Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,717 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,717 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

693

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

We have a great story to tell of the service we have received. We have the very sad task of selling our parents home. We initially met with Tom who was honest and very helpful to us. Once we decided to go ahead with Holden Copley the task was handed to initially Genette and then Lauren. Lauren has been full of energy sorting us out and all the home viewings hosted by Joseph and Lucy and Esta always very helpful on the phone. . We had an initial offer after a week. Sadly, that fell through, but immediate effort was made and another offer achieved after only one day. We are now SSTC and I look forward to ongoing attention through the next phase. Thank you all for helping through our sad task.

Andy · 17 March 2026 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Thank you for sharing your experience, and we’re so sorry for your loss. We’re really pleased the team were able to support you during such a difficult time and help keep things moving. Wishing you all the best as you progress to the next stage, and we’re here for you every step of the way.

5/5

Google

I can't speak more highly of lydia and the team- really helpful throughout the whole process. Very pro active and professional.

Paul · 17 March 2026 · HoldenCopley Nottingham

Agent replied · 1 October 2023

That's great, thank you!

5/5

Google

We had a really good experience selling our house with Holden Copley. They listened to what we needed, kept in touch and made everything feel simple and stress-free. I’m glad we chose them and would recommend them!

Sylvia · 14 March 2026 · HoldenCopley Nottingham

Agent replied · 14 April 2026

Thank you Sylvia!

5/5

Google

I couldn't be more impressed with Holden & Copley Mapperley and their service. From the very first interaction, they were professional, approachable, and knowledgeable. They made the entire seamless and stress-free. Communication was clear and timely, and Josie in particular was excellent.

Josh · 14 March 2026 · HoldenCopley Nottingham

Agent replied · 14 April 2026

Hi Josh, that is great to hear! Thank you

5/5

Google

I can't fault this company. They were always friendly and professional during my dealings with them, and I got a lovely gift when I picked up my keys! Josie, the sales progressor, was stand out. The transaction had a few complications and delays, but they were dealt with calmly and she always kept me updated. Thank you 👏 …

Donna · 14 March 2026 · HoldenCopley Nottingham

Agent replied · 11 October 2026

Hi Donna, that's great! Thank you

5/5

Google

Joe Mcmenamin has supported me through the sale of my family home and later with the valuation of my parents' house. Joe not only has years of experience and understanding of the local property market, but he also understands people and their relationship with their homes. He has always been patient and never pushy understanding that decisions take time and a house is more than bricks and mortar to sellers, buyers and tenants.

Mary · 12 March 2026 · HoldenCopley Long Eaton

Agent replied · 23 April 2026

Thank you Mary

4/5

Google

Karen- sales progressor is amazing, FULL FIVE STARS FOR HER! Dropped the review by a star as the sales negotiator team could have been more responsive and proactive, they were good but not great like Karen.

Jordan · 12 March 2026 · HoldenCopley Hucknall

5/5

Google

Jasmine and the team at Holden Copley, provided great service through the process of the sale of my property. Communication at every major stage was excellent and I knew that I could rely on Jasmine to provide clear and accurate updates as and when needed. The amount and timing of the information was always well judged - informative without constantly bombarding me with stuff. Any queries that I had were dealt with in a timely manner and very courteously. Thank you.

Philip · 12 March 2026 · HoldenCopley West Bridgford

Agent replied · 22 April 2026

Thank you for your kind review! We’re so pleased to hear Jasmine and the team kept you well informed throughout and struck the right balance with communication. We really appreciate your feedback and wish you all the best for the future!

5/5

Google

Jasmine L (Sales Progressor) delivered a level of service that genuinely went above and beyond. She was consistently friendly, approachable, and wonderfully personable. Her professionalism shone through in every interaction, and it’s clear she takes real pride in what she does. Jasmine is an absolute credit to Holden & Copley, and her dedication reflects brilliantly on the company. Thank you Jasmine!!!

Leanne · 11 March 2026 · HoldenCopley Nottingham

Agent replied · 14 April 2026

Thank you so much for your kind words. We’re delighted to hear Jasmine provided such a positive experience, and we’ll be sure to pass your lovely feedback on to her. ⭐

5/5

Google

Holden Copley at Long Eaton recently marketed our parents property. Their marketing activities were excellent we were kept informed regularly and we achieved a sale. The key differentiator with Holden Copley is the high level of communication, particularly when progressing an agreed sale, via their dedicated sales progressor who kept us informed all the way along the journey. Would definitely use Holden Copley again. Thanks to Amy, Jasmine, Ben and all the other members of the team at Long Eaton.

Andrew · 11 March 2026 · HoldenCopley Long Eaton

Agent replied · 26 March 2026

Thank you for your kind review. We’re delighted to hear you were pleased with the marketing and communication throughout the sale, and we’ll be sure to pass your thanks on to Amy, Jasmine, Ben and the rest of the Long Eaton team.

5/5

Google

Sheryl was an absolute standout throughout my property purchase. From the very first viewing to completion, she was consistently professional, proactive, and genuinely supportive. Nothing was ever too much trouble, she kept me updated at every stage, explained the process clearly, and handled any bumps along the way with calm confidence. What really set Sheryl apart was her communication. She was always quick to respond, incredibly knowledgeable, and made the whole experience feel far less stressful than it could have been. It’s rare to find an estate agent who combines efficiency with such a personable, reassuring approach. Thanks to Sheryl’s hard work and dedication, the purchase moved smoothly and on schedule. I couldn’t have asked for better service and would happily recommend her to anyone looking to buy or sell.

Louise · 11 March 2026 · HoldenCopley Long Eaton

Agent replied · 26 March 2026

Thank you for your wonderful review. We’re delighted to hear that Sheryl supported you so well throughout your purchase and helped make the process smooth and stress free. We’ll be sure to pass your kind words on to her, and thank you for recommending HoldenCopley.

5/5

Google

We found all members of the Holden Copley team to be very helpful, friendly, professional and efficient. They ensured everything went smoothly making it a very painless transformation. Thankyou to you all

Joyce · 5 March 2026 · HoldenCopley West Bridgford

Agent replied · 26 March 2026

Thank you Joyce

5/5

Google

I am in the process of buying a property through HoldenCopley, and the whole experience has been great. Buying a home can be stressful at the best of times, but the team kept everything moving smoothly and were always easy to deal with. A big shoutout to Kerry Thomas, who's been fantastic throughout. She was open and transparent throughout the whole process, kept me updated without me ever needing to chase, and was always happy to answer any questions. It's made the whole thing feel a lot less daunting. If you’re buying or selling, I’d definitely recommend HoldenCopley.

Aaron · 5 March 2026 · HoldenCopley West Bridgford

Agent replied · 22 April 2026

Thank you for your lovely review! We’re so pleased to hear the team have made the process feel smooth and less stressful for you. Kerry will be delighted with the shoutout, we really appreciate your recommendation and wish you all the best with your purchase!

5/5

Google

Ben at the Long Eaton office has been fantastic with helping having our purchase agreed. He has been on hand to help throughout the process, and took his time to explain each steps. Thankyou Ben

Ami · 26 February 2026 · HoldenCopley Long Eaton

Agent replied · 26 March 2026

Thank you for your kind review. We’re so pleased to hear Ben was able to support you throughout the process and take the time to guide you through each step. We’ll be sure to pass your thanks on to him.

5/5

Google

Ilsadin was very helpful and responded very quickly to questions about my sale. Excellent service !!

Bradley · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you Bradley!

5/5

Google

Massive thank you :)) to the team at holden copley Hucknall Branch. Especially our sales progressor Melissa, she was professional, efficient and communicated exceptionally throughout the process. Melissa made the move flawless for us, could not recommend enough. The whole team were friendly, open and honest. We are now in our new home absolutely delighted by the level of service. Thank you again :)

Lucky · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you so much for your kind review. We’re delighted to hear Melissa made the process smooth for you and that the Hucknall team provided such a positive experience. Congratulations on your new home and thank you for recommending HoldenCopley!

5/5

Google

Amazing experience with Ilsadin who helped us throughout the process of viewing and making an offer on a house, keeping us up to date every step of the way and answering every question that we had. Great service all around!

Elliott · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you for your lovely review. We’re delighted to hear that Ilsadin kept you well informed and supported you throughout the viewing and offer process, and we’ll be sure to pass on your kind words.

5/5

Google

I had a good experience selling with Holden Copley. Communication always great, and I felt they did their utmost to achieve the best possible sale price. Would recommend to others.

Charley · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you for your kind review. We’re so pleased to hear you had a positive experience selling with us and that our team’s communication and efforts helped achieve the best possible result.

5/5

Google

Holden Copley provided a fantastic service with both my sale and a very complex purchase. Jasmine was an absolute credit to the team, knowledgeable, responsive, and incredibly patient throughout the whole process. She kept me updated at every stage, chased things when needed, and always made time to explain what was happening. Buying and selling can be stressful, but her calm approach and dedication genuinely made a huge difference. I really appreciated all of her hard work and support, and I wouldn’t hesitate to recommend Holden Copley to anyone. Thank you again, Jasmine

Joe · 26 February 2026 · HoldenCopley Hucknall

5/5

Google

Holden Copley have been great dealing with the marketing and sales progression throughout! Couldn’t be happier! Special thanks to Jasmine who has been amazing getting it all through smoothly! 10/10! X

Fern · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you for the fantastic feedback. We’re so pleased to hear you were happy with both the marketing and sales progression, and we’ll be sure to pass your kind words on to Jasmine for helping everything run smoothly.

5/5

Google

We are really pleased with the work Holden Copley have done for us throughout the sale purchase. Our sales progressor Lianna Vocaturo was absolutely wonderful and pushed hard for the sale to go through for us. She kept us up to date down to the minute throughout the whole process until we had keys in hand. We are so glad we chose Holden Copley!

Molly · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

Thank you for your lovely review. We’re so pleased to hear that Lianna kept you well informed and helped push everything through to completion, and we’ll be sure to pass your kind words on to her. Congratulations on your move and thank you for choosing HoldenCopley!

1/5

Google

Awful company. Landlords beware- if you want a letting agent that works for the tenant who wrecks your house then this is the company for you. If you want an agent that works for you as a landlord and you are paying them to ensure your property is looked after then please AVOID. The whole experience with them (which happened slowly, over time) was so stressful that I sold my rental property. Edit: Owner’s response is very telling and not surprising given they tried to make me believe the tenant had not done anything wrong and that it was normal. HC managed my rental property up to 2024 and yes it was definitely HC and I have not posted in error.

Cherry · 26 February 2026 · HoldenCopley Hucknall

Agent replied · 26 March 2026

We’re sorry to hear about your experience. However, we believe this review relates to a letting agent, whereas we are a sales agent and do not manage rental properties. If this has been posted in error, we would appreciate it if you could kindly review and update it accordingly. Should you wish to discuss anything further, please feel free to contact our office directly. Edit: Thank you for your further comment. In that case, we believe you may be referring to HC Lettings, which is a separate business to HoldenCopley. HoldenCopley is a residential sales agency and we do not provide lettings or property management services. As such, we have not managed rental properties. We completely appreciate how stressful situations involving rental properties can be, but to avoid any confusion for clients researching our company, we would kindly ask that you review whether this feedback has been directed to the correct business. If you would like to contact us directly, we’re more than happy to clarify further.

5/5

Google

Stephen has been absolutely brilliant throughout the whole process. He is always patient, takes the time to explain everything clearly, and makes what can be a stressful experience feel much easier and more manageable. He’s very knowledgeable about houses and always happy to answer questions, no matter how small. We’ve felt well supported and confident every step of the way. Highly recommend Stephen ☺️

Ahmed · 26 February 2026 · HoldenCopley West Bridgford

Agent replied · 26 March 2026

Thank you so much for your lovely review. We’re so pleased to hear Stephen made the process feel easier and kept you feeling supported throughout. We really appreciate your recommendation and your kind words.

5/5

Google

We are in the midst of a house sale and purchase right now. Holden Copley West Bridgford have been fantastic so far and sold our property much faster than we expected! Having moved from another local agent after 6 months with little progress, Chris from Holden Copley came to value our house and gave us confidence that they liked the property and could market it well. The photographer was fantastic and the marketing was so good that we had 6 viewings in the first week! Mia from the sales team has been wonderful! Speedy and attentive communication meant we got an offer we were happy with. Thank you to all at Holden Copley West Bridgford as we move on to the Progression team.

Simon · 26 February 2026 · HoldenCopley West Bridgford

Agent replied · 26 March 2026

Thank you so much for your lovely review. We’re delighted we could help achieve a quick sale and that Chris, Mia and the West Bridgford team made such a positive impression. We really appreciate your kind words and look forward to supporting you through the next stage.

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,871 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent.

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