Trusted Agent profile
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Showing 1,876 reviews on Google only. Show every review
5/5
GoogleWhat can I SAY, what a top company Mr Matt Copley and all his staff at Arnold and Hucknall { esp: Ms: Georgia Campion at Hucknall branch} SOLD my house at Nuthall, not months but weeks, top firm will use again and again, thank you all and kind regard to all the Holdencopley team.
Hi Kuki, thank you so much for a great review! We hope to see you again soon, HC
5/5
GoogleMelissa at Holden Copley made the buying process so simple and stress free, especially for a first time buyer like myself. Would recommend to anyone!
Hi Alex, that is great to hear! Thank you for the recommendation.
5/5
Google5 stars for HC especially for Layla who was very involved all the time and did everything she could to help us get the house that we want it.Well done. Highly recommend 👌 …
Thank you so much for a great review! We are pleased that you were happy with our service. All the best, HC
5/5
GoogleReally have great experience with Holden Copley. Special like to mention Emma and Steve.they fully cooperate and guide in whole buying process. Thanks Holden Copley
5/5
GoogleVery pleased with the service I received when selling my house, especially considering the circumstances this year. Everyone I dealt with was helpful, friendly and professional and everything was dealt with promptly. Would definitely recommend ☺️
5/5
GoogleReally happy with the level of service I received from Holden Copley when selling my property. Especially impressed with Sheryl P who was handling my case.
Hi Daniel, that is great to hear! Thank you for a great review. HC
5/5
GoogleReally good service with the sale of my house. I was kept informed of viewings verbally, by text and email. Also had some good advice on what to do when it came to offers. Would highly recommend.
Thank you so much for taking the time to leave us a great review, we really appreciate this and we are so pleased that you recommend us. HC
5/5
GoogleVery impressed with the professionalism from Holden & Copley. Friendly advice and help throughout the process. Got my house on the market very quickly thank you
Hi Phillip, thank you so much for the review!
5/5
GoogleI bought my house with Holden Copley, everyone was very helpful especially Sheryl and Lianna who made regular contact to keep me updated on what was happening.
Hi Tara, that is great! Thank you so much for taking the time to leave us a review. All the best, HC
5/5
GoogleBrilliant service and friendly staff, particularly Jasmine and Lianna in the Arnold office and Samantha in the West Bridgford office. Highly recommended. Best estate agents I’ve ever dealt with.
Hi Mikayla, that is great to hear! Thank you so much for leaving us a positive review, we hope to see you again soon.
5/5
GoogleI just can't fault HoldenCopley. All the staff we dealt with were very professional. from Matt Copley downwards. Our main dealings were through Melissa Denton and I have to say, she is so on the ball. Never fails to keep you up to date. A real assetvtovthe company. Thank you everyone for making this move so seemless . Jean Durkin
5/5
GoogleMelissa Denton, Sales Progresser for Holden Copley in Arnold...she was exceptional at the follow up and communication between all of us in the five chain Sales/Purchases..... Brilliant work!! Thank You!
Hi Linda, that is great to hear! Thank you so much for leaving us and Melissa a fab review. All the best, HC
5/5
GoogleI can't recommend enough. Sheryl was extremely helpful in moving my house purchase along (more than my own solicitors) Kept me informed at every step and couldn't have been more helpful.
Hi Daniel, thank you for leaving us a lovely review! We are so pleased that you were happy with the service and the progression of your sale. All the best!
5/5
GoogleHave just sold with HC, and they've been brilliant. Kept me updated at every turn, and each member of staff I've spoken to has been helpful and lovely to deal with. Special thanks to Melissa Denton 😊 Highly recommended. …
Hi Lexie, thank you for leaving us a positive review and for the special mention of our Melissa. We are so pleased you are happy with our service!
5/5
GoogleI can honestly say moving wouldn't have been possible without the help of Sheryl who has helped navigate more than a few twists and turns along the line with my sale / purchase. A massive thanks to her and the rest of the team who helped get things sorted and over the line! Always responsive, professional and there for any questions and advice.
Hi Alex, thank you so much for a great review. We are pleased that you have been happy with the service and our fantastic Sheryl. All the best, HC
4/5
GoogleBeen trying to get in touch with this agency for a week now to arrange some viewings and they are always too busy or away from their desk to answer the phone and they never return the voicemail messages I leave. I also requested viewings via their website and again heard nothing. UPDATE: After posting this the Area Sales Manager got in touch and apologised for not getting back to me and sent me her direct email address to contact her if there is anymore issues. So for that I have given more stars.
5/5
GoogleBlown away by the speed and efficiency of this company. Would recommend to anyone. The most friendly, 'switch on' team I have ever used. Well done guys and many thanks for everything you have done to get us to market so quickly and effortlessly. 😊 …
Thank you so much Bryan, we really appreciate the recommendation and taking the time to leave us a review! All the best.
5/5
GoogleI have just purchased a house through Holden and Copley. I dealt with Jack who could not of been more helpful at keeping me informed and always getting back to me. I would highly recommend their professionalism.
5/5
GoogleWe can't thank Leanna enough for her hard work and professionalism in progressing our purchase from the offer acceptance to completion, chasing the vendors solicitor for updates and information our solicitor were waiting for. 10/10 and 5*
Thank you for the glowing review!
5/5
GoogleDreaded trying to sell my dad`s house during this pandemic but this was made so much easier by choosing Holden Copley. Everything was taken care of from viewings to exchanging contracts. Big thank you to Melissa who kept things moving even when the legal sides were dragging their feet.
Hi Pete, thank you so much for your kind review. We are so happy that you were pleased with our services. We wish you all the best, HC
5/5
GoogleThe lettings team at HC were very professional and provided an exceptional service. From the initial consultation with Luke, who was very informative and helpful, and the management of the tenant application process by Layla, who was very responsive and professional, all good!
Hi Norman, we are glad that we could help and provide a great service! Thank you so much for the review.
5/5
GoogleIt was an absolute pleasure to work with Liana at Holden Copley on my house purchase , she is friendly and professional , made sure everything progressed quickly , handled any queries I had and we completed in under 2 months.
4/5
GoogleA challenging sale with the current market, 4 buyers pulled out through collapsing chains! got there in the end! Marketing is fantastic, photos, video tours and the package they promote. Also able to speak to the directors when i needed reassurance on my sale which was pleasing.
Hi Lee, we are glad we got there and that you were pleased with our services. Thank you for leaving us a great review. All the best, HC
5/5
GoogleWe had the pleasure of Sadie and Lianna sorting out first house purchase - we had a few bumps in the road but we finally got our keys and we can't thank them enough for helping the process along - they were so personable, positive and easy to talk to!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
