Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

★★★★★ Excellent

2,719 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,719 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

695

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Having used Holden Copley for a previous sale and purchase I didn't hesitate to instruct them again and I can safely say I am not disappointed. The whole process so far has been wonderful with excellent customer service throughout from all departments. Special mention to Lucy B at the Arnold office, she is knowledgeable, professional and excellent at her job and has made the sale process as stress free as possible. I look forward to completing my sale with them.

Sue · 29 February 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Sue, thank you for your loyalty and for entrusting us with your sale again! We're thrilled to hear that you've had a wonderful experience with our team and appreciate your kind words about Lucy B. We strive to provide excellent customer service, and we're delighted to have made the sale process as stress-free as possible for you. We look forward to completing the sale and ensuring a smooth transition for you. If you have any further questions or need assistance, please don't hesitate to reach out.

5/5

Google

Our experience with Holden Copley has been outstanding! We have dealt with plenty of rubbish agencies in Nottingham and we were so relieved to finally find one where the rental process was painless and stress-free. All of the staff members we encountered were extremely friendly and helpful. The referencing process was also very straightforward and quick. Dealing with Kerry especially has been an absolute pleasure. She is truly a credit to Holden Copley. Kerry answered all of our questions quickly and never made us feel like we were an inconvenience. We really felt like she cared about helping us secure the property. She was very transparent about the whole process and we never felt pressured in any way. I couldn't recommend Holden Copley enough!

Eve · 29 February 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Eve, thank you so much for your kind words! We're delighted to hear that your experience with HoldenCopley was outstanding and that you found the rental process painless and stress-free. We're especially pleased that Kerry's assistance made a positive impact. We strive to provide excellent service, and your feedback reinforces that we're on the right track. We truly appreciate your recommendation and look forward to continuing to meet your expectations.

5/5

Google

Holden Copley were incredible with the sale of our house. After a bad experience at a different estate agent we were so nervous about putting the house on the market again. We worked closely with a property specialist who was friendly, accessible and put our needs first. From start to finish the experience was fantastic. From the high quality photos, to the viewings being booked and working around our arrangements to communicating with us weekly with updates and answering all of our questions. We’d especially like to highlight Lydia. Lydia was amazing and always available for us to answer our questions. She took the lead on our property and meant we had one person we could always contact for updates and any questions. Thank you so much for making our experience the best it could be. Would definitely recommend for ease of moving and fabulous customer service. Should we ever move again, Holden Copley would be our first choice, no questions asked.

Kate · 29 February 2024 · HoldenCopley Nottingham

Agent replied · 27 August 2024

Hi Kate, thank you for your heartfelt feedback! We're thrilled to have made your home-selling experience a positive one. It's fantastic to hear that Lydia and our team could provide the support you needed, making the process smooth and stress-free. We truly appreciate your recommendation, and should you ever decide to move again, we'd be honored to assist you.

5/5

Google

Rating only, no written review.

Brian · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Thank you for the 5*!

5/5

Google

Made the selling of my property who made it a very easy sale thanks to Josie ,Maddie Alexandra and everybody else who was involved

Steve · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Steve, thank you for the review!

5/5

Google

Had a viewing with Josh. Very friendly and professional showing us around the property.

David · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi David, that is great to hear! Thank you very much.

5/5

Google

Melissa was quick to respond and coordinate. The whole process, from start to finish, was remarkably smooth and executed with utmost professionalism.

Tatbeeq · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hello, thank you so much for the great review!

5/5

Google

Holden Copley estate agency has been most helpful and effective in marketing the property I wished to sell, and I regard the company as being one of the leaders in its field.

Trevor · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Trevor, we appreciate the fantastic feedback. Thank you for sharing!

5/5

Google

I have had a couple of viewings with Holden Copley, both times with Josh. Found him to be incredibly friendly and helpful, which is especially valuable to me as a first time buyer

Stuart · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Stuart, we are really pleased to hear that. Thank you for the review!

5/5

Google

My experience with HoldenCopley in finding my desired property was fantastic. Special thanks to Maddie who was on top of the whole process from start to finish. Her professionalism is top-notch.

Akinsehinwa · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

That's great, thank you for the feedback.

5/5

Google

Really good experience with the West Bridgford office for my first house purchase! Lianna V was really helpful, very quick to reply and assist with anything she could! She also helped liaise with the seller post-completion. Chelsea B was also really helpful in finding the property. Would definitely recommend this branch for any property sales/purchases in Nottingham.

Jess · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Jess, thank you for your positive feedback! We're thrilled to hear about your really good experience with our West Bridgford office, especially with Lianna and Chelsea. We strive to provide excellent service throughout the entire process, and we appreciate your recommendation. Thanks for choosing us!

5/5

Google

I used Holden Copley to arrange the sale of my rental property. They were extremely efficient from arranging the valuer (Chris), the photographer being employed, and the ongoing work that Lianna carried out getting the sale over the finishing line! She was contacting me at least once a week. She's become my most contacted person on my What's App messages (even more than some of my friends). I used to be in the business of selling and renting properties myself, and I know how difficult this job can be. Don't leave your most valuable asset in the hands of any other agent, that may not be capable of giving you such a great service.

Chris · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Chris, thank you for your fantastic feedback! We're thrilled to have provided you with an efficient and effective experience throughout the sale of your rental property. It's wonderful to hear that Chris, Lianna, and the entire team contributed to a successful outcome. We appreciate your kind words and value your trust in us. If you ever have more properties to sell or need assistance, don't hesitate to reach out.

5/5

Google

Really good booking a viewing experience with these guys. Josh was super friendly and very helpful during the property viewing. Really gave us the time of day and made us feel welcomed. Maddie in the office was also amazing accommodating us quickly and getting us in. Very impressed

Pete · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Pete, we really appreciate the feedback. Thank you

5/5

Google

We just bought our house with Holden Copley. I couldn't recommend them more! Staff have been very helpful since day 1 of the viewing, especially Bethan while processing everything, responding on time and liaising with the seller on our behalf. We are happy with our new purchase!

Theodora · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Hi Theodora, thank you for your wonderful review! We're thrilled to hear that your house-buying experience with HoldenCopley, especially with Bethan's assistance, was positive and smooth. We appreciate your recommendation and wish you many happy moments in your new home!

5/5

Google

I recently had the pleasure of having Josh help me view two properties. His cheerful demeanor and professionalism made the entire experience enjoyable. Josh's knowledge and willingness to address my questions showcased his commitment to client satisfaction. Thank you, Josh, for your excellent service!

Ronald · 28 February 2024 · HoldenCopley West Bridgford

Agent replied · 26 August 2024

Thank you so much for your kind words! We're delighted to hear about your positive experience with Josh. It's fantastic that his cheerful demeanor, professionalism, and knowledge made your property viewing enjoyable. We'll make sure to pass on your appreciation to Josh. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback!

5/5

Google

Fantastic service! Really helpful 😊 deffo recommend. The whole team were fab especially Leah who was very supportive. …

Lucie · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Hi Lucie, we really appreciate the review! Thank you

5/5

Google

Arran is been really helpful. Had a viewing booked in with him and he was on time. Infact he was early. Friendly and approachable person. Answer all our questions and professional manner. He is asset to the business. Good luck Arran.

Obaidullah · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you for your kind words! We're delighted to hear about your positive experience with Arran. It's great to know he was helpful, punctual, friendly, and professional during your viewing. We appreciate your feedback, and we'll make sure to pass on your compliments to Arran. If you have any more questions or if there's anything else we can assist you with, feel free to reach out.

5/5

Google

i honestly can’t recommend leah enough if you’re lucky enough to get her in the process of buying a house through holdencopley! to be fair all the staff have been amazing but we was appointed leah and she’s gone above and beyond to help us and make the process and smooth and easy as possible.

Paige · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Hi Paige, that is great to hear! Thank you for the review.

5/5

Google

I was helped by Adam W-B at the Hucknall branch in purchasing a property. He was fantastic at arranging the viewing and stuck to his word by contacting me when he said he would about the offers. He has been very prompt with arranging what he can to get the process moving as quickly as possible. Thank you Adam I am very appreciative of your help in buying my first house!

Lauren · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Hi Lauren, thank you for your kind words! We're thrilled to hear about your positive experience with Adam at our Hucknall branch. We're delighted he could assist you effectively in purchasing your first house. If you ever need further assistance or have any questions, feel free to reach out. Congratulations on your new home, and thanks for choosing us!

5/5

Google

Recently had the pleasure of working with Adam from Holden Copley to buy a property, and I cannot express enough how grateful I am for the outstanding service and unwavering support throughout the entire process. What truly set Adam apart was his proactive approach to addressing any challenges that arose during the selling process. He was always one step ahead, anticipating potential issues and offering practical solutions. Great service overall!

Ussama · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience working with Adam and that his proactive approach made the buying process smooth for you. We appreciate your feedback!

5/5

Google

I had an outstanding experience with HoldenCopley during my recent house purchase. Their professionalism, attention to detail, and dedication made the entire process smooth and stress-free. I am especially grateful to Melissa for her exceptional support and guidance every step of the way. I highly recommend HoldenCopley to anyone in need of reliable and efficient estate agents.

Md · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you for your glowing review! We're thrilled to hear about your outstanding experience with HoldenCopley and how our professionalism and attention to detail made your house purchase smooth and stress-free. Melissa is delighted to have been of exceptional support and guidance to you. We truly appreciate your recommendation. If you ever need assistance in the future or have any questions, feel free to reach out.

5/5

Google

All the staff at Holden Copley Hucknall were excellent. Sarah and Jack gave us great advice and were very supportive throughout the process and Adam negotiated our sale and purchase. A special mention for the Senior Sales Progressor Sheryl who was amazing. She chased everything up and made sure we knew what was happening at all times. Queries and emails were answered quickly and her sense if humour kept us going. Thank you Sheryl - you are a star.

BJD · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Thank you for your heartfelt review! We're delighted to hear that the entire team at Holden Copley Hucknall, especially Sarah, Jack, Adam, and Sheryl, provided excellent support and guidance throughout your sale and purchase. Sheryl is truly a star, and we're grateful for your kind words about her dedication and sense of humor. If you ever need assistance in the future or have any questions, feel free to reach out. Thanks again for choosing HoldenCopley!

5/5

Google

I have been very impressed with Holden Copley. They have accommodated me for valuation and photographer and quickly got it to market. They arranged 7 viewings the second week it was on the market all for them to do accompanied viewings. Adam was great at negotiating the sale price as I had a couple of interested parties. Karen is totally amazing at chasing the sale through - she is the reason I would always use Holden Copley’s Hucknall branch to sell a house for me in Nottingham. Can’t rate her highly enough. If you want a quick sale I’d definitely recommend them!

Nicky · 26 February 2024 · HoldenCopley Hucknall

Agent replied · 24 August 2024

Hi Nicky, thank you for your wonderful feedback! We're delighted to hear about your positive experience with HoldenCopley, especially with Adam and Karen at our Hucknall branch. It's fantastic that they could assist you in achieving a quick sale. We appreciate your recommendation and look forward to any future opportunities to assist you. Thanks for choosing us!

5/5

Google

Holden Copley have been wonderful to work with. Very helpful with their initial assessment and valuation of our house, and a quick response once we gave them the go ahead to sell. The photographer was very polite and professional. Jessica … More

Adrian · 25 February 2024 · HoldenCopley Long Eaton

Agent replied · 23 August 2024

Hi Adrian, thank you for your fantastic feedback! We're delighted to hear about your positive experience with us, from the initial assessment to the quick sale. It's wonderful that Jessica and the team provided a perfect balance of … More

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,873 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

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