Trusted Agent profile

HoldenCopley estate agents in Arnold, Hucknall, Long Eaton and 1 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,718 reviews across 4 offices and 3 platforms

HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,887

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

137

Reviews on Facebook

All 4 offices

Trustpilot logo

694

Reviews on Trustpilot

All 4 offices

Our offices

HoldenCopley's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,876 reviews on Google only. Show every review

5/5

Google

Holden Copley have been wonderful to work with. Very helpful with their initial assessment and valuation of our house, and a quick response once we gave them the go ahead to sell. The photographer was very polite and professional. Jessica Monk was our contact at the office. She was that perfect balance of friendliness and professionalism. We had to contact her at the office a few times and were delighted that the phone was always answered straight away and we were put through to her instantly. Our house was sold within 24 hours of going live! What more could we ask for! Adrian Young

Adrian Β· 26 March 2024 Β· HoldenCopley Long Eaton

Agent replied Β· 23 August 2024

Hi Adrian, thank you for your fantastic feedback! We're delighted to hear about your positive experience with us, from the initial assessment to the quick sale. It's wonderful that Jessica and the team provided a perfect balance of friendliness and professionalism. Congratulations on the swift sale of your house within 24 hours!

5/5

Google

Really lovely estate agents, everyone helping us on the selling side has been so friendly and helpful - Esther was particularly brilliant, lovely to speak to and handled everything so efficiently and professionally! Also put us in touch with some fantastic contacts who have helped make the other parts of the process practically stress-free. Selling & buying this time around has actually been easier than just buying the first time around! Melissa has also been fantastic as the estate agent working through our sale and purchase, has really pushed to get things moving whenever they've been stagnant and it's been great to feel that we aren't having to do all the communicating ourselves. Would definitely recommend!

Saph Β· 26 March 2024 Β· HoldenCopley Long Eaton

Agent replied Β· 1 January 2024

Hi Saph, that is great to hear. Thank you so much for the positive feedback and we are glad that your buying and selling journey has been made easier!

5/5

Google

I’ve recently had an offer accepted on a property being managed by Holden Copley, and it’s been a great experience. The lady who showed me round the property was friendly and very knowledgable about the house itself, which is a refreshing …

Emma Β· 26 March 2024 Β· HoldenCopley Long Eaton

Agent replied Β· 26 November 2023

Hi Emma, we are thrilled to hear about your positive experience with us so far. Thank you so much for the feedback and review, we really appreciate it.

5/5

Google

Rating only, no written review.

Sarah Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you for the 5*!

5/5

Google

Millie and Lili are simply fantastic. Luke has been a god-send; patient and supportive. Amazing firm and amazing people.

Ajai Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you for the great feedback!

5/5

Google

Lianna was so helpful and cheerful throughout the process. I would definitely use HoldenCopley again. Thank you very much

Caroline Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Caroline, thank you so much for the great feedback.

5/5

Google

Holden Copley have always been very communicative & provided excellent service with my rental property. Jack & the team have been great and I would always highly recommend them.

George Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi George, thank you for the feedback!

5/5

Google

Excellent display of professionalism. Staff were very cautious in their communication and gave prompt responses to all enquiries. The entire renting process was stress free and accomplished within a short time.

Dike Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hello, thank you for taking the time to leave us a great review! We really appreciate it.

5/5

Google

Probably the only agency around that actually cares for tenants,the incredible amount of help and support they offer is amazing. In particular Kerry has been an amazing help and supported me throughout the entire time I was looking for a property.

Anisa Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Anisa, thank you so much for the great feedback. We really appreciate it.

5/5

Google

If you are ever looking to rent or buy a home this company is by far the absolute best that I have seen out there, I am moving on to my second home with this company and I must personally thank Kerry, she is such an amazing person, always prompt , she has always made everything possible and easy for us when searching for a home, Kerry is so pleasant, she responds to her emails promptly and always goes the extra mile to help, if you ever want to use Holden Corpley ask for Kerry and you will never be disappointed. Thanks for your help and the entire HC team, you guys are super organised.

Simbiat Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Siambiat, thank you so much for your glowing review! We're delighted to hear about your positive experiences with our company and Kerry. We strive to make the home search process as smooth as possible, and it's rewarding to know that we've met your expectations. Kerry and the entire team appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out.

5/5

Google

Selling and purchasing with Holden Copley currently. So far they've been great. Communication has been good and everyone I've spoke with has always been friendly and helpful.

Jessica Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Jessica, that is great! Thank you for the feedback.

5/5

Google

Fully recommend HoldenCopley, from start to finish they were very professional with excellent customer service. Josie Plester was especially impressive and kept me up to date with what was happening and her friendly emails were much appreciated. Thank you 😊 …

Sharon Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Sharon, we really appreciate your feedback. Thank you for the review.

5/5

Google

An excellent estate agent. I have used their services for both selling a property and rental property management. Both teams are extremely talented and responsive to fast service turn arounds. Communication is excellent and overall they have efficiently attained buyers and tenants for my property.

Carl Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Carl, thank you for your glowing review! We're delighted to have assisted you with both selling and rental property management. It's wonderful to hear that our teams' responsiveness made the process efficient for you. We appreciate your trust and look forward to future opportunities to serve you. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing us!

5/5

Google

Incredibly taken with milly from rentals. I've dealt with her on one or two occasions since taking my house on last Sept. Her persona is spot on, she deals with the problem very promptly and efficiently. We'll done , she's an asset too holden Copley. Many thanks. Heidi

Heidi Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Heidi, that is very kind of you for sharing your positive feedback. We really appreciate it.

5/5

Google

We had a fantastic experience finding a home to rent with Holden Copley- all staff were very friendly, answered all questions we had and responded to all emails and phone calls quickly and professionally. We’re really excited to move into our new home, the whole process has been seamless.

Kyla Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Kyla, that's great! Thank you for the feedback and review.

5/5

Google

Jordan, Josie, Sheryl and all the team were great with the sale of our house. They responded quickly to our enquiry to put our property on the market and took great photos of our property. They marketed our property on their website and Rightmove and we had several viewings booked within the first few days! Josie was our Sales Progressor and was supported by Sheryl when Josie was on annual leave. They have both been brilliant in keeping us updated and always at the end of the phone when we had queries. A great proactive way to work which made our lives easier during this busy period. Thank you to all the team at HoldenCopley for selling our house! We would definitely recommend them if you're looking to sell your house.

Sophie Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Sophie, thank you for your wonderful feedback! We're delighted to hear that Jordan, Josie, Sheryl, and the entire team could make the sale of your house a positive experience. It's great to know that our proactive approach and quick responses contributed to your satisfaction. We appreciate your recommendation and wish you all the best in your future endeavors. If you ever need assistance again, feel free to reach out.

4/5

Google

Lucy brown has been dealing with the sale of my property and I can’t recommend her enough!! After a very bad 3 months with purple bricks I have seen a huge difference in using holden Copley. Lucy is lovely to talk to, kept me in the loop with everything never pestered me, she was very understanding and helpful throughout. there were a few little mistakes made by other people but as expected it’s human error and I would definitely use Holden Copley again, Lucy however, has been perfect no issues at all, Thankyou very much Lucy for restoring my faith in estate agents 🀣

Yaz Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Yaz, thank you so much for your kind words! We're thrilled to hear that Lucy provided you with an exceptional experience and restored your faith in estate agents. We appreciate your feedback and look forward to any future opportunities to assist you. If you ever need our services again, don't hesitate to reach out. Thanks for choosing HoldenCopley!

5/5

Google

Josie was my sales progressor throughout my purchase; she was always so friendly, professional & always got back to me whenever I needed her. There was no issue too big or too small for her to handle. She kept me updated and offered me professional advise whenever needed. She is an asset to the company and I would definitely recommend her!!!

Arjan Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you so much for your kind words! It was a pleasure assisting you throughout your purchase. I'm thrilled to hear that you found our interactions friendly and professional. Your recommendation means a lot, and I'm here whenever you need assistance in the future.

5/5

Google

My experience with Holden Copley Arnold has been nothing short of brilliant. From the people who did all my viewings Aaran, Daniel, Nico to the amazing agents in the office answering all my questions. Esta made my experience and process of buying my first home so smooth and exciting, sharing in the joy with me. Thank you to everyone.

Rachel Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Rachel, thank you for your kind words! We're delighted to hear that your experience with our team has been brilliant. It's wonderful that Aaran, Daniel, Nico, and our office team could contribute to making your home-buying process smooth and exciting. We appreciate your recognition of Esta's efforts.

5/5

Google

Holden Copley have been nothing but professional and helpful. They've communicated quickly and clearly in a really likeable and personable way. I'd always be happy to recommend them as first-class agents!

Paul Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Paul, that is great to hear! Thank you very much.

5/5

Google

I've used a number of different agents over the years to let my rental property and have had from mediocre to bad service. I'm so glad I chose Holden Copley on this occasion and always will do in the future. They were professional, responsive, on top of all the details and reminded me when I needed to do something (in contrast to other agents whom I have had to chase). They let the property very quickly by setting a fair valuation: From going on the market on Thursday, I had 6 viewings on Saturday, resulting in 3 applications. Every single member of staff with whom I dealt was fantastic but I want to mention in particular Luke, Lili, Jamie and Chloe. Meeting Luke persuaded me to go with Holden Copley and his management of the process was great. Lili put all the stops out to get the property advertised quickly including juggling the diary to get photographs taken. I particularly appreciated that Jamie, who accompanied viewings, provided feedback on prospective tenants which really helped with the decision. Finally, Chloe, who handled the detail of the tenancy applications managed the whole process wonderfully so that it was smooth for both me and the tenants. I can't thank all of you enough. I look forward to using your services again in the future.

Emma Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Emma, thank you so much for your glowing review! We're thrilled to have provided you with a positive experience and exceeded your expectations. It's wonderful to hear that Luke, Lili, Jamie, and Chloe, along with our team, contributed to the success of letting your property. We appreciate your kind words and look forward to assisting you in the future. If you have any further needs or questions, feel free to reach out.

5/5

Google

I've been using Holden Copley as a landlord for 2 yrs now and have been delighted with my choice. They are a professional outfit and deliver to a high standard. Communication is easy, they always respond to calls/emails. I feel supported as a landlord and feel safe in the hands of Jack, Kerry and Lili. Can't recommend them highly enough.

Ranjeet Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with HoldenCopley as a landlord. We take pride in delivering a high standard of service, and it's great to know that Jack, Kerry, and Lili have made you feel supported. We appreciate your recommendation and look forward to continuing to meet your property management needs. Thanks for choosing us!

5/5

Google

Me and my partner couldn't be more pleased with the help, guidance, answers and expertise HoldenCopley's Arnold branch has given us upon viewing and buying our first home. Daniel, Esta, Steven, thank you ever so much for everything. The process has been made so easy thanks to Daniel's knowledge of the property, and Esta's quick and precise communications. Thank you also to the vendor, whose beautiful home we can't wait to move into. Highly recommended this branch.

Shannon Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Shannon, thank you for your kind words! We're delighted to have played a part in helping you and your partner find your first home. It's wonderful to hear that Daniel, Esta, and Steven provided the help, guidance, and expertise you needed. We appreciate your recommendation and wish you all the best as you move into your new home. If you have any further questions or need assistance, feel free to reach out.

5/5

Google

Holden Copley have made selling my home as easy as it ever can be. All the staff are polite, professional and friendly. The photographs taken by Harry showed my home at its best, the communications on viewings together with the fact they had so many clients interested in my home meant I secured a sale very quickly and Josie gave so much support ensuring that we got it over the line. Massive thanks to all in the Arnold branch involved. I would recommend without hesitation

Lottie Β· 29 February 2024 Β· HoldenCopley Nottingham

Agent replied Β· 27 August 2024

Hi Lottie, thank you for your fantastic review! We're delighted to hear about your positive experience with our Arnold branch. It's great to know that our team, especially Harry and Josie, played a crucial role in making your home-selling process easy and successful. We appreciate your recommendation. Thanks for choosing HoldenCopley!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

HoldenCopley is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.

EA Masters by year, 2018 to 2024

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about HoldenCopley

Which HoldenCopley office has the most reviews?

Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.

Where are the HoldenCopley offices?

The four HoldenCopley offices, by town:

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent