Trusted Agent profile
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Showing 1,876 reviews on Google only. Show every review
5/5
GoogleReally great service and deserving of 5 stars. We have sold our large home in West Bridgford and are also in the process of buying through Holden Copley. They have been a pleasure to deal with. They are quick to follow up, and regularly chase solicitors and vendors to make the process as smooth as possible. Would recommend.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service from the beginning. Holden and Copley have been really professional. They have been really helpful and put us at ease made the job of selling our house very easy.PositiveQuality, Professionalism
Hi Steph, we are so pleased that we could help put you at ease during a what normally is a very stressful time! Thank you so much for leaving us a great review.
5/5
GoogleThe Holden Copley team are the most helpful estate agents I have literally ever come across. I would urge anyone wishing to sell their property to use them; you will not regret it. It is refreshing to come across a team that are so enthusiastic, knowledgeable and professional. Well done everyone and thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMy parents used Holden Copley to sell their property in West Bridgford and they provided excellent service. We were kept up to date throughout the process and the staff were very helpful and friendly. We wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Hi Phil, thank you so much for a great review and recommendation. Kind regards, HC
5/5
GoogleI am in the process of buying my new house through Holden Copley, West Bridgford. My main contact is Zoe, she has been professional, helpful, quick to respond and understanding. They have made viewings possible, adhering to the government safety guidelines during these difficult times. Moving house is a stressful time in your life and they understand that, doing what they can to make it things easier for you. I highly recommend Holden Copley.PositiveProfessionalism
Hi Rachel, that's great to hear. Thank you for leaving us a good review and we wish you all the best. Kind regards, HC
5/5
GoogleWe are buying our new house through Holden Copley, West Bridgford. Our main contact is Samantha and she has been extremely helpful, very responsive and professional in our experience so far. Buying and selling houses is a very stressful time and it really helps when estate agents are easy to communicate with and quick to respond. I can highly recommend Holden Copley.PositiveProfessionalism
5/5
GoogleI chose Holden Copley to handle the sale of my property & have been very happy from start to end. They are professional, very friendly, helpful & responsive to my regular emails. I will be using them again in the future & would recommend.PositiveResponsiveness, Professionalism, Value
Thank you so much for a lovely review, we really appreciate it!
5/5
GoogleI cannot praise the sales team at Holden & Copley enough, being a home seller for the first time and after a terrible experience with another agent, Holden & Copley have without doubt exceeded my expectations. The team are super efficient, quick to answer queries, were so patient with me with all my questions and know their business. All this coupled with a competitive rate you are without doubt in safe hands and I wouldn’t hesitate to recommend them. Thank you Sami, Liberty, Zoe and NerysPositiveResponsiveness, Quality, Professionalism, Value
Hi Alison, thank you so much for a lovely review. We are so pleased that you were happy with our service and our team. We wish you all the best, HC
5/5
GoogleVery happy in my dealings to date with the sales negotiator at Holden Copley West Bridgford regarding the purchase of a two-bed property in The Meadows. Responsive, pleasant telephone manner and appears genuinely interested in providing a good service. I would certainly recommend this firm.PositiveResponsiveness, Professionalism
5/5
GoogleHolden Copley were brilliant in handling the sale of my buy to let. Professional and kept me to up date at every milestone. I would really recommend using their service, I will if I ever need to again! Zoe was a real credit to the team too! Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
Hi Julia, thank you so much for leaving us and Zoe a great review! All the best, HC
5/5
GoogleWe have just bought our first home with the help of Zoe at Holden Copley, who has been so friendly and professional. The whole process has been pain free from the beginning which is so re-assuring when taking such a big leap! Everyone I’ve spoken to has been so warm and accommodating. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have recently had an offer accepted on a property via Holden Copley. We have been dealing with Bethan, who has been so helpful and responsive to any queries. She kept us updated and informed throughout, which is much appreciated as we’re first time buyers with limited experience of how the process works. Can’t say we have had brilliant experience of estate agents before but Holden Copley are really professional and efficient.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThanks again to everyone in the Holden Copley Team for your help in selling my house. A potentially stressful event made much easier by your continued hard work and professionalism. Thanks to Chris, Samantha, Chelsea, Zoe and Jasmine for seeing the sale successfully to completion. I highly recommend Holden Copley if you are selling your home.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with Holden Copley has been really good. Samantha has been so helpful with getting everything done as quickly as possible to get the purchase of our first property sorted and with little hassle. Really recommend, everyone I have dealt with/spoken to has been really friendly.PositiveResponsiveness, Professionalism
Hi Francesca, thank you so much for the review and the recommendation! All the best, HC
5/5
GoogleHave just completed the sale of my house with Holden Copley, has been an absolute pleasure dealing with them. A competitive selling fee, fantastic sales brochure and website listings. A sale was agreed in about 4 weeks and I was kept constantly in the loop about how things were progressing, and as I was living over 3 hours drive from the house, they came to the house to let people in and out to enable the house sale to progress. If you want to sell your house at the right price and hassle free, then HC is the way to go. Thanks to all the staff who helped to make it happen.PositiveResponsiveness, Quality, Professionalism
Hi Andy, thank you so much for leaving us a great review. We are so pleased that you were happy with our service. Congratulations on the completion, all the best!
5/5
GoogleWhat a great decision to go with HoldenCopley! Totally committed to our house sale from start to finish. Excellent at keeping in touch, informing us of progress, chasing where need be and getting back to us with results in a very timely manner. No having to leave voicemails with this estate agency either - they are very well staffed and highly effective so you're not left hanging around leaving messages or waiting for their calls. If that is not enough, they are also a lovely positive team of people and dealing with them is a pleasure Can not recommend highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Hi Tracy. It was great to read such a fantastic review and feedback on our branch and service. Thank you so much for taking the time to leave such a positive review.
5/5
GoogleI chose Holden Copley to sell my mothers property as I was impressed with the enthusiasm and knowledge of the local markets shown to me at the point of valuation. I made the right choice! The staff throughout have been extremely professional, friendly and courteous at all times and demonstrated their enthusiasm to get the property sold quickly but at the right price. Once a buyer was found Karen (sales progressor) was extremely helpful in pushing the process on to get the process completed as soon as possible. Altogether a great experience and I would have no hesitation in recommending Holden Copley!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would highly recommend Holden Copley to anyone looking to sell their house. From the get-go, they were highly professional and Jordan (who came to value the house) seemed more knowledgeable than agents I had round from other companies. They gave a good yet realistic valuation price (I sold above the lower band of the guide price) and I liked that their service was all inclusive with the marketing and high quality professional photos included (some places charge separately for this). Having dealt with Melissa throughout the duration of my sale, she was always extremely responsive, organised and helpful in keeping things moving along (especially when my buyer's solicitor was being extremely slow) and the company as a whole were a pleasure to work with. I would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe decided to sell our property with Holden Copley. The service has been excellent from start to finish and definitely the best all round experience that we have ever had with an estate agents. Everybody that we have spoke to has been professional, friendly and knowledgeable, but particular thanks to Sheryl who has kept regular contact with us throughout the whole journey, providing us with regular updates and ensuring that things moved along as they needed to. Would highly recommend.PositiveResponsiveness, Professionalism
Hi Sophie, we really appreciate leaving us a great review. We are so pleased that you were happy with our service and our Sheryl! All the best, HC
5/5
GoogleHolden Copley have today secured a cash buyer for my house. From the initial meeting with them to value my house, to the high standard of photography, to the professionalism of the Sales Negotiators in the office, I can't fault them. Bethan and Liberty have been excellent and Zoe in particular has not only been a great communicator but has advised me and answered my many questions every step of the way. She is very knowledgeable and has been proactive, supportive, understanding and has gone above and beyond what I would expect. She is an absolute credit to them.PositiveResponsiveness, Professionalism
5/5
GoogleFantastic service and attention to detail. Very professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi Adam, thank you for a great review! All the best, HC
5/5
GoogleExcellent service all the staff friendly but Sarah Shaw stands out with her professional but personal service. They kept me update with regular calls. Things went very smoothly, would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Hi Sally, that is great to hear! Thank you for taking the time to leave us a great review, we really appreciate it. All the best, HC
5/5
GoogleGreat team and very informative. I was put totally at ease by their professionalism and Jordan was great every step of the way. Photos were like something out of a glossy magazine!PositiveResponsiveness, Professionalism
5/5
GoogleFabulous company and I would highly recommend using Holden Copley. They don't just sell your house they are there for you all the way through ensuring your house sale is progressing.PositiveResponsiveness, Quality, Professionalism, Value
Hi Michelle, thank you for the great recommendation! All the best, HC
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
