5/5
GoogleGood company to deal with especially Josh very professional agent.
Agent replied · 1 October 2023
Thank you!
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,873 reviews · 1,041 on Google (4.7)72 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Reviews on Google
Showing 1,876 reviews on Google only. Show every review
Google5/5
GoogleTop rate company very helpful staff I dealt with layla at the arnold branch northing was a problem very good at her job highly recommended
Agent replied · 1 October 2023
Hi Rob, that is great to hear. Thank you
5/5
GoogleVery Much Thankful to Josh M who shown me properties around Nottingham with lot of time to understand things. Thanks Josh M again for the lift.
5/5
GoogleThe staff are so helpful especially Lizzie the viewing agent, she is very knowledgeable and easy to talk to. Thank you soo much for all your help
5/5
GoogleHad a recent viewing with Daniel, he was a great, very friendly and knowledgeable guy. 5*.
Agent replied · 1 October 2023
Hi Catherine, thank you for leaving Daniel a great review!
1/5
GoogleWon't answer the phone. Were good for one week but now wont answer the phone. When we did get through to arrange viewings they just didn't actually arrange them.
5/5
GoogleJosh S. has been very helpful with us. He is very friendly and has answered all the questions we have about the houses.
5/5
GoogleHad a viewing at a Property with George Rudd today, he was very polite, friendly and professional and happy to answer any questions we had!
5/5
GoogleDaniel showed us round today at a property, he knew loads about the property and was able to answer every question I had! Great service and conversations had about the property!
5/5
GoogleRecently had a viewing with Josh S and found him to be friendly, helpful and professional. He answered all of my questions and found out more about what I was looking for.
Agent replied · 1 October 2023
Thank you so much
5/5
GoogleHave used the lettings team twice over the past year and can honestly say they are the best estate agent I have dealt with, having previously used another.
Agent replied · 1 October 2023
Hi Charlie, that is great to hear! Thank you so much for leaving us a review.
5/5
GoogleDuring a house viewing Liam Cope provided professional and friendly service, making feel as easy and giving us precious information and advices.
5/5
GoogleGreat service from start to finish. Pleasant and professional staff, kept us informed and at ease throughout the sale process. I would highly recomment this branch and would definitely use their service in the future.
Agent replied · 1 October 2023
Hi Iga, thank you so much for leaving us a great review and recommendation!
5/5
GoogleHad two house viewings recently by Josh S, very helpful and answered all questions we asked. Knowledgeable on the properties we looked at.
Agent replied · 1 October 2023
Thank you Rosie!
5/5
GoogleI had a few house viewing with Holden Copley and very impressive with Josh Stoffel very nice person and helpful aswell.
5/5
GoogleI had 2 viewings hosted by Josh this weekend. He was polite, professional & informative throughout both viewings. An excellent ambassador for the company
5/5
GoogleReally friendly local team that have been professional and approachable throughout. Kept us up to speed the whole way through the sale of our property, would definitely use again
5/5
GoogleWie had the pleasure of Tylor Leeds as our house agent yesterday. He was very professional and helpful and made the viewing experience enjoyable. Tylor is a credit to the company.
Agent replied · 1 October 2023
Hi Anne, thank you so much for the glowing review on Tylor!
5/5
GoogleWe found all the staff very helpful and professional nothing too much trouble.They sold our home in less than a week with multiple viewings over a couple of days. Great we would certainly use them again
5/5
GoogleGreat estate agents, we sold through them recently and found the team professional and obliging. More remarkable owing to the pandemic and stamp duty holiday making things very challenging!
5/5
GoogleVery pleased with service and support from the team. Jack Best has been extremely helpful in assisting me to complete the sale of my late friend's property.
1/5
GoogleTotal and utter shambles. Worst estate agent in the city by a country mile. Made us wait for viewing without turning up, when we called them, obnoxious rude and outright shocking service.
Agent replied · 1 October 2023
Hi Sofia, apologies but I cannot find your details on our system. Please can you get in touch so discuss the issue further and hopefully come to a resolution? Please email me on helen@holdencopley.co.uk. Many thanks
5/5
GoogleSelected HoldenCopley to sell a house for me , a real 5* service from the HoldenCopley team from day one , I would highly recommend the HoldenCopley team
5/5
GoogleMy sale has just completed and it has been smooth from day 1 my property sold within the wk and I was kept upto date with the whole process I would 100%recommend this agents there valuation was spot on especially Melissa at Hucknall branch thanks again guys 😀 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
