Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Renniese · 24 November 2023 · HoldenCopley Hucknall

Agent replied · 27 November 2023

Thank you for the 5*

5/5

Google

Really lovely staff and we got looked after by Amy. She's so kind. Also a staff member had brought in her dog who was recovering from an eye injury. The cutest dog ever...and we loved it . We are very happy with this agency.

Ruth · 24 November 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Hi Ruth, ah that is great to hear! We are glad that you had a lovely experience. And, of course, we're thrilled that our furry friend could bring some extra joy to your day!

5/5

Google

Holden Copley have been amazing with the selling of our house. Joseph was very professional, friendly and was completely honest with the valuation, he came prepared and was able to show us houses from the area which had recently sold. The team in the office are absolutely lovely and have been brilliant with communication, whether that’s an email, a phone call or in person. They have done everything we asked them to do as well as giving us the best advise possible in order to sell our house. I wouldn’t go with anyone else!

Megan · 21 November 2023 · HoldenCopley Long Eaton

Agent replied · 26 November 2023

Hi Megan, that is great to hear! Thank you very much for the review.

5/5

Google

Fabulous service. I would deal with them again without any hesitation

Brian · 5 November 2023 · HoldenCopley Long Eaton

Agent replied · 26 November 2023

Thank you Brian

5/5

Google

Great viewing from Josh, very pleasant and friendly

Abigail · 5 November 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Thank you for the great feedback!

5/5

Google

It is a pleasure to write a review to express our appreciation to Lexy at Holden and Copley Letting department, who has been a very professional communicator with us. Lexy has worked with us step by step to resolve issues with some previous tenants Lexy was professional, knowledgeable and understanding in her approach, outlining the importance of responsibility for the property, tenants and us as the landlords, with a determination to get both parties a new contract in place, which she has manage to deliver successfully. Thank you, Lexy

Colin · 5 November 2023 · HoldenCopley Nottingham

Agent replied · 26 November 2023

Hi Colin, that is great to hear! Thank you so much for the positive feedback.

5/5

Google

Very helpful and accommodating. We came across a number of staff members and they were all brilliant, not a single difficulty or issue. We didn't end up buying from HoldenCopley in the end (through no fault of their own!), but house searching and buying can be challenging and stressful so it's great to have estate agents like HC (since there are some suboptimal ones out there!!) to make the process as smooth as it can be. I recommend them highly :)

DanT3266 · 31 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Thank you so much for a great review! Congratulations on your house purchase :)

4/5

Google

Rating only, no written review.

Ummul · 26 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Thank you!

5/5

Google

Excellent viewing from Josh. Frank, honest viewing information.

Balaji · 25 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Thank you so much!

5/5

Google

Josh from Holden Copley West Bridgford has been such a fantastic help, has shown us around a property twice now. Always answers our questions and gets back to us with any of our queries. Friendly, approachable and helpful. Thanks Josh!

Megan · 25 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

That is great to hear, thank you very much!

5/5

Google

Holden Copley is a truly outstanding company, and my experience with them was nothing short of excellent. From the moment I reached out, their staff proved to be not only great but exceptionally kind and accommodating. I was fortunate to be assisted by a gentleman named Josh, whose helpful nature and willingness to go the extra mile left a lasting impression on me. He provided me with all the information I needed, ensuring that my queries were not only answered but also thoroughly explained. The level of customer service I received from Josh and the entire team at Holden Copley is commendable. I wholeheartedly recommend this company to anyone in need of exceptional service and a genuinely positive experience.

M · 25 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Thank you very much for the positive feedback. We are thrilled to hear that you were pleased with Josh, the team and the service.

5/5

Google

We had some really good viewings with Josh from Holden Copley! He is extremely knowledgeable, helpful and is able to give lots of lots of information about the houses we have viewed. Holden Copley also seem really professional all round, so we had a great experience so far.

Alex · 23 October 2023 · HoldenCopley West Bridgford

Agent replied · 26 November 2023

Hi Alex, thank you so much for leaving a great review!

5/5

Google

I have personally tasted the goodness of holden copley right from renting with them in February and buying our first home, the staffs are friendly, kind and shows great interest in people , I would especially love to appreciate Millie Hasting for all she's done for us so far in making our renting and buying journey less complicated,may Jehovah credit good to her account, please keep up the good work . Let me equally add that ,their solicitors are the best of all. Thank you Holden Copley

Oyedele · 22 October 2023 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hello, thank you so much for your heartfelt and positive review! We're thrilled to hear about your positive experiences with HoldenCopley, from renting to purchasing your first home. We're delighted that our staff, especially Millie, has made your journey enjoyable and less complicated. Your kind words mean a lot to us, and we truly appreciate the recognition.

5/5

Google

Rating only, no written review.

Craig · 15 October 2023 · HoldenCopley Nottingham

Agent replied · 29 October 2023

Thank you for the 5*s!

5/5

Google

Rating only, no written review.

Saniya · 15 October 2023 · HoldenCopley Nottingham

Agent replied · 29 October 2023

Thank you for the 5*!

5/5

Google

Thank you so much Holden Copley “George” was really really polite and informative about the properties we went to view today. Really recommend “Holden Copley”

Ghulam · 15 October 2023 · HoldenCopley Nottingham

Agent replied · 29 October 2023

Hi Ghulum, that is great to hear! Thank you

5/5

Google

What a superb service from the Sales Team. Everyone was onboard to carefully select the buyers in order to achieve this quick sale. I would definitely recommend HoldenCopley to anyone who want to sell their property. May I say a big thank you to Jack Best and Adam and Aaron for helping me to remain calm through the process while their professionalism shone through. Highly recommended!!!

Clotilda · 15 October 2023 · HoldenCopley Hucknall

Agent replied · 29 October 2023

Hi Clotilda, thank you very much for the positive feedback. We really appreciate it.

5/5

Google

Helpful, patient and prompt response! Well done to the team, Liberty , Maddie, Bethan and Amy! Thanks for all your patience and assistance!!

Vonia · 8 October 2023 · HoldenCopley West Bridgford

Agent replied · 29 October 2023

Hi Vonia, thank you for the review!

1/5

Google

The only thing Holden Copley could have done worse when trying to market my property would have been to burn it down.... For the 3 months my property was listed, I received 1 market report from Rightmove, and 1 proactive call to update me on how they were marketing it. They advised us to go to guide price which brought in no extra interest and only served to reduce the value of my home by 50k. For the viewings we did have, they booked in the wrong date and then sent a trainee who doesn't even know the area to show people round. They booked viewings in that would cancel 20 mins before arrival and made no attempt to market our property to other potential buyers in the area. Every time you called the office, a new person would answer there was never one sole person updating me or actually trying to sell our house- they were 'relying on right move' to bring in the viewers- which in this market is not good enough. They will tell you they are selling more properties in the area than anyone else- but that's on no of houses not as a % and the health warning with that is they can claim to be selling the most, but they don't have the time to work on your property or invest in the relationship.

Verity · 8 October 2023 · HoldenCopley West Bridgford

5/5

Google

I am very pleased with Mr Jude Bush and the team, for all the hard work they put in to get my cousin Mr Dean Powell his place as a first time buyer. Well done to the team especially Mr Jude Bush.

Adesta · 28 September 2023 · HoldenCopley West Bridgford

Agent replied · 1 October 2023

Hi Adesta, that is great to hear! Thank you very much.

5/5

Google

I had 3 viewings for properties managed by HoldenCopley this week. Unfortunately, 1 property we weren't able to view due to the landlord being unresponsive but It wasn't wasted time as we were able to view the next property earlier than arranged. Although none of the houses appealed to me in the end, I have to give credit to Josh who showed me around both. He was punctual, had every bit of information to hand and showed a great understanding of what I valued in a property. He asked for honest feedback throughout and took note of it all. This installed a positive outlook to me that this is an estate agent who will work cooperatively between sellers and buyers to facilitate a sale that's of fair value for everyone.

William · 28 September 2023 · HoldenCopley West Bridgford

Agent replied · 1 October 2023

Hi William, thank you so much for leaving us a great review! We are happy that you are pleased with our service.

5/5

Google

Very helpful and accommodating. We came across a number of staff members and they were all brilliant, not a single difficulty or issue. We didn't end up buying from HoldenCopley in the end (through no fault of their own!), but house searching and buying can be challenging and stressful so it's great to have estate agents like HC (since there are some suboptimal ones out there!!) to make the process as smooth as it can be. I recommend them highly :)

Dantowey3266s · 28 September 2023 · HoldenCopley West Bridgford

Agent replied · 1 October 2023

Thank you so much for a great review! Congratulations on your house purchase :)

4/5

Google

Rating only, no written review.

Dariusz · 25 September 2023 · HoldenCopley West Bridgford

Agent replied · 1 October 2023

Thank you!

5/5

Google

Thank you to everyone at Holden Copley. I found the whole team, supportive, caring and understanding

Kelly · 24 September 2023 · HoldenCopley Long Eaton

Agent replied · 1 October 2023

You're very welcome! We truly appreciate your kind words and are here to support you every step of the way. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing HoldenCopley!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent