Trusted Agent profile
★★★★★
2,721 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,721 reviews on three platforms, rated 4.8 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
697
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Showing 1,876 reviews on Google only. Show every review
5/5
GoogleWe've been dealing with Holden Copley for both sales and viewings. Great service, always kept informed and really friendly staff. Tom who showed us around a home in Aspley was really laid back, chatty and knowledgeable of the property. Best estate agents we've dealt with by far.
5/5
GoogleFrom the first meeting when my property was valued the service has been superb. The sale process was handled very professionally by Liberty and Zoe. The biggest praise has to go to Sheryl who has been unbelievably supportive, professional and friendly and is a credit to the company. I would recommend Holden Copley to anyone and I am incredibly pleased that I chose them to sell our home.
Thank you for a great review! We really appreciate it.
4/5
GoogleFirst dealt with Zoe, very polite and pleasant. Quick response from two other staff members as well. Would recommend.PositiveResponsiveness, Professionalism
Hi Anne, thank you for the recommendation!
4/5
GoogleLianna was a great resource to help get my tricky sale/purchase situation sorted. She helped keep everyone informed along the way and offer advice on what to do next. Thank you.PositiveProfessionalism, Value
5/5
GoogleSheryl has helped us throughout the move being very responsive and detailed in her approaches. I couldn't recommend Sheryl highly enough. BEST IN THE BUSINESS.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIt's been a great experience to work with Holden-Copley. They are extremely responsive and very helpful especially me as a first time buyer has lots of sill questions. I'd like share also my special thanks to Samantha McVea for her diligent work.PositiveQuality
5/5
GoogleI was a First Time Buyer and purchased a house listed by HoldenCopley last year. Despite the global pandemic, the team were very friendly and helpful, coordinating between me and the seller and making the whole process very simple. I cannot speak for the selling experience but for those buying a new home I'd certainly recommend HoldenCopleyPositiveResponsiveness, Professionalism
Hi Kevin, thank you for a great review! We are so pleased to hear that you were happy with our services and we hope to see you again soon. HC
5/5
GoogleI can't praise Holden Copley any more highly for the job they did with the sale of our house and our purchase of a new one. Always friendly, responsive and happy to help. The staff are their biggest asset by far. In the past we haven't had great experiences with other agents and assumed it was the case across most agents in the city. We were definitely wrong and we won't hesitate to use you or recommend you in the future. Thanks.
Hi Cathy, we are so pleased that we could change your view on estate agents! Thank you so much for a great review, we really appreciate it. Hopefully see you again soon, HC
5/5
GoogleI’ve just purchased my first home through Holden Copley and they’ve been brilliant, walking me through every step of the way. From preparing me for the process to having a brilliant sales progression contact to chase things up along the chain. It was good to have that reassurance of knowing what was happening with the sale for all, especially as a first time buyer. Their communication was excellent. I would only use this estate agent in the future and will recommend them to others.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe had not been involved in the property market for many years and the Holden Copley (Hucknall) team guided us professionally and well through what was required. We appreciated Holden Copley's commitment to marketing the property and how the team kept us fully informed of viewings, feedback and offers. In particular, we were happy with Nicola Cook's negotiations on the sale of the property. We were impressed by Sheryl Parker in Sales Progression. With her pro-active approach and regular updates to us, we were always confident that the sale was moving to a positive conclusion.PositiveResponsiveness, Quality, Professionalism, Value
Hi David, that is so great to hear! We are pleased that you were happy with our services and our team members. We wish you all the best, HC
5/5
GoogleI have to say Holden Copley have restored my faith in Estate Agents.. I’ve now sold property with most of the main agents out there I think they send there best person to sign you up and it’s then all downhill from there wanting to reduce the price to get a quick sale! Not Holden and Copley from day 1 they asign you a handler in my case Sheryl Parker what a diamond she is, Sheryl chased explained investigated anything to do with the sale she kept me better informed that the solicitor. Well done Holden Copley and Sheryl thank you for a painless experiencePositiveResponsiveness, Quality, Professionalism, Value
Hi David, thank you so much for a glowing review! We are glad that we have restored your faith in Estate Agents and hopefully we can work together again soon. All the best, HC
1/5
GoogleRating only, no written review.
Hi Abbie, hope you're well. We can't find you on our system therefore please can you contact us on steven@holdencopley.co.uk so we can get to the route of this and hopefully turn it around for you! Kind regards, HC
4/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi David, thank you so much for the 5*'s!
5/5
GoogleRating only, no written review.
Thank you for the 5*! We really appreciate it, HC.
4/5
GoogleRating only, no written review.
Hi Josie, thank you for leaving us those stars! Please let us know what we can do in the future to turn those 4* into 5* at steven@holdencopley.co.uk. Kind regards
5/5
GoogleRating only, no written review.
Thank you so much for the 5*'s!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for 5*'s!
5/5
GoogleRating only, no written review.
Hi Stefan, thank you for the 5*! All the best, HC
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you so much for the 5*!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,875 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
