Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Completed on Friday 21st on our sale and the overall process has been great. From the start receiving the valuation from Tom, to dealing with Nicola in regards to bookings & negotiation and then to Sheryl which has been amazing throughout the sales progression process. Communication has been always exceptional. Thank you :) All the best.

Gabriel · 7 July 2021 · HoldenCopley Hucknall

Agent replied · 7 July 2023

Hi Gabriel, that is great to hear! We are so pleased that you were happy with our staff and our service from start to finish. We hope to see you again soon!

5/5

Google

Holden & Copley have delivered a professional, super organised, high quality and well informed level of service throughout the sale of our home, on the back of a very reasonable fee. 5 stars from us and a big thank you!

M · 7 July 2021 · HoldenCopley West Bridgford

5/5

Google

HoldenCopley were our first choice when selling our property and we were not wrong with our decision. Sammi, Zoe & Liberty have been nothing but helpful, answering our question and responding promptly to our emails. Our property was sold stc within 8 weeks which honestly felt like a breeze. I will definitely be using HoldenCopley again and I will take extra notice on “For Sale” properties listed under this agency as the process has been seamless. Thank you again ladies x

Siobhan · 7 July 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Siobhan, thank you for leaving us a fantastic review. We are so pleased that you are happy with our services and our great team. We hope to continue to build an excellent relationship with you. HC x

5/5

Google

Holden&Copley have been fantastic for not only the sale of my property but also for my purchase. They are friendly, professional with great communication. I have recommended them highly to friends and Family as I am so impressed with how well they work. Liberty, Zoe, Alexandria and Sammy have been great!

Amy · 7 July 2021 · HoldenCopley West Bridgford

5/5

Google

Just wanted to say how extremely happy I am with Holden Copley. We have sold our property with in a week and the staff was very helpful and professional. I need to say a massive thank you to Sheryl Parker ( sales progression) which was absolutely amazing and supportive from start to finish and still is :) Absolutely amazing, lovely kind person which was always there for you when you needed her :) absolutely fabulous. Definitely recommend them 100%.

Miss · 31 May 2021 · HoldenCopley Hucknall

Agent replied · 31 May 2023

Hello, thank you for leaving us a great review. We really appreciate your time and we are so pleased that you were happy with our service and our team. All the best. HC

5/5

Google

From start to finish, our experience with the Holden Copley team at Hucknall was fantastic. We purchased and sold through them and the whole process went like a breeze, all during a global pandemic too! Everyone was so friendly, helpful, and thoroughly professional and nothing was too much trouble no matter who you spoke to. Would 100% recommend them, a local business and a brilliant one at that.

Sarah · 31 May 2021 · HoldenCopley Hucknall

5/5

Google

Very professional.

Asad · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Thank you so much for the review!

5/5

Google

Incredibly friendly staff and very clear and quick communication

Oliver · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Oliver, thank you so much for the review! We really appreciate it and wish you all the best, HC

5/5

Google

Currently purchasing a property with them and would recommend.

Max · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Max, that is great to hear! Thank you for the review.

5/5

Google

What a great team at Holden Copley they have been so responsive and always available to help. Thank you!

Charlotte · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Very friendly and efficient estate agents whilst maintaining a strong professional image.

Hayley · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Brilliant service. Professional, friendly and very responsive. Will definitely be working with them again in the future.

Mark · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Mark, that is great to hear! Thank you for a great review and we hope to see you again soon, HC

1/5

Google

Spent an hour driving to view a property. Rang ahead to inform them I would be 5 minutes late. They said they would wait however when I arrived they had left. No customer courtesy at all.

MGO · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hello, thank you for getting in touch. Please could you call us or email me at liberty@holdencopley.co.uk to discuss this further as I am unable find you on our system and we would like to get this resolved. Many thanks

5/5

Google

Really helpful and friendly staff that do their very best to make sure everything runs smoothly. Special thanks to Zoe for all her help and support.

Amy · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Amy, thank you for leaving us a great review! HC x

5/5

Google

The service so far has been great. Liberty has been so quick to respond to all of my questions and has been a pleasure to work with!

Annabel · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Very good service from Holden Copley on the purchase of our new home . Would recommend them .

Alex · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Alex, thank you for leaving us a great review! All the best, HC

5/5

Google

Recently used to help rent out a flat. Too notch service, very professional and always kept up to date with progress. Would never use anyone else!

Rachael · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Thank you to all at Holden Copley but especially to Liberty who has been ever so helpful and just lovely. Its my second time dealing with Holden Copley and I couldn't recommend them enough

Ayni · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Friendly, helpful and knowledgeable staff in the West Bridgford branch in particular. Always prompt to keep us up to date and answer any queries. A truly high quality service.

Alice · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

Great service from Holden Copley. Very friendly. Communication was great. All queries responded to quickly. Would recommend!

Steve · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Steve, thank you for a great review and for the recommendation. All the best, HC

5/5

Google

I'm in the middle of the process of buying my first house and they've been very helpful and professional, specially my sales negotiator Samantha.

Roberto · 28 May 2021 · HoldenCopley West Bridgford

5/5

Google

I've been very impressed by how efficient the whole team are, communication has been excellent and all staff are friendly and professional. I will definitely recommend HC to friends and family wishing to sell their property.

Louisa · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Louisa, thank you so much for a lovely review and for recommending us. We wish you all the best, HC

5/5

Google

Purchasing a house through HC. Really responsive and good updates. Fairly painless experience, which is impressive considering how busy estate agents are right now.

Guy · 28 May 2021 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hi Guy, thank you so much for a great review. We are glad that you have been pleased with our service so far! 😊

5/5

Google

Only estate agent who bothered to register me when i enquired about a property on their website.As a result they keep me updated about other relevant properties in my price range, didn't ask them to, they used there brains and I get regular alerts. If only every estate agent was this good....

Stevie · 28 May 2021 · HoldenCopley West Bridgford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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