5/5
GoogleVery professional. Very efficient. Lovely team to deal with. Highly recommended!
Trusted Agent profile
HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more
★★★★★
2,719 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
695
Reviews on Trustpilot
All 4 offices
Our offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
- HoldenCopley Nottingham26 High Street, NG5 7DZ1,873 reviews · 1,041 on Google (4.7)72 in the last 90 days
- HoldenCopley Hucknall33A High Street, NG15 7HJ300 reviews · 300 on Google (4.7)7 in the last 90 days
- HoldenCopley Long Eaton30 Market Place, NG10 1LT273 reviews · 273 on Google (4.8)2 in the last 90 days
- HoldenCopley West Bridgford2 Tudor Square, NG2 6BT273 reviews · 273 on Google (4.8)2 in the last 90 days
Reviews on Google
Showing 1,876 reviews on Google only. Show every review
Google1/5
GoogleAwful company, awful branch.
Agent replied · 1 October 2023
Hi Stephen, thank you for taking the time to leave a review of your experience. I'd like to have the opportunity to discuss your experience further, please email me directly steven@holdencopley.co.uk
5/5
GoogleThe HoldenCopley Arnold Team and especially Chantice Jackson have done a very professional and stress free job of securing me a property. The advice from Chantice was really good and helped me a lot. I have dealt with many estate agents in the last 4 months and I can safely say that Holden Copley have been the best by far. Highly recommended.
Agent replied · 1 October 2023
Hi Frank, this is great to hear! Thank you so much for the glowing review.
5/5
GoogleI’ve just had an offer on our house. Holden Copley did a brilliant job with the viewings and the feed back. They handled everything in a friendly and professional manner and a special mention to Esther for all her hard work.
Agent replied · 31 May 2023
Hi Ted, that is great to hear! Thank you so much
5/5
GoogleOutstanding service from start to finish would definitely use Holdencopley again and will certainly be recommending them to friends and family, thank you to all the people there that had input on my sale Kind regards Nige
Agent replied · 31 May 2023
That is great to hear! Thank you so much for the recommendation.
5/5
GoogleFrom day 1 of the house going on the market such top service from the whole team , constant communication from them and never felt the need to question them or chase up any concerns. Hassle free selling and 5 star service from a great company and team . Thank you .
Agent replied · 28 May 2023
Hi John, thank you so much for the review!
5/5
GoogleI would thoroughly recommend HoldenCopley. They have been excellent in all departments of my house sale.Everyone was helpful and responsive.A very professional company that have helped remove any stress from the process.Thank you to all the team.
Agent replied · 28 May 2023
Hi Eoin, that is great to hear! Thank you so much.
5/5
GoogleFrom start to finish the word is PROFESSIONAL. At the viewing the two men who showed us round were friendly, helpful and smartly dressed. They offered to take videos and get us ground plans to accommodate us. In the office we have also been met with professionalism and everything is done swiftly. Buying a house is stressful and you feel they understand this when dealing with you. Compared to other estate agents we have encountered recently... Holden Copley in West Bridgford are 100% who we would chose. Thank you :)
Agent replied · 28 May 2023
Hi Jemma, thank you so much for an amazing review! We really appreciate it.
5/5
GoogleVery proactive agents, excellent communication & extremely helpful staff. Would definitely recommend.
Agent replied · 7 July 2023
Hi Penny, that is very kind of you! Thank you
5/5
GoogleVery professional company, Esther was very helpful and quick to respond by phone and email. Great experience.Rob
Agent replied · 7 July 2023
Hi Rob, that is great to hear! Thank you so much
5/5
GoogleEsther has been particularly helpful in facilitating me making an offer on a property. Great service
Agent replied · 7 July 2023
Hi Louise, thank you so much!
5/5
GoogleLaura has been very helpful and responsive at all stages of the buying process so far, would definitely recommend.
Agent replied · 7 July 2023
Thank you so much
5/5
GoogleIf you looking to buy a property its only one direction -> Holden Copley. 10 stars worth service- Long Eaton branch absolutely on top of everything! Karen Eccles and team well done, really professional and helpful 👏, thank you for everything 😊 …
Agent replied · 31 May 2023
That is amazing to hear, thank you so much!
4/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you!
4/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Thank you for taking the time to review your experience, very much appreciated.
4/5
GoogleHave been with Holden Copley for almost 10 years as a tenant. Definitely the best letting Agency we have experienced. Great team. Quick response to maintenance issues. Friendly staff
Agent replied · 1 October 2023
Thank you Gemma!
5/5
GoogleWhat can I say about Sheryl, the sales progressor. Well, she kept me well informed all through the sales process and has answered every query I had along the way. A true professional and someone Holden and Copley should be very proud of! Keep up the good work.
Agent replied · 1 October 2023
Hi Chris, thank you so much for your kind review!
4/5
GoogleI have just brought my first property and have found them to be very helpful, professional and great with communication. I dealt mostly with Jasmine who was all of the above. However i was left slightly deflated on collecting the keys to my first home, i wasnt expecting ticker tape and a brass band or anything just a little more than a white envelope with the keys in and a here you go, not even an enjoy your new home, just a look of is there anything else…. At the end of the day its just business to them and mine had ended with that sale.
Agent replied · 1 October 2023
Thank you for taking the time to review your experience, I'm sorry that handing over the keys felt a bit deflating, we do appreciate what a huge day it is and how exciting picking up the keys for your home can be. I have taken your comments onboard. I hope you have settled into your new home and wish you all the best for the future.
5/5
GoogleKaren Eccles has done a terrific job progressing the sale of a house in Nottingham for me, in what have been uncertain times at points this year. Delivering positive support and advice at all times, Karen has held the offer in place, tracked the buyers progress, and provided a final nudge to get completion done. Many thanks Karen and well done the Holden and Copley team.
Agent replied · 1 October 2023
Hello, that is great to hear! Thank you so much for the glowing review.
5/5
GoogleHolden Copley have managed the selling of our home and the buying of another exceptionally, while it is not finalised just yet, the service received has been great. We were recently showed round a house by Josh M who’s customer service was incredible. He talked us through the property, answered all of our questions and couldn’t do enough. His manner was friendly but professional and we was really impressed. Thank you!
Agent replied · 1 October 2023
Thank you so much for the glowing review! We really appreciate it and are glad that you are pleased with our service so far.
5/5
GoogleI would rate 10 stars if possible. Laura T and the team have been a real breath of fresh air in comparison to other estate agents we have been dealing with recently. The office team, Laura and Tom are always professional and approachable. Communication is always excellent and we always feel like we know what's going on. Well done and keep it up.
Agent replied · 31 May 2023
Hi John, that is great to hear! Thank you so much for the glowing review.
5/5
GoogleI was concerned when I had to put my mother's house up for sale as I live in America but HoldenCopley certainly gave me nothing to worry about. The communication with Esther, Samantha and Laura was fantastic despite the time difference. It took only a few days from putting the house on the market to showing it to advising me on offers received. It sold for more than expected!!!
Agent replied · 31 May 2023
Hi Antony, thank you so much for a glowing review!
5/5
GoogleCouldn't recommend Holden Copley more than enough, they found a buyer for our house - even at a time when the markets are relatively quiet (at the end of the year). The team at Holden Copley, especially Sammy have been brilliant with keeping me informed throughout the process.
Agent replied · 31 May 2023
Hi Alan, that is great to hear! Thank you so much for the review.
5/5
GoogleFantastic experience purchasing through Holden Copley. Wouldn't hesitate recommending them to friends and family. Extremely on the ball and very quick to come back to us / pass information on. Thank you to Josie especially for making the process so easy for us!
Agent replied · 31 May 2023
Hi Zoe, thank you so much for the great review and recommendation!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
HoldenCopley is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 2024
2024 2 awards EA Masters 2024 winners
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Medium (6 to 20 branches)
- WinnerEA Masters 2024: Best Estate Agent Guide Awards, Sales, Overall
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Sales and Lettings
2018 2 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about HoldenCopley
Which HoldenCopley office has the most reviews?
Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.
Where are the HoldenCopley offices?
The four HoldenCopley offices, by town:
- Arnold: 26 High Street, Arnold, NG5 7DZ
- Hucknall: 33A High Street, Hucknall, NG15 7HJ
- Long Eaton: 30 Market Place, Long Eaton, NG10 1LT
- West Bridgford: 2 Tudor Square, West Bridgford, NG2 6BT
Has HoldenCopley won any awards?
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
