★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish. We had a complicated situation with selling two houses and combining households, and there were delays with our onwards purchase due to survey issues, but Melissa at Holden Copley was fantastic throughout the process. She managed the situation, keeping our two sets of buyers onside, and trouble shooting so that there were no additional problems. We genuinely would not hesitate to recommend, we have moved regularly in the past, and whilst this was the first time we'd used Holden Copley, their customer service really is superior to any other estate agent. The particulars for both properties were excellent, the sales staff from the West Bridgford branch and the Long Eaton branch were efficient, friendly and proactive, and then the after sales service (which is never the fun bit) was the icing on the cake.
Thank you so much to everyone involved!
A · 1 October 2022 · HoldenCopley Nottingham
★★★★★ 5/5
GoogleIt's still early days with regards to buying my first home but so far my experience with Holden Copley has been excellent. I have mainly been working with Esta, who is so lovely, honest and patient. As a first time buyer, it can be really overwhelming however Esta has communicated really well and has offered advice where appropriate. In her absence, Esta's colleagues, including Annie, have also been approachable, helpful and clear. I would really recommend Holden Copley; so far they have provided a good service, keeping me in the loop with the sale and have communicated effectively with all parties involved.
Thank you so much Esta, you have made this experience so much calmer and actually really exciting too!
Kiah · 1 October 2022 · HoldenCopley Nottingham
★★★★★ 5/5
GoogleVery helpful and easy to work with. Thanks for everything
Suzana · 30 September 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Thank you Suzana!
★★★★★ 5/5
GoogleVery impressed by the high quality of service! First, properties under Holden Copley are of high standard, therefore viewings meet or exceed expectations. During the process of negotiating and next steps, Bethan and Liberty were extremely responsive, very knowledgeable, and were a huge help with conveyancing and mortgage advisor recommendations. The entire experience so far has been truly stress-free and a pleasure!
Khiltee · 30 September 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Thank you so much for a great review!
★★★★★ 5/5
GoogleHolden Copley came recommended by a friend so we went through our house sale with them and we are very happy with the excellent customer service they provided. From the initial meetings of home valuation, home photography to arranging lots of house viewings, correspondence with Liberty, Laura, Bethan, Emma and their team has been prompt, professional and personable which made the whole process pretty smooth. I would recommend using Holden Copley for home sales based on my recent experience.
Debby · 30 September 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Debby, that's great! Thank you so much for your lovely words.
★★★★★ 5/5
GoogleRating only, no written review.
Haidar · 10 September 2022 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Thank you for the 5*!
★★★★★ 5/5
GoogleA friendly and professional service, great communication too
Charlotte · 10 September 2022 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Hi Charlotte, thank you so much!
★★★★★ 5/5
GoogleEverybody very helpful including the long eaton office who i was dealing with would definitely recommend them.
Robert · 10 September 2022 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Thank you :)
★★★★★ 5/5
GoogleThe staff have been wonderful in getting the our house sold from the initial meeting up to the sale and involving the solicitors
Great Customer Service all the way through
Thank You All
Mrs · 10 September 2022 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Hi Pearl, that is great to hear! Thank you so much for the review
★★★★★ 5/5
GoogleI have recently used these to purchase a property. When it came to offering and getting the process started Samantha McVea was great. Offered loads of information in a way I could understand. After my offer was accepted Karen Eccles the Senior Sales Progressor was fantastic. Constantly chased everyone in the chain for updates and pushed things along, and also supported me all the way through and kept me up to speed even when my estate agents were not. From start to finish with many hurdles that were out of peoples control, Karen helped keep everything on track frankly stopped everything falling through on numerous times. Thank you!
William · 10 September 2022 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Thank you very much!
★★★★★ 5/5
GoogleThroughtout the whole process I can only praise the professionalism of every member of staff we have dealt with. I would not hesitate to recommend Holden Copley to anyone.
Stella · 10 September 2022 · HoldenCopley Hucknall
Agent replied · 7 July 2023
Thank you so much for your kind words and recommendation!
★★★★★ 5/5
GoogleI've sold a number of houses over the years both professionally and personally. This has been by far the best experience I have ever had. From the beginning Holden Copley have been both highly competent and professional in the service that they have offered, proactively marketing the property and quickly responding to queries. If you are looking for someone to do a good job on selling your house - look no further. Excellent bordering on brilliant!
Paul · 3 September 2022 · HoldenCopley Long Eaton
★★★★★ 5/5
GoogleAfter my property being on the market with two previous agents, with very few viewings, once I changed to Holden Copley the viewing increased immensely. The communication from the agents, especially Esther, was second to none. I felt confident for the first time that Holden Copley really wanted to sell my property rather than just have it on their books. I would certainly recommend them and if ever selling again I wouldn’t waste my time with any other Estate Agents.
Caroline · 3 September 2022 · HoldenCopley Long Eaton
Agent replied · 31 May 2023
Thank you so much!
★★★★★ 5/5
GoogleHave just had an offer on my property. The whole team at holden copley have been amazing from the valuer, photographer, Tyler who spent most of Saturday in my house with only 2 viewers, to the team at the office who have kept me informed through out the process so far. Thankyou.
Paula · 3 September 2022 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Paula, that is fantastic! Thank you so much.
★★★★★ 5/5
GoogleVery professional service with quick responses to all emails sent. They've been a pleasure to work with
Zepper · 31 August 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Thank you so much!
★★★★★ 5/5
GoogleI found the service provided by Liberty and her team at the West Bridgford branch to be excellent and would highly recommend Holden Copley to future first time buyers ..a very happy house purchaser!
David · 31 August 2022 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleRecently, our family viewed a selling property in West Bridgford. Liberty Smitton of HoldenCopley and her colleagues are very helpful to handle the cases and always have prompt responses through the process of making offer and AML screening. Excellent services involved.
Benedict · 31 August 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Thank you so much!
★★★★★ 5/5
GoogleI have just recently sold my property with Holden Copley and I have got to say I received a fantastic service! These guys definitly know their stuff and I felt completely in the loop the whole time. Matt and his team were very professional from the start and thank you to Lianna who dealt with everything right up to my completion. I would absolutely recommend them to anyone. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Louise · 28 August 2022 · HoldenCopley Nottingham
Agent replied · 1 October 2023
Wow, thank you so much for a great review! It has been a pleasure working with you.
★★★★★ 5/5
GoogleWe found our dream home listed with Holden Copley. We made an offer the day it was brought to market and increased it upon viewing. Every staff member spoken to was friendly, professional and helpful. However, I would like to give special thanks to Jack Best. Best by name and by nature! I was very anxious whilst awaiting a response to our offers and Jack kept me informed, reassured me and didn't show me that I was annoying him, even though I must have been! I can't speak highly enough of him or Holden Copley, thank you.PositiveResponsiveness, Professionalism
Emma · 28 August 2022 · HoldenCopley Nottingham
★★★★★ 5/5
GoogleLiam was really helpful when showing us around the property we viewed. He was super friendly, enthusiastic and was able to answer all of our questions 👍PositiveResponsiveness, Professionalism
Marion · 27 August 2022 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleWe went for a house viewing today and was greeted by Liam. He was was very professional, knowledgeable and all round gave us a great experience, but we also didn't feel rushed and he took the time to make us feel welcome. Thanks LiamPositiveProfessionalism
Michael · 27 August 2022 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleMassive thank you to Liberty , Zoe and Matt for their support on buying my first property ! I was so nervous buying my first house , they kept me up to date with my purchase the whole way through , were so responsive , friendly and professional and helped to explain things along the way . I’ve now moved into my new home in time for Christmas and couldn’t be more happier - Thank you Holden CopleyPositiveResponsiveness, Professionalism
Harvie · 27 August 2022 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleI found the whole purchase process very friendly and professional. All the staff were very efficient from start to finish, special thanks to Karen for cajoling my seller along and Liberty and Zoe who always seemed to get me on the phone. I would have no hesitation in recommending them or using them again in the future. Thanks Guys!PositiveResponsiveness, Professionalism
Jacky · 27 August 2022 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleFrom start to finish our experience was brilliant. Every member of the team who worked with us was professional, helpful and friendly from the point of valuation to completion of sale. Having dedicated teams for each stage of the process was fantastic- there was always a named person to contact. The team were very responsive to enquiries by both phone and email and were always willing to provide advice and support. I am so glad that we chose Holden Copley. Exceptional service. Would highly recommend!PositiveResponsiveness, Professionalism
Kate · 27 August 2022 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Kate, we are so glad that you had a brilliant experience with us and we have enjoyed working with you. All the best!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.