Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have to congratulate the team, everyone I have spoken to or had any dealings with have been helpful, friendly and knowledgeable. Nothing has appeared to much trouble and they have always replied promptly to any questions I have asked. I would recommend Holden Copley to anyone who values sound advice and an efficient service. Thank you once again
5/5
GoogleReally happy with the service from Holden Copley- from valuation through to completion. Good communication during the process and good quality media to support the marketing of the property. Thank you.
5/5
GoogleFrom valuation to completion very professional service. First buyer dropped out property back on the market same day with multiple viewings very quickly. Found all staff pleasant and knowledgable always available to answer any queries. Constantly updating progress.
5/5
GoogleJust exchanged on our new house with HC, the team have been really helpful and quick at what they do. I've mostly been dealing with Sheryl and Emma, and I've always felt in safe hands. If only solicitors were this efficient! Thanks to all the team 👍🏻😄 …
5/5
GoogleExcellent communication, very professional, tenacious and determined to deliver the best service for us throughput the whole process . We can highly recommend Holden Copley and would definitely use again in the future. Many thanks for all your hard work!
5/5
GoogleExcellent service from all the team from start to finish. We have had bad experiences with estate agents in the past but this company are brilliant and go over and above, and in particular Matt Copley who clearly works ridiculously long hours is totally dedicated to making this company stand out. Can't rate them highly enough. Thank you team!
5/5
GoogleBuying a house isnt always the smoothest process but when i had issues it was the support from Holden Copley that made it easier for me, it felt as they acted as my solicitor, my mortgage broker and vendor all in 1. Absolute credit to everyone at the Arnold office, i strongly recommend their services.
5/5
GoogleEveryone at Holden Copley that I dealt with was friendly, helpful and supportive. Right down to the last minute where we were exchanging they were as much a part of the buying process as my solicitor was. Can't thank them enough for their help.
5/5
GoogleHolden and Copley... where to start!? They are the best! They maintain a high level of service across the board, from the agents showing you around the houses, to the office staff organising everything behind the scenes. Every single person i have liaised with has been professional, kind and driven to help you as much a possible. Thank you so much al of you who have helped us to buy our first home, you are fantastic! Gina & Ben x
5/5
GoogleAmazing company to buy your house with!! We’re FTB, they showed and helped me and my wife all the way through the process. Reassuring us,I would highly recommend this company. We’re now proud owners of our first ever house thanks to the efforts of all involved in the sales team.
4/5
GoogleVery happy in the end with Holden and Copley. Although it got off to a slow and frustrating start, it soon started to move forward. Always someone at the end of the phone and always happy to help when you go into the office. Made it as quick and easy as they could and it’s much appreciated. The only negative I think would help is more contact with us, to save us guessing and having to chase things up all the time. Overall a success
5/5
GoogleCannot recommend Sheryl, Emma and the team enough. We've had what has felt like a string of bad luck with a very dodgy solicitor lower down in our chain and they have gone well above the call of duty to help, putting in hours of work to get us over the line. They're amazing. And I am a tough critic! These are a compassionate and caring bunch of people who put their heart and soul into their jobs, and we'd recommend them in a heartbeat. The things they've done for us I actually think we should be paying them more (yes, I said that!). Thank you SO much team. To anyone thinking about using Holden Copley, go for it!!!
5/5
GoogleWe were very pleased with the way holden copley handled our purchase of our first home, They kept us up to date through every step of the process both via email and phoneand made sure we knew what was happening throughout the whole chain as it happened. Would definatly recommend as they were polite and willing to help and answer any questions we had at any time.
5/5
GoogleWe have recently purchased a house through holden & Copley which has been very efficient & completed in less 10 weeks from our first viewing. Everything has been plain sailing, they have kept us fully upto speed on the whole process. I would highly recommend them!
4/5
GoogleDespite a lengthy and complex sale process (largely the fault of the Buyer's solicitors), HC staff have been very supportive, professional and proactive throughout. Our only disappointment is that their initial estimate of the likely sale price proved somewhat optimistic, but we would certainly use them again.
5/5
GoogleWe were in the unique position of buying and selling through Holden Copley, although the initial valuation of our property was maybe a bit too ambitious our resulting sale and purchase ran smoothly with constant updates from the hard working and always informative Emma and Sheryl.
5/5
GoogleFrom our first contact with Tom and Georgia, to our last with Emma and Sheryl - not forgetting Kirsty and Laura - we had first class service. Emma and Sheryl almost bent backwards to assist us through our exchange when it became slightly complicated. They talked us through what was happening, what would/Could happen next and were constantly in touch reassuring us at every stage. Our house was sold within 4 days of being marketed. Fabulous company Fabulous service.
5/5
GoogleHolden Copley were so helpful whilst buying our first home, nothing was ever too much of a bother for them. All the ladies that worked with us throughout were lovely and made the moving process as stress free as possible!
5/5
GoogleWe would like to thank HoldenCopley for their professionalism from the valuation of our house through to the sale they keep you updated through each stage that you go through and so would highly recommend them as an agent. Big thanks to Matt, Helen, Holly, Christie, Heather, Georgia, Sheryl , Emma and to the rest of the team. Stewart and Karen
4/5
GoogleExcellent service from the team for both selling and buying. A professional service provided by all with regular updates provided. A big thank you to Emma and Sheryl for all the help and guidance to get things moving when needed!!! We would recommend Holden Copley.
5/5
GoogleRecently sold my flat in The Lace Market, which wasn't an easy sale. The staff at Holden Copley were with me all the way and made sure that it went as smoothly as possible; I would not hesitate recommending them to anyone wanting to sell in the Nottingham area. Thank you Angela for recommending them!
5/5
GoogleHolden Copley have been an absolute delight to work with. From the moment I enquired about putting my house on the market with them they couldn’t have been more attentive. From marketing and selling my property, to finding me my dream home, they couldn’t have done better. Throughout the process I dealt with a number of other estate agents and none came close to what I received from them. I dealt with a number of people at HC, a few key people along the way, all who were so friendly and attentive who had my info at hand in an instant, none of this ‘I’ll get your file and look into it’ Excellent service from start to finish, I’ve already recommended their services to friends of mine who are already using them, along with others who are contemplating a move. Without hesitation I would use them again (although I don’t want to move again anytime soon!) absolutely brilliant and well worth the fee. Service is second to none. Thank you all involved for assisting me through what can be a very stressful process! I would definitely recommend you use HC for your sale or purchase, wonderful people and fantastic service, thank you all 😊
5/5
GoogleWe used Holden Copley for both the sale and purchase during our recent move and found them to be extremely professional, proactive and helpful at all stages of the process. We could not recommend them highly enough. The number one estate agent in Nottingham!
5/5
GoogleWhat a superb team. I don't live nearby so didn't meet any of them however by phone and email everyone I came in contact with was brilliant. From start to finish I've been kept informed. Never have I been left wondering what's going on, someone has kept me completely up to date. I paid slightly, I mean just slightly, more than the original agent I had instructed but got so much more in return. I have nothing whatsoever to complain about. Thank you to everyone at Holden Copley :-)
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The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.
