5/5
GoogleJosh. S was great at showing us a house listed with Holden Copley, very polite and good mannered. Thanks!
Agent replied · 28 May 2023
Hi Josie, thank you so much for the positive feedback!
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,873 reviews · 1,041 on Google (4.7)72 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Reviews on Google
Showing 1,876 reviews on Google only. Show every review
Google5/5
GoogleGreat experience so far using this estate agents to buy a property. Esther has been very helpful.
Agent replied · 7 July 2023
Hi Rosanna, that is great! Thank you so much
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you for the 5*!
5/5
GoogleMid purchase but finding that guidance and direction is readily available. My thanks to Amie and colleagues.
Agent replied · 1 October 2023
Hi Catherine, that is great to hear! Thank you
1/5
GoogleI rang to view a property to told they are waiting on the sellers to confirm then to call them back 3 time's to still be told waiting on sellers all I kept getting I will pencil this time in false hopes . I asked them to call me back to confirm still nothing waited a week to then go online for it to say sold subject to contract. So frustrating wouldn't use them if I saw another property I liked very unprofessional. 😡😡
Agent replied · 1 October 2023
Hi June, I'm really sorry about your experience, there's a valid reason for what happened and I wouldn't want you to miss out on a house with us due to this one experience. I'd love the opportunity to change your opinion, if you see a house you like please email me directly steven@holdencopley.co.uk
5/5
GoogleWonderful experience for first time buyers. Ellie was incredible - super supportive and on hand to help us throughout the initial sales process. Would highly recommend in general and Ellie in particular. :)
Agent replied · 1 October 2023
Hi Beth, that is great! Thank you so much.
5/5
GoogleHolden & Copley have been great. Through a particularly difficult sale they kept me updated and made the process as painless as possible. Couldn't be more grateful for the support offered.
Agent replied · 1 October 2023
Hi Lauren, that is great to hear! Thank you so much
5/5
GoogleWe've had an excellent experience with holden copley so far, through both the sale of our previous home and purchase of our new home. We particularly were pleased with Josh who first took us on the viewing of our dream bungalow! Josh was really helpful, he'd been on a few other viewings with us and was very thorough each time. I wish him well in his career
Agent replied · 1 October 2023
Hi Sasha, thank you so much for a great review!
5/5
GoogleI've just purchased my first property with Holden Copley and I have been really pleased with the service I have received. The whole buying process was really quite easy with holden copley. Staff are very friendly and communication is excellent. Lianna would email regularly to check in with the purchase and was a great in between my vendor and myself. I would definitely use again for any future purchases or selling.
Agent replied · 1 October 2023
That is amazing, thank you so much for leaving us a fab review!
5/5
GoogleJust had a fantastic viewing with Daniel. He was friendly, welcoming, professional, and answered all of our questions. He let us take our time and we came away very impressed with the property and him! We look forward to hopefully dealing with Holden Copley in regards to this property very soon!
Agent replied · 1 October 2023
That is great to hear, thank you for leaving us a review!
5/5
GoogleJust had a fantastic viewing with Daniel. He was friendly, welcoming, professional, and answered all of our questions. He let us take our time and we came away very impressed with the property and him! We look forward to hopefully dealing with Holden Copley in regards to this property very soon!
Agent replied · 29 October 2023
That is great to hear, thank you for leaving us a review!
5/5
GoogleI am only in the early stages of a sale and purchase, but already I am filled with confidence that things will go smoothly. Holden Copley have proved they have a good staff team who know what they are doing. I can't thank them enough for their help so far.
Agent replied · 31 May 2023
That is great to hear! Thank you for leaving us a review :)
5/5
GoogleI want to send Jordan and all the team at Hucknall our thanks for helping us through the process. I can thoroughly recommend HoldenCopley in Hucknall, Nottingham.
Agent replied · 31 May 2023
Hi Jane, thank you so much for your recommendation!
5/5
GoogleGreat Experience of Holden Copley in the early stages of buying a property. Jack in particular was a great help to me and my partner.
Agent replied · 31 May 2023
Hi Abbie, that is fantastic to hear! Thank you.
5/5
GoogleDefinitely the best estate agents in West Bridgford. They package and present the house better than others and the staff are super helpful and professional in ensuring the process is as smooth as possible.
Agent replied · 28 May 2023
Thank you so much Nick!
5/5
GoogleI wanted to take the opportunity to thank you and the team for all of your hard work and for doing an amazing job of selling my house. This is the 6th time I have sold a property and genuinely I've never been so impressed! The way that everyone involved at Holden Copley have handled the sale, from start to finish, has been faultless. You have restored my faith in Estate Agents.
1/5
GoogleWon't answer the phone. Were good for one week but now wont answer the phone. When we did get through to arrange viewings they just didn't actually arrange them.
5/5
GoogleWe expected the sale of what has been the families home for a lifetime to be a difficult process, but HoldenCopley have made it trouble free and straight forward. From the valuation, photos, and presentation of the details, to the arrangements for the many viewings and the advice over which offers to choose, we have been impressed by the organisation and efficiency of the team from the Long Eaton office. Just 4 weeks from their visit to value the cottage until it was sold subject to contract. Very impressive! A big thank you to all the staff. We have no hesitation in recommending HoldenCopley to any prospective seller.
5/5
GoogleRating only, no written review.
Agent replied · 7 July 2023
Thank you Will!
5/5
GoogleLiam was absolutely fantastic, very professional, punctual and I would recommend him to any prospective buyer in the Long Eaton area.
Agent replied · 7 July 2023
Thank you for a great review!
5/5
GoogleMeg was really professional and helpful. Did her best to help and gave good options. Really nice to talk to someone who knew there stuff and took time to get all the details
Agent replied · 7 July 2023
Thank you so much!
4/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you!
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you for the 5* Tony!
2/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
