Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Excellent service, we have been using Holden Copley for our sale and everyone has been absolutely brilliant. The particulars are great, the office is responsive and we wouldn't hesitate to recommend. We've also viewed houses with them and again can't fault their professionalism. Liam in particular was excellent in showing us one house and had all the answers to our questions. Liberty and Laura were always on hand to assist with any sales issues for our own property, which sold really quickly and easily, was marketed superbly, the whole team were superb to deal with. They really are a cut above the rest.PositiveProfessionalism

A · 27 August 2022 · HoldenCopley West Bridgford

Agent replied · 28 May 2023

Hello, thank you so much for leaving us a fantastic review! Kind regards, HC

4/5

Google

A big thank you to Melissa, Nicola and everyone at Holden Copley. Very professional and competent in what they do.PositiveProfessionalism, Value

Jones · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

Exceptional service from start to (almost!) completion. We've just exchanged and couldn't be happier with the service from first valuation, photographs, right through to sales progression. Friendly, approachable staff, very knowledgeable and understanding, provided very regular updates. Felt very well looked after throughout. Thank you HC!PositiveResponsiveness, Quality, Professionalism, Value

Hazel · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

The viewings I have attended which have been conducted by Elizabeth Collins at Holden Copley have been outstanding! She continues to be the most knowledgable and informative estate agent I have met this year without question. Am so impressed! Thank youPositiveProfessionalism

George · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

Really amazing team - I've recently started my house search and Maria has been incredibly helpful and made things as easy as possible. Also, i've recently been on a house viewing with Elizabeth who was great at showing me around and sharing potential development ideas. My house search continues but really glad to be using the team Holden CopleyPositiveResponsiveness, Quality, Professionalism

Ali · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

Had a troubled time buying a property (not due to estate agent) getting to exchange but Sheryl was fantastic at helping and keeping us up to date every step of the way. A real person, and company, to deal with made such a refreshing change. Would not hesitate in recommending to anyone, just wish all estate agents were so professional and personal at the same time.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

I’m completing on a property today and have nothing but positive words to say about HoldenCopley. They’ve been fantastic throughout the process working with me to find a property early on, and have always been quick to reply/on the end of the phone when needed. Thanks especially to Molly, Ellie and also Sheryl who has kept in touch weekly, nothing is too big an ask!PositiveResponsiveness, Professionalism

Lauren · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

Holden Copley were absolutely brilliant to work with, I can't recommend them enough. We just bought our house through them, and they were helpful and supportive every step of the way. They were always available to talk and assist, and the sales progression person who guided us through the final stages - Georgina Argyle - was exceptionally good at her job, always efficient, kind and helpful. We would have been lost without her, she really went above and beyond. Overall, fantastic agents.PositiveResponsiveness, Quality, Professionalism

Hannah · 25 August 2022 · HoldenCopley Hucknall

5/5

Google

Very good communication and professional service.PositiveResponsiveness, Professionalism

Samuel · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Amazing service, was clear concise from day one. very knoweldgeable. kept us uptodate on all steps and requirements from day one thank youPositiveResponsiveness, Quality, Professionalism, Value

Iain · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

They made buying a house and viewing the property very welcoming they answered all the questions we had even if we thought they was silly great communication and reassurance on a lot of thing highly recommendedPositiveResponsiveness, Professionalism

Blake · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Really helpful and efficient staff, particularly Samantha. They have made the process of buying a house as easy as possible.

Nicole · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

I have brought my first house through Holden Copley and they made the process so quick and easy would recommend.PositiveResponsiveness, Professionalism

Kyle · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

All of the staff are helpful and polite, a joy to do business with, special thanks to Samantha who has been excellent at keeping me up to date with my purchase! Keep up the good work.PositiveResponsiveness, Professionalism, Value

Phil · 24 August 2022 · HoldenCopley Long Eaton

Agent replied · 7 July 2023

Hi Phil, thank you so much for leaving us a review!

5/5

Google

Holden Copley have been excellent right from the moment we decided to go with them from the valuation proffessional photos and marketing, communication has been consistent throughout .The Girls in the sales office were brilliant and Karen updating us every week gave us reassurance and kept us up to date I feel she went above and beyond Thankyou so much to you allPositiveProfessionalism

Lynda · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Very reliable, they are really good and responsible. They helped me in this crazy-stressful house hunt and I really appreciate all the help and kindness. Well deserved 5 stars, best one in NottinghamPositiveResponsiveness, Quality, Professionalism

Estefano · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Efficient We saw a house we wanted to buy on their website on a Sunday. Organised a viewing on Tuesday afternoon and had 2nd offer agreed by Wednesday morning. Draft contracts to our solicitor by Monday the next week!PositiveResponsiveness, Professionalism

Tim · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Great Estate Agents, professional in every way, even down to the Photographs, these were spot on! great communication from the Girls at Long Eaton Branch, (Sammy and Caroline) definitely recommend anyone thats thinking of selling, these are your people, thank youPositiveResponsiveness, Professionalism

Vicky · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

The team at Long Eaton have been fantastic from valuation and now selling our property. They have been in constant communication and we have really felt they had our best interests at heart. We would definitely recommend to anyone who wants to move.PositiveResponsiveness, Quality, Professionalism, Value

Jenny · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

We’re first time buyers so are not very confident with the process of buying a property. But Samantha has been absolutely amazing she’s been so helpful and patient with us, shes updated us every step of the way which we didn’t have with other estate agents. They’ve been great 100% recommend.PositiveResponsiveness, Professionalism

Courtney · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Currently buying a house through HoldenCopley and they've been swift with responses, easy to talk to and get a hold of, also scheduled a viewing quickly - a lot of agents can't seem to be bothered so it's really refreshing to find an agent that cares! Can't fault the process so far - would definitely recommend! :)PositiveResponsiveness, Quality, Professionalism, Value

Hayley · 24 August 2022 · HoldenCopley Long Eaton

Agent replied · 7 July 2023

Thank you so much for the review and recommendation! We are pleased that you are happy with our service so far.

5/5

Google

It's been a great experience to work with Holden-Copley. They are extremely responsive and very helpful especially me as a first time buyer has lots of sill questions. I'd like share also my special thanks to Samantha McVea for her diligent work.PositiveQuality

Mustafa · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

From placing an offer to exchange, Holden Copley have been so helpful throughout the whole process. A special thank you to Melissa who’s been available at my beck and call throughout. A special thank you to Sheryl too, who’s eased any concerns! I genuinely cannot fault either one of these lovely women - they’ve always made an extra effort to respond within the same working day to any enquiries efficiently and professionally. Thank you once again ladies!PositiveResponsiveness, Quality, Professionalism, Value

Georgie · 24 August 2022 · HoldenCopley Long Eaton

5/5

Google

Very pleased with the whole experience, right from the initial valuation, the photos were exceptional, the local knowledge of the area in which the house was for sale. Very pleased with the communication between the office and ourselves, even though only short lived,as the house was sold in record time. Thank you for all your help, keeping us updated and we would not hesitate in recommending your company to any potential seller or buyer.PositiveResponsiveness, Professionalism

David · 24 August 2022 · HoldenCopley Long Eaton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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