, it’s really no wonder they have won best Estate agent awards. They have been fantastic at communicating in every aspect of the sale and purchase and have consistently had a no problem approach and dealt with any queries and concerns in a timely manner. All the staff that we have had contact with have treated us so well and made it clear they really value their customers and will go out of their way to do anything possible to help. We Are close to the end of our purchase and sale with Holden but on behalf of Andy and I we just wanted to say a massive thank you for making this stressful process as smooth as you possibly could. We will definitely be choosing you again in the future.

Elizabeth · 1 October 2020 · HoldenCopley Nottingham

Agent replied · 1 October 2023

Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!

5/5

Google

I recently used Holden Copley for the letting out of a couple of properties. Having received such an impressive service, I felt nothing but compelled to leave this review, which is greatly deserved. Luke and Layla have simply been fabulous - they have a high level of integrity and they are extremely pleasant to deal with. They also seem to have a knack for finding simple solutions to something a landlord might get worked up or worried about. I found them to be very patient and accommodating with great problem solving ideas. Maybe most importantly, and I can’t stress this enough, from my perspective it seemed like they were fair to both sides when matching a tenant with a property. I was happy with their tenant due diligence and I feel that as a landlord they would have represented me in a positive light to any prospective and my new tenants. The happier the tenants, the better chance there is of a happier landlord. As well as Luke and Layla, I must also mention Ryan, Alexandra, Ellisia, and Verity - as well as the entire team. There is a seamless operation in place where everything gets done straight away and to a very high standard. I have never had to chase anything up and the quality of work has been fantastic. Thank you Holden Copley. I will definitely be returningPositiveResponsiveness, Quality, Professionalism, Value

Nevin · 28 August 2020 · HoldenCopley Nottingham

5/5

Google

The staff are really friendly and on the ball with everything, they stay in constant contact and did a professional job.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 27 August 2020 · HoldenCopley West Bridgford

5/5

Google

I can't thank the team at HoldenCopley enough. They were so fast and efficient. The pictures of my house were stunning and it sold STC in 10 days to a cash buyer! I couldn't be happier. Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value

GalaxyStar · 27 August 2020 · HoldenCopley West Bridgford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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